When to use Amend Billing Terms

Every time a new Subscription is created in CRM.COM, a Billing Term is created and associated with the Subscription. The Subscription Billing Term is created based on the selected Billing Term Scheme at the time the Subscription is created. The Billing Term represents the agreement between a customer and the company and also to defines the rules and conditions that should be applied during the Billing of entities. If a customer wishes to change this agreement then the Billing Term will need to be updated, using the action "Amend Billing Terms".

There are six different Actions that can be carried out by using 'Amend Billing Terms'. View the links below for a detailed description of each of the Actions.