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Back to Subscriptions Main Page

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Find out about Use Cancel Binding Period ;to cancel the contract between the customer and your business

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Table of Contents

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When to use Cancel Binding Period

Use Cancel Binding Period Classification to cancel any current customer contracts. 
Subscriptions may be created with or without a contract or with no contract. When the subscription Subscription is with no contract it means that without a contract the subscriber is not bound by any agreement to be a subscriber for a defined period of time.If a subscription is created with a contract and the contract is to be removed from the subscription then the action Cancel Binding Period is to be used to cancel any current contracts of the customer..

View the Information Table below for information related to the Scheduling, Preview Rating and Classification of the Subscription Action. Check the Validations & Restrictions Table below for a list of available Actions, including each Action's related validations, restrictions, additional information and a description of its system process.
View 'Using the Subscription Action Modal' available in Managing Subscriptions for more information on executing the Action.

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Cancel Binding Period Information

Subscription Action Information

(tick)AMENDBILLINGTERMS
Action can be scheduledPreview Rate AvailableBehavior Behaviour CodeBusiness Classification CodeCANCELEDBINDINGPERIODTERMS
 
(tick)(error)AMENDBILLINGTERMSCANCELEDBINDINGPERIODTERMS

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Restrictions & Validations

Classification: Cancel Binding Period
The action
ActionValidationsRestrictionsAdditional ValidationInformationSystem Processing
Cancel Binding Period
  • The rules defined in the related billing term scheme  are not violated
    • Concurrent usage based pricing rules are not violated
    • The specified billing term frequency is within the allowed billing frequencies
    • The specified binding period is within the allowed binding periods
    • The specified price plan is within the allowed price plans
    • The effective subscription services are within the supported services
  • The rules defined in the active billing term definitions are not violated
    • Billing term amendment rules are not violated
    • The specified billing term frequency is within the allowed billing frequencies
    • The specified binding period is within the allowed binding periods
  • The Action is not allowed if another scheduled billing terms action Amend Billing Terms Action exists. You will be The user is allowed to schedule the cancellation only after the scheduled actionAction.
  • The action Action is available only if the subscription has Subscription is in one of the following Life Cycle States:
    • Draft
    • Effective
    • Not Effective
    • In Resting
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Instant Validation and Billing of Prepaid SubscriptionsInstant Validation and Billing of Prepaid Subscriptions

 

Executing Cancel Binding Period

  • Navigate to BILLING APPLICATION > BILLING > SUBSCRIPTIONS > MANAGE SUBSCRIPTIONS
  • Search for the Subscription you are looking for, using the criteria section
  • Click on the Subscription number to go to the Data Entry page of the subscription
  • On the left hand side of the screen you can see the ACTION PANEL
  • Click on Subscription Related Actions to expand 
  • Find the action you would like to execute and click on the link to open the action details in a modal window
    CANCEL BINDING PERIODImage Removed
    You have the option to make the following changes
    • Agreement Date:
     Click on the Calendar icon and select the date for which the contract has been cancelled
    CANCEL BINDING PERIODImage Removed
  • If required check the following sections for information 

    1. EXISTING BILLING TERMS

      1. Provides an overview of the existing billing terms

    2. UNSETTLED BILLS

      1. Provides an overview of any Bills related to the subscription and have not yet been settled

    • SUBSCRIPTION ACTION DETAILS

  • Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific behaviour code
  • Sub Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific business classification code
    Action Type and Sub Action type are visible only if applicable
  • Performed By User : Search and add the user that logs the action 
    If you leave empty then the Logged in user will be set

  • Performed Date: Click on the calendar icon and select date and time

    • SCHEDULING INFORMATION

    Info

    If another scheduled Amend Billing Terms action exists, then you are not allowed to execute the action now. You are allowed however, to schedule the action after the execution of the current scheduled action

     

    Include PageScheduling Subscription action - GlobalScheduling Subscription action - Global
  • Click on "SUBMIT"
    Action will be validated as provided in the section above and submitted if validations are passed
    • AnchorprocessingprocessingSystem Processing

    Once the action is submitted the following changes will be carried out by the system:

    A new billing term instance with no binding terms
    • The date on which the subscriber cancelled their contract.
    • A new Billing Term instance with no Binding Terms, which replicates the previous one is created and activated.
    • The existing
    billing term
    • Billing Term is replaced and set it to
    inactive
  • The new billing term is set to active
    • 'Inactive'.
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