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Discover CRM.COM Business Features for each one of its four main products and each product’s Components. By going through the business features breakdown, Integrators and Key business users get a better understanding of the key concepts of CRM.COM and how they can all be combined to develop the services offered.

Identity Management

Contacts, Customer Events, Apps & Portals, Communications, Service Requests, Analytics, Activities, Leads

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eWallets & Promotions

Wallet, Passes, Accounts, Payment Methods, Rewards & Digital Offers.

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Subscriptions & Commerce

Product Catalogue, Order Management, Subscriptions, Billing & Usage, Inventory

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Business Communities

Business Network & B2B, Security & Foundation, Settlement.

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