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Configuring Job Cancellation Reasons

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Navigating to Job Cancellation Reasons

CONFIGURATION > CRM APPLICATION > JOBS > SET UP CANCELLATION REASONS 

What are Job Cancellation Reasons?

Job Cancellation Reasons is a module used to define the available reasons that can be used when a Job is cancelled.

  • Navigate to Job Cancellation Reasons and explore existing records via the Summary page.  
  • Click on the link (name or number) of the record of your interest to enter the Data Entry page and see more detail. 
  • Use the Actions Menu to create a NEW Job Cancellation Reason, modify (EDIT) or DELETE  an existing one.  
  • Use the BACK to return to the Summary page and CANCEL to revert any unwanted changes made to the Job Cancellation Reason

Check the Validations & Restrictions Table below for a list of available Actions when working with Job Cancellation Reasons, including each Action's related validations, restrictions and additional information.  View the Attributes Table for a comprehensive description of the Job Cancellation Reasons fields.

Job Cancellation Reasons

Validations & Restrictions 

ActionValidationsRestrictionsAdditional Information
General
  • Multiple Cancellation Reasons can be configured in the system, and each one should have a unique Name and Alternative Code 
  • Not Applicable
  • The allowed and default Job Cancellation Reasons are specified on the 'Active' Job Definitions.
Create
  • Mandatory Fields must be defined
  • Not Applicable
  • Not Applicable
Delete
  • Not Applicable
  • Job Cancellation Reasons cannot be deleted if they are already included in the 'Active' Job Definition's Allowed Cancellation Reasons. 
  • Deleted Cancellation Reasons are still visible on Jobs that were cancelled using those Cancellation Reasons

 Attributes

An * indicates a field is mandatory.

Name

Description

Main Information
Name *The name of the Cancellation Reason 
Alternative code *The alternative code of the Cancellation Reason
DescriptionA description for the Cancellation Reason
Log Information
Log DetailsThe standard set of Log Details information available in all entities  

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