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Spend Request Customer Event

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Spend Request Customer Events

Attributes

An * indicates a field is mandatory.

Name

Description

Main Information
NumberAn auto-generated number that uniquely identifies the Customer Event.
ClassificationThe classification of the Customer Event which is optionally specified during the creation of the Event. Only Customer Event Classifications which are related with the specified Customer Event Type are included in the list of available Customer Event Classifications.
Life Cycle StateThe Life Cycle State of the Customer Event which can be 'Posted' or 'Cancelled'.
Performed By Unit* The Unit that initiated the Customer Event.  i.e. Represents the Merchant who initiated the Event.
Performed Date*The date on which the Customer Event was performed.
DescriptionA description of the Customer Event.
Process ImmediatelyDetermines whether the Customer Event should be processed immediately by various business processes, or not.  Not processed immediately is the default.
Process Immediately will be selected (checked) and set to Read-only, if the specific Customer Event Type has been defined through the 'Active' Customer Events Definition.
Purchase Customer Event*

The Purchase Customer Event which the specified Spend Request is used to settle.

Participants can redeem their Awards by making a purchase (Purchase Customer Event).  The amount of the purchase will be deducted from their awarded points.

Spend Amount

(Mandatory On Conditions)

AVAILABLE FROM CRM.COM R9

The amount that should be spent by the requested Customer Event.

This information is applicable and mandatory if it is enabled through the Spend Request rules of the 'Active' Customer Events Definition. In this case, the Spend Amount defaults to the Total Purchase Customer Event Amount but can be edited by users.

Instant Spend

AVAILABLE FROM CRM.COM R10.0.0

Informs whether the Spend Request Customer Event was created instantly as a result of an instant spend Reward Offer.

Instant Spend is a Read-only field set by the System.

External System

AVAILABLE FROM CRM.COM R10.0.0

Defines the third party system that generated the Customer Event and can only be set by the WEB APIs.

External System Reference Number

AVAILABLE FROM CRM.COM R10.0.0

A reference number for the Customer Event that uniquely identifies the Event in the External System and CRM.COM.

Reward Spend Transaction
Reward Spend Transaction

A transaction that may be created by the System based on the Spend Request and related Purchase Customer Event.

Rules that may apply to the creation of the Reward Spend Transactions are configured in the Customer Event Definition.

Log Information
Log Information The standard set of Log Details information available in all entities. 

 

 

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