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AVAILABLE FROM CRM.COM R11.0.0
Attributes
An * indicates a field is mandatory.
Name | Description |
|---|---|
| Main Information | |
| Number | An auto-generated number that uniquely identifies the Customer Event. |
| Classification* | The classification of the Customer Event which is optionally specified during the creation of the Event. Only Customer Event Classifications which are related with the specified Customer Event Type are included in the list of available Customer Event Classifications. |
| Life Cycle State | The Life Cycle State of the Customer Event which can be 'Posted' or 'Cancelled'. |
| Accounts Receivable* | The Accounts Receivable related to the Customer Event. |
| Performed By Unit* | The Unit that initiated the Customer Event. i.e. Represents the Merchant who initiated the Event. |
| Performed Date* | The date on which the Customer Event was performed. |
| Description | A description of the Customer Event. |
External System | Determines the third-party system that generated the Customer Event. It can only be set by the WEB APIs. |
External System Reference Number | A reference number for the Customer Event that uniquely identifies the Event in the External System and in CRM.COM. |
Period
| The period which is measured and evaluated through the financial statement customer event. The period is defined by specifying the following:
In combination with the Accounts Receivable and Customer Event Classification |
| Measured Key Performance Indicators It defines the Key Performance Indicators which are measured through the Financial Statement and their corresponding values.
| |
| Key Performance Indicator | The Key Performance Indicator which is measured through the Financial Statement At least one KPI must be defined |
| Product | The Product which is related to each defined KPI Even if Specific Products are defined in the configured KPI, any Product available in the System can be selected and added here. |
| Value * | The value of each defined KPI |
| Award Transaction | |
| Award Transaction | An Award made available as a result of a Reward Offer related to the event under evaluation. If a Wallet Transaction is also created in order to credit the Wallet of the Participant, it will be accessible as a drill-down on the Award. |
| Log Information | |
| Log Information | The standard set of Log Details information available in all entities. |
Related Areas
Helpful Links
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Working with Summary Pages - R18 — Find out how to use Summary Pages.
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Working with Summary Pages — Find out how to use Summary Pages
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Working with Summary Pages - R15 — Find out how to use Summary Pages
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