service_requests/configuration
- Georgia Kountouri
- p_demou (Deactivated)
- Marina Antoniadou (Unlicensed)
Owned by Georgia Kountouri
- GET service_requests/configuration/activity_types/list — This method returns the activity types that are allowed to be used by service requests of specific type. Multiple activity types are returned by each call
- GET service_requests/configuration/cancellation_reasons/list — This method returns the cancellation reasons that are allowed to be used by service requests, as defined on the service request type. Multiple cancellation reasons are returned by each call
- GET service_requests/configuration/categories/list — This method returns the service request categories that are allowed to be used by service requests of a specific type. Multiple service request categories are returned by each call
- GET service_requests/configuration/final_resolution_categories/list — This method returns the service request final resolution categories that are allowed to be used by service requests of a specific type. Multiple service request final resolution categories are returned by each call
- GET service_requests/configuration/impact_levels/list — This method returns the impact levels that are allowed to be used by service requests of any type. Only impact levels defined in the active Service Request Definitions and set as Supported are retrieved. Multiple impact levels are returned by each call
- GET service_requests/configuration/job_types/list — This method returns the job types that are allowed to be used by service requests of specific type. Multiple job types are returned by each call
- GET service_requests/configuration/physical_goods/list — This method returns the physical goods that are allowed to be used by service requests of specific type. Multiple physical goods are returned by each call
- GET service_requests/configuration/response_categories/list — This method returns the service request response categories that are allowed to be used by service requests of a specific type. Multiple service request response categories are returned by each call
- GET service_requests/configuration/services/list — This method returns the services that are allowed to be used by service requests of specific type. Multiple services are returned by each call
- GET service_requests/configuration/statuses/list — This method returns the statuses that are allowed to be used by service requests of specific type. Multiple statuses are returned by each call
- GET service_requests/configuration/temporary_resolution_categories/list — This method returns the service request temporary resolution categories that are allowed to be used by service requests of a specific type. Multiple service request temporary resolution categories are returned by each call
- GET service_requests/configuration/types/list — This method returns the service request types that are allowed to be used in the system. Multiple service request types are returned by each call.
- GET service_requests/configuration/urgency_levels/list — This method returns the urgency levels that are allowed to be used by service requests of any type. Only urgency levels defined in the active Service Request Definitions and set as Supported are retrieved. Multiple urgency levels are returned by each call