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5.6.1.0

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Release CRM 5.6.0.1 includes the following features, enhancements & bug fixes:

Issue key

Summary

Description

Issue Type

Components

V5-4445

Issue when applying tax rates of different codes on the same product

Two taxes with different tax codes are applicable for a specific product. Both of the tax rates must be applied when invoicing the product, each tax’s amounts must be included in taxes breakdown on the invoice line and at the invoice level

Bug

ACCOUNTS 

V5-4415

Wrong  breadcrumb when viewing a financial transaction through Financial Events screen

When selecting to view an Invoice through the Financial Events option, the correct invoice is displayed, but the breadcrumb appears as 'My Service Providers / Service Provider / Invoice xxxx' which is wrong

Bug

ACCOUNTS 

V5-4333

Include source and destination account/wallet owner details in Transfers

Include source and destination account/wallet owner details in Transfers. Currently only the accpunt/wallet number is displayed, the contact owner must also be included in:

  • Transfers in Financial Events

  • Contact statement - in the ‘details’ column include the contact name of the account/wallet owner

Improvement

ACCOUNTS 

V5-4330

Ability to communicate the previous months/years statement to contacts

Ability to communicate the previous months/years statement to contacts/organisations. Additional communication tags allow sending the statement of Last Month and Last Year

Improvement

ACCOUNTS 

V5-4143

Contact/Organisation Payment Methods Improvements

Ability to filter existing contact payment methods based on financial transactions (i.e. retrieve only payment methods that support payments)

Improvement

ACCOUNTS 

V5-4470

Issue in Reward offers performance report

Reward offer is Active with validity period 9/6/2023 - 15/6/2023.
Report filters can be set correctly for report Reward Offers Performance, but the report doesn't produce any results. 
However, the report is produces results when the offer is set to inactive with non-expired validity period 

Bug

ANALYTICS

V5-3345

Application Settings - Ability to configure shortcuts 

  1. Ability to specify shortcuts available for front-end applications for ‘native contact app' or 'web - contact portal’ types.

a) Selecting the applicable shortcuts for app/portal
b) Selecting the order that shortcuts they will appear on the Home screen  
c) Ability to add a label for shortcuts (optional)
d) Ability to add an icon for shortcuts (optional)

Improvement

APPs AND PORTALS

V5-4442

Issue with Activity Feed paging

Activity Feed paging shows 1 of 10 entries out of 400, but in the first page there are no records created. If number of records is increased, then it shows less than 50 and still says that there are 400 records.

Bug

CONTACTS

V5-4431

Wallet Balance Breakdown UI Issue

The contact’s wallet balance breakdown page does not display the total wallet balance correctly

Bug

CONTACTS, WALLET

V5-4124

Customer Identification Medium Enhancements

Ability to support case insensitive CIM identification

Improvement

CONTACTS

V5-2936

Contact Identities Verification Enhancements

Enhance contact credentials verification process to be part of contact (settings) core behavior and not part of front-end application configuration

Improvement

CONTACTS

V5-4441

Orders not assigned to closest venue to fulfill

Orders not assigned to closest venue to fulfill

Bug

ORDERS

V5-4440

Handle spaces in Google postcode in Greece

Remove spaces so that CRM.COM platform can process postcodes

Task

ORDERS

V5-4439

Decouple automatic complete of order from automation events such as printing

Decouple automatic completion of order from automation events such as printing. This will allow automations to run even if the order completion fails.

Improvement

ORDERS

V5-2715

Product recommendation Web API

New Web API that provides recommendation of products based on a set of conditions like a product included an order or a service to which a contact is already subscribed to.
On ordering recommendation products include:

  • up sell and cross sell products

  • during ordering, the estimation id can be provided for the API to identify a distinct list of upsell/cross sell products among all products which are ordered

On managing subscriptions:

  • service(s) to which a service can be changed to as an upgrade or a downgrade (answers question like to 'which service can I upgrade to?' OR 'what are my options when  I want to change my service?'

  • change is an 'upgrade' or a 'down grade' and includes a change to another service, change of the price, change by adding more components in cases of a bundle).

New Feature

PRODUCT CATALOGUE

V5-4438

Import Reward Scheme Codes Issue

Imported reward scheme codes should be unique per scheme, not across schemes

Bug

REWARDS CORE

V5-4406

Product Ordering & Commerce Spend Restrictions Enhancements

Commerce spend restrictions should take into consideration the min amount of a product

Bug

REWARDS CORE

V5-4451

Issue when applying Promotions on ordering a service in contract

Promotion not applied if the basket conditions include the ordered service’s contract period.

Bug

SUBSCRIPTIONS

V5-4429

Issue on changing to another service with the same price

On changing a service with another one of the same price, then the change must be classified as an 'Upgrade' and the corresponding rules must be triggered. In case the change must be scheduled, then show the correct message before submitting it

Bug

SUBSCRIPTIONS

V5-4416

Proposed scheduled date not displayed on submitting a change of service

Proposed scheduled date not displayed on submitting a change of service

Bug

SUBSCRIPTIONS

V5-2123

Issue on scheduling subscription actions

Action cannot be submitted due to business rules that indicate the proposed scheduled date. That date is set as the scheduled date of the action but the action still cannot be submitted

Bug

SUBSCRIPTIONS

V5-4407

Ability to set up a custom field of type 'Organisation'

Ability to set up a custom field of type 'Organisation'

Improvement

Utilities

V5-4302

Enhanced Automation Events

Enhanced Automation events so as to communicate to users on:

  • Organisation Email Verification (only once, right after signing up)

  • Password Reset (once the password has changed, send an email to user/contact informing/verifying that the password was changed)

Improvement

Utilities

V5-4475

Pick-up sale fulfillment policies must not consider country of agreement 

Pick-up sale fulfillment policies must not consider country of agreement 

Bug

ORDERS

V5-4466

Product Type characteristic values missing options

Product Type characteristic values missing options

Bug

PRODUCT CATALOGUE

V5-4461

Cannot create payout for contact who belongs to the contact registry organisation

Cannot create payout for contact who belongs to the contact registry organisation

Bug

WALLET

V5-4430

Billing setting is not updated correctly

Additional billable states, non creditable states are not updated correctly. PUT method sends additional_billable_states.service_states instead of additional_billable_states.states, non_creditable_states.service_states instead of non_creditable_states.states.

Bug

SUBSCRIPTIONS

V5-4427

Order Completed Webhook issue

Order Custom fields are not returned on order completed webhook

Bug

ORDERS

V5-4423

Enhanced Create Purchase Web API

A member of a community submitting a purchase event must be identified using the contact's identifiers (id, code, wallet etc.) PLUS, the community through which they intend to use their CRM.COM Wallet sharing option.

Improvement

CONTACTS

V5-4422

OTP Spend Enhancements

Ability to validate whether the OTP spend amount is the same with the explicit spend amount on purchase customer events, otherwise throw an error

Improvement

CUSTOMER EVENTS

V5-4419

Reward Offer Award Enhancement

Ability to provide a reward offer’s award only once

Improvement

REWARD OFFERS

V5-4408

Create Validation not to delete Invalid Purchase Product type

Create Validation not to delete Invalid Purchase Product type

Bug

PRODUCT CATALOGUE

V5-4405

Communities - CRM.COM Wallet Consumption Enhancements

Ability to view a community member’s remaining amount of wallet funds that can be consumed during a month

Improvement

WALLET

V5-4401

Unpublishing Commerce Pools - Communication Tag Issue

Remove quotes from commerce pool name operational error message , i.e. "family pool", not " family pool "

Bug

USER EXPERIENCE AND TECHNICAL

V5-2885

Application & Payment Method Enhancements

App configuration should allow:

  1. enabling payment method selection (both for ordering and rewards, general setting)

  2. enabling which integrations (payment gateways) should be supported

     a) selected integrations will drive which payment method types (Card, account debit, wallet) will be supported in the app (portal/mobile)
     b) for example, in multi-merchant app enabling JCC Merchant will add only “rewards” payment methods (card based) and in single-business app enabling JCC will add “ordering” payment methods - enabling both integrations then contacts should select whether to add an ordering or rewards payment method (always based on the respective integration)

Self-Service API v2 Integrations should allow:

  • filtering integrations based on application id (mandatory)

Self-Service API V2 Payment Methods should return whether a payment method is only used for rewards purposes, without being able to be used on financial transactions

New Feature

APPs AND PORTALS

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