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Find out about Use Cancel Binding Period ; |
What does this section cover?to cancel the contract between the customer and your business |
When to use Cancel Binding Period
Use Cancel Binding Period Classification to cancel any current customer contracts.
Subscriptions may be created with or without a contract or with no contract. When the subscription Subscription is with no contract it means that without a contract the subscriber is not bound by any agreement to be a subscriber for a defined period of time.If a subscription is created with a contract and the contract is to be removed from the subscription then the action Cancel Period Term Changes is to be used to cancel any current contracts of the customer..
View the Information Table below for information related to the Scheduling, Preview Rating and Classification of the Subscription Action. Check the Validations & Restrictions Table below for a list of available Actions, including each Action's related validations, restrictions, additional information and a description of its system process.
View 'Using the Subscription Action Modal' available in Managing Subscriptions for more information on executing the Action.
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Cancel Binding Period Information| Action can be scheduled | 
Preview Rate AvailableBehavior | Behaviour Code | AMENDBILLINGTERMS | Business Classification Code |
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|  | AMENDBILLINGTERMS | CANCELEDBINDINGPERIODTERMS |
Restrictions & Validations
| Action | Validations | Restrictions | Additional Information | System Processing |
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| Cancel Binding Period | - The rules defined in the related billing term scheme are not violated
- Concurrent usage based pricing rules are not violated
- The specified billing term frequency is within the allowed billing frequencies
- The specified binding period is within the allowed binding periods
- The specified price plan is within the allowed price plans
- The effective subscription services are within the supported services
- The rules defined in the active billing term definitions are not violated
- Billing term amendment rules are not violated
- The specified billing term frequency is within the allowed billing frequencies
- The specified binding period is within the allowed binding periods
| The action is available only if the subscription has | - The Action is not allowed if another scheduled Amend Billing Terms Action exists. The user is allowed to schedule the cancellation only after the scheduled Action.
- The Action is available only if the Subscription is in one of the following Life Cycle States:
- Draft
- Effective
- Not Effective
- In Resting
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Executing Cancel Binding Period
Navigate to BILLING APPLICATION > BILLING > SUBSCRIPTIONS > MANAGE SUBSCRIPTIONSSearch for the Subscription you are looking for, using the criteria sectionClick on the Subscription number to go to the Data Entry page of the subscriptionYou have the option to make the following changesOn the left hand side of the screen you can see the ACTION PANELClick on Subscription Related Actions to expand Find the action you would like to execute and click on the link to open the action details in a modal window
Image RemovedClassification: Cancel Binding Period
Click on the Calendar icon and select the date for which the contract has been cancelled
Image RemovedIf required check the following sections for information EXISTING BILLING TERMS
Provides an overview of the existing billing terms
UNSETTLED BILLS
- Provides an overview of any Bills related to the subscription and have not yet been settled
SUBSCRIPTION ACTION DETAILS
Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific behaviour codeSub Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific business classification code
Action Type and Sub Action type are visible only if applicablePerformed By User : Search and add the user that logs the action
If you leave empty then the Logged in user will be setPerformed Date: Click on the calendar icon and select date and time
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Scheduling Subscription action - Global | Scheduling Subscription action - Global | Click on "SUBMIT"
Action will be validated as provided in the section above and submitted if validations are passed| Anchor |
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processing | processing | System ProcessingOnce the action is submitted the following changes will be carried out by the system:
A new billing term instance with no binding terms- The date on which the subscriber cancelled their contract.
| - A new Billing Term instance with no Binding Terms, which replicates the previous one is created and activated.
- The existing
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- Billing Term is replaced and set it to
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