CRM.COM provides the ability to integrate with a variety of third party tools. Integrations are simple to configure regardless of the third party tool's implementation.
Allow ample time to setup your integrations as in some cases you will need to complete a registration procedure first.
Integration points with the third party systems are triggered based on various events performed by an organisation, a portal or an app, and are triggered by the event handler. Integration is performed on condition that the third party tool is successfully configured and enabled in CRM.COM.
To view or create an Integration, navigate to Platform > Integrations from the main menu on the left-hand-side of the screen.
Available Integrations
Address Registry
Google Places - used for searching and selecting correct address locations with lat long coordinates for both Contact addresses and organisation locations.
Analytics
Mixpanel - analytics tool useful for collecting data to build custom reports, and measure user engagement
Communications
Firebase - used for sending in-app push notifications
SMPP - sms service provider, required for text message communications
SMTP - email service provider, for sending communications via email