Overview

Price plans are your company's price catalogues. All the billed products are added to at least one price plan in order for billing to be applicable. Subscribers and customers are billed for their purchases based on the rates defined in the price plan usually agreed upon contract signing.

Major features

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plans are the set of rates at which a company offers goods and services.  The plans are used by the billing engine to charge customer accounts receivables for purchases. 

Every billable product that is added to a

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subscription, job or activity must belong to at least one price plan, with the exception

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of usage services

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whose rates are defined in Usage Service Catalogs. 

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Price plans functionality

• Suitable for promotions and discounting; Price plans can be subject to conditions that result in special rates (such as discounts for employees).
• Ideal for making price reductions; rates that are lower than the base rate can be defined for a specific period or purchase quantity.
• Simplify overall price adjustments when tax rates change.
  
  

Setting Up Price Plans

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rate_model rate_model

Price plan rate models

Before setting up your price plans, it is important to understand the different rate models that exist and how billing handles each rate model. When adding new products to the price plan, the rate models available for selection depend on the classification of the product which can be one of the following: expense, termed service, one time service or physical goodThe classification of each product determines the rate models available when adding a product to a plan.  Billing handles each model differently.

 Products are classified as: 

• Expenses
• Termed services
• One-time services
• Physical goods.

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attributes attributes

Price plan fields

This table contains an explanation of The table describes the sections of price plans the Price Plans Data Entry page , a description of the usage of its fields and additional informationand explains how the fields in the page are used.

 Mandatory   Configurable

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Related configuration areas

The following modules are related to price plans and Mandatory modules must be configured in order to be able to start using themfor the Price Plan module to work. 

Optional modules may be configured for the module to operate at its full capacity.

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Using Price Plans

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Note
Actions are subject to validations that take place before an action is initiated (prerequisite) or after it is submitted (postcondition).

Several 'Effective' price plans can be present in the system. A price plan is selected when a subscription or job is created, reflecting the customer's terms of agreement. 

Conditional price plans, if available, can be selected by users subject to 'Selection Conditions'. Whether the selected plan is used during billing depends on the price plan's 'Validity Conditions'.

Selecting and creating a price plan

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Specify the criteria that match the price plan you are interested in or use NEW from the Actions Menu menu to create a new plan. Provide  Provide the mandatory information in defined as mandatory in the price plan fields table before you and SAVE the plan.

Amend existing price plan rates

Price plans already assigned on

Editing a price plan

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Use EDIT from the Actions menu to edit price plans that have been created but not yet added to a subscription or a job cannot be modified, as rates are agreed between the customer and the business when creating the subscription or job. There are occasions however that even job. You can add, remove or edit product rates and information already defined in a plan. Use the respective actions to add new product rates or amend price plans that are already in use by subscriptions or jobs.

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amend amend

Amending existing price plan rates

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As a general rule, price plans that are already added to customers must be amended. For example, in use cannot be modified, as the company and customer agreed the plan rates when the subscription or job was created. 

In exceptional cases it is possible to amend a plan, for example, to reflect a change in VAT or the overall increase of rates regardless of the contract. 
Customers who that have the price plan updated on their job or subscription will be billed with the new price plan rates. Although this is the default behaviour of the system, the user has the option to define (via Billing Definitions) that until the 'binding end date', customers should be charged the previous price plan rates.

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in rates across all contracts. When a price plan is updated, a new version of the plan is created including the previously defined products and rates.

Customers with updated price plans will be billed using the new rates (by default).  

1. Find the price plan to amend and from its Data Entry page, click Replace in the Actions menu to open the Replace Price Plan modal.
   1. Define the New Price Plan's Effective Date.
   2. Input the percentage by which all price plan rates should be adjusted under Adjust Rates by '%', or leave field empty for individual updates.
      Use a positive or negative number to increase and decrease rates, respectively.
2. Click on SAVE to close the modal.If the Adjust Rates By % is defined then, all rates will be automatically updated.  Click on EDIT from the Actions Menu to start updating the
3. Once a new price plan version is created including the products and rates from the previous plan, click on edit and update price plan rates. 

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Calculating and

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applying discount to rates

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You have the option to offer a discount on already defined base or tiered rates provided that the As long as a price plan is not already in use. By using the Calculate Amount link, you can define a discount as an amount or percentage (%) and the system will calculate and set the new discounted price. The action is available on adding new product rates or editing existing.

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, it is possible to provide a discount on defined base and tiered rates.  When adding new or editing existing product rates, use Calculate Amount to enter a discount, expressed as an amount or percentage.  The discounted price is calculated and set automatically.

1. While on EDIT mode and select the product rate to update.
2. Click on Calculate Amount linkCALCULATE, either on the base or tiered rate.
3. In the modalCalculate Amount modal:
   
   1. Provide a number in the 'initial amountthe 'Initial Amount' text box (this can be the same or different than the base/tiered amount).
   2. Select between amount and percentage and provide a number in the text box below.
   3. Click anywhere outside the text box and check the calculated rate.
   4. Click on SAVE SAVE to apply the change.
      • The system will set the amount that has been calculated, regardless if the 'initial amount' provided was different to the base or tiered amount.

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Adding a new product rate to existing price plans

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While you cannot change price plans that are already in use you can use Use the Add New Product action to define rates for new products to in existing price plans. An alternative to this, is to add the product to an existing price plan when creating the new product directly from the Products data entry page.

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1. Select the plan to which the new product should be added.
2. In the Data Entry page, click Add New Product from the Actions Menumenu.
3. Use Quick Search or click on the magnifying glass to search for the product.
4. In the modal provide all the necessary information for the creation of the Product as explained in the fields tablethe modal, enter the information that is necessary to create the product (refer to the price plan fields table).

Creating a conditional price plan

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 Conditional price plans as implied by the name can be added and Conditional price plans can be used for billing jobs or subscriptions only if two types of conditions are met. These conditions are , subject to two types of conditions, defined in the price plan.:

• Selection Conditions: If satisfied, the price plan will be available where a price plan is selected to be added to a job or subscription.Validity Conditions: If satisfied, the rates from the applied price plan will be used when billing the job or subscription. Validity conditions are required because from the time that a (job or subscription) price plan is set until the time that is it is billed, the 'selection conditions' may no longer be satisfied must be met to make the price plan available.
• Validity Conditions must be met in order to use the rates for billing.  
  Selection conditions can change from the time a price plan is set until it is billed. It is recommended to have the same conditions defined for selection and validity.
  If during billing, the validity conditions are not met during billing, then the system will get the rates from the base price plan that was used when creating the conditional price plan.

•  then the system will use rates from the base price plan that was used when creating the conditional price plan.

Specify the criteria that match the price plan you are interested in or use NEW from the Actions menu to create a new plan. Provide the mandatory information in the price plan fields table before you SAVE the plan.

1. Click on NEW from the actions Actions menu to create a new price plan.

1. Provide the

 information in the section as in the case of a base price plan and make sure you select a Base Price Plan that the system will

1. mandatory information in the price plan fields table (like in base price plans).  

   Note
   Important: Select a Base Price Plan for the system to use in case the selected conditional price plan conditions are not met during

Billing

1. billing.

2. Rates
All the rates available in the selected Base Price Plan will be present here
1. : Available rates from the selected base price plan are displayed. Change the rates
accordingly or
1. individually or use the Replace Price Plan action to change all the rates simultaneously by
a certain
1. a specific percentage value.

2. SELECTION & VALIDITY CONDITIONS

1.  (The process for adding

Selection

1. selection or

Validity

1. validity conditions is

the same.

1. identical) 

   Follow the steps below:
In

1. Under 'Evaluation Settings'

there are 2 options that can be set at 2 different levels to select whether all conditions or at least one condition should be met.

1. select:

   1. General: 

Select whether conditions for all the

1. 1. whether 'Criteria in all condition groups should be met

or at

1. 1. ' or 'Criteria in at least one

.

1. 1. condition group' should be met

   2. Condition Group Specific:

 Select whether conditions for all rows within each of the condition group

1. 1.  whether 'Criteria in all condition rows should be met

or at

1. 1. ' or 'Criteria in at least one condition row' should be met.

2. Once

the

1. Evaluation Settings are in place, click on each of the condition groups in the

group list on the left to

1. list to start defining

the

1. group row conditions.

1. Click

on 

1. to ADD

 to add a

1.  a new row

.


1. , or 




1. ADD FROM TEMPLATE 

to select an existing condition group row.
Templates are condition group rows that have been previously saved to be reused. They already contain information such as type, operator and value.Type: Select the type of the condition

1. (a saved row that was used previously with preset values, such as for type and operator) to select an existing condition group row.  

2. Type: Select from the drop-down list.
3. Operator: Select whether the
values
1. defined
should
1. values should be
:

2. Equal
1. 'Equal' or 'Not Equal'.
   1. Value:
Click on the 
1. 1.  ADD VALUES 
link to open the modal to add values for each
1. 1. from the modal for each selected condition group row
, i.eLike in Evaluation Settings, set
1. 1. .
for the type you have selected.
1. 1. 1. Specify whether all
the
1. 1. 1. values, or at least one, defined in the modal should be met
, or at least one
1. 1. 1. .
         

      2. Value 1 - Value 20: Use Quick Search or click on the magnifying glass for a search modal to select the values to be

set

1. 1. 1. used as conditions.

2. Save as Template: Save the values
per Condition Group
1. for each condition group as a template, so that it can be
reused in other
1. used again with condition groups of the same type.
   
   1. Click
on the 
1. 1. on SAVE AS TEMPLATE
 link and
1. 1.  and provide a name and description.
   2. Once all the
Condition Group
1. 1. condition group rows are complete, repeat the process for a new
Condition GroupAdd the organisational units that can select
1. 1. condition group.
Allowed Organisational Units
1. Select the Allowed Organisational Units which are authorised to select and assign the Price Plan.
   
Click on 

1. SAVE 

to save

1. the Price Plan.

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Defining product bundle

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pricing

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A product bundle is a product which is made up of multiple component products; for example an offering to a customer where a single package includes multiple channels. 

There are two types of product bundles, fixed and flexible.

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is a combination of component products offered for sale as one product, such as a single package including multiple channels.  Fixed Bundle Products have a fixed selection of constituent products as components.

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  Flexible Bundle Products

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 are available for termed services and have a

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variable selection of constituent products as components.

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  The price of fixed a fixed bundle products can be set just like the rest of the products.  Flexible bundle products which is only applied to termed service, product is set as that of a regular product.

Flexible bundle products allow the user to define prices at:

• Define a price at bundle Bundle level; i.e., one price for all included products.
• Define a price at the product level Product level, and differentiate when a product is sold as a stand-alone product or as part of a bundle.
• Define both prices and bill for both the Both bundle and each product individuallylevels.

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To add a rate at

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bundle product

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level:

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1. Add the product

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1. to the price plan.
2. Provide the information required in the 'Rates' section

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1. .
2. Leave 'Applicable Only If Part of Bundle'

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1.  empty. 

To add a rate for a product when provided through a bundle:

1. Add

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1. the product to the price plan.
2. Provide the information required in the 'Rates' section

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1. .
2. Under 'Applicable Only If Part of Bundle' select the bundle

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1. that the product is part of.

To add a rate for a product that

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is

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sold as a standalone product and as part of a bundle:

1. Add the product to the price plan.
2. Add Provide the product and information required in the 'Rates' section provide all the required information and leave empty .
3. Leave 'Applicable Only If Part of Bundle' empty
4. Add the product again and to the price plan again.
5. Provide the information required in the 'Rates' section provide all the required information and for .
6. Under 'Applicable Only If Part of Bundle'
 select
7.  select the bundle
in which the product belongs, and for which you are defining the rate.
8. that the product is part of.

 
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Applying business flows on price plans

Bulk adjustment of rates based on tax changes

Tax changes don't need to be a big hassle. Price Plan Adjustment Run Definitions allow you to define rules that will be used to adjust all affected price plan rates whenever vat or tax rates changes. 

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Once the definition is created and scheduling setting set, SUBMIT the definition. Price plan adjustment run definitions enable the user to set up rules so as to reflect changes in VAT or other taxes across all affected price plans.

1. Create the definition.
2. Set the scheduling setting.
3. SUBMIT the definition.

Once the run is completed, it will create  new rates for affected products will be calculated and a new version of each affected price plan and calculate the new rate for products whose tax rate has changed. Note that the adjustment runs should not be used in case the rates in the price plans will be created.

Do not use adjustment runs if price plan rates are not tax inclusive.

Refer to Tax Definition, for more information.

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 for more information.

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Price plan adjustment run definition fields

This table provides an explanation of The table describes the sections of the definition Data Entry page, a description of the usage of its fields and additional informationPerform Price Plan Adjustment Runs Data Entry page and explains how the fields in the page are used.

 Mandatory   Configurable

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