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Attributes
An * indicates a field is mandatory
Name | Description |
|---|---|
| Number | An auto-generated number that uniquely identifies the Customer Event |
| Classification | The classification of the Customer Event which is optionally specified during the creation of the Event. Only Customer Event Classifications which are related with the specified Customer Event Type are included in the list of available Customer Event Classifications. |
| Life Cycle State | The Life Cycle State of the Customer Event which can be 'Posted' or 'Cancelled'. |
| Accounts Receivable* | The Accounts Receivable related to the Customer Event. |
| Performed By Unit* | The Unit that initiated the Customer Event. i.e. Represents the Merchant who initiated the Event. |
| Performed Date* | The date on which the Customer Event was performed. |
| Description | A description of the Customer Event. |
| Process Immediately | Determines whether the Customer Event should be processed immediately by various business processes, or not. Not processed immediately is the default. Process Immediately will be selected (checked) and set to Read-only, if the specific Customer Event Type has been defined through the 'Active' Customer Events Definition. |
| Reference Number* | The reference number of the purchase as logged in the External System. i.e. if the Purchase event is created based on an Invoice from a POS, then the reference number will be the customer's Receipt Number. |
| Financial Transaction | The CRM.COM Financial Transaction related to the purchase. |
Payment Medium AVAILABLE FROM CRM.COM R10.0.0 | The medium used for the purchase (e.g. debit or credit card). Specifying any of the settings/fields is optional. The following can be specified:
|
External System AVAILABLE FROM CRM.COM R10.0.0 | Determines the third-party system that generated the Customer Event. It can only be set by the WEB APIs. |
External System Reference Number AVAILABLE FROM CRM.COM R10.0.0 | A reference number for the Customer Event that uniquely identifies the Event in the External System and CRM.COM. |
| Products | |
| Products* | The purchased products, along with their Code, Description, Quantity, Net, VAT and Total Amounts. AVAILABLE FROM CRM.COM R10.0.0 - The Quantity field is available from Release CRM.COM R10.0.0 and cannot be empty. This value defaults to 1 and can be overwritten by users. |
| Total Amount | The total amount of the purchase. The Total Amount per product is automatically calculated based on the Net and VAT Amount for each product. The three Amounts below the individual product entries (Net Amount, Total Amount and VAT Amount) are product Totals automatically updated by the additions and removals of products. |
| Net Amount | The net amount of the purchase |
| VAT Amount | The VAT amount of the purchase |
| Award Transaction | |
| Award Transaction | An Award made available as a result of a Reward Offer related to the event under evaluation. If a Wallet Transaction is also created to credit the Wallet of the Participant, it will be accessible as a drill-down on the Award. |
| Spend Requests | |
| Spend Requests | The Spend Request Customer Event that was submitted against the associated Purchase Customer Event. |
| Log Information | |
| Log Information | The standard set of Log Details information available in all entities. |
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