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Available from CRM.COM R9.0.0

Available from CRM.COM R9.0.0

Excerpt

This method returns the urgency levels that are allowed to be used by service requests of any type. Only urgency levels defined in the active Service Request Definitions and set as Supported are retrieved. Multiple urgency levels are returned by each call

Tip

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Resource URL

Parameters

Name

Type

Description

token

String

The token retrieved from the login method

fields_set

(optional)

List of Strings, comma separated 

A list of fields that should be included in the results. If not specified then all the available fields will be returned

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