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Price plans are the set of rates at which a company offers goods and and services.  The plans are used by the billing engine to charge customer accounts receivables for purchases. 

Every billable product that is added to a subscription, job or activity must belong to at least one price plan, with the exception of usage services whose rates whose rates are defined in in Usage Service Catalogs. 

Price plans functionalityfunctionality 

• Suitable for promotions and discounting; Price plans can be subject to conditions that result in special rates (such as discounts for employees).
• Ideal for making price reductions; rates that are lower than the base rate can be defined for a specific period or purchase quantity.
• Simplify overall price adjustments when tax rates change.
  
  

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Price plan rate models

The classification of each product determines the rate models available when  when adding a product to a plan.  Billing handles each model differently.

 Products are classified as:  

• Expenses
• Termed services
• One-time services
• Physical goods.

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Using Price Plans

Several 'Effective' price price plans can be present in the system. A price plan is selected when a subscription or job is created, reflecting the customer's terms of agreement. 

Conditional price plans, if available, can be selected by users subject to 'Selection Conditions'. Whether the selected plan is used during billing depends on the price plan's 'Validity Conditions'.

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Use EDIT from the Actions menu to edit price plans that have been created but not yet added to a subscription or job. You can add, remove or edit product rates and information already defined in a plan. Use the respective actions to to add new product rates or  rates or amend price price plans that are already in use by subscriptions or jobs.

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In exceptional cases it is possible to amend a plan, for example, to reflect a change in VAT or in rates across all contracts.   When a price plan is updated, a new version of the plan is created including the previously defined products and rates.

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1. Find the price plan to amend and from its Data Entry page, click click Replace in the Actions menu to open the Replace Price Plan modal.
   1. Define the New New Price Plan's Effective Date.
   2. Input the percentage by which all price plan rates should be adjusted under Adjust Rates by '%', or leave field empty for individual updates.
      Use a positive or negative number to increase and decrease rates, respectively.
2. Click on SAVE to close the modal.
3. Once a new price plan version is created including the products and rates from the previous plan, click on edit and update price plan rates. 

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As long as a price plan is not already in use, it is possible to provide a discount on defined base and tiered rates.  When adding new or editing existing product rates, use  use Calculate Amount to to enter a discount, expressed as an amount or percentage.  The discounted price is calculated and set automatically.

1. While on on EDIT mode and select the product rate to update.
2. Click on CALCULATE, on the base or tiered rate.
3. In the Calculate Amount modal:
   
   1. Provide a number in the 'Initial Amount' text box (this can be the same or different than the base/tiered amount).
   2. Select between amount and percentage and provide a number in the text box below.
   3. Click anywhere outside the text box and check the calculated rate.
   4. Click on SAVE to apply the change.
      • The system will set the amount that has been calculated,   regardless if the 'initial amount' provided was different to the base or tiered amount.

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1. Select the plan to which the new product should be added.
2. In the Data Entry page, click Add Add New Product from the Actions menu.
3. Use Quick Search or click on the magnifying glass to search for the product.
4. In the modal, enter the information that is necessary to create the product (refer to the price plan plan fields table).

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Conditional price plans can be used for billing jobs or subscriptions, subject to two types of conditions, defined in the price plan:

• Selection Conditions must must be met to make the price plan available.
• Validity Conditions Conditions must be met in order to use the rates for billing.   
  Selection conditions can change from the time a price plan is set until it is billed. It is recommended to have the same conditions defined for selection and validity.
  If validity conditions are not met during billing, then the system will use rates from the base price plan that was used when creating the conditional price plan.

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1. Click on NEW from the Actions menu to create a new plan.

1. Provide the mandatory information in the price plan fields table (like in base price plans).  

   Note
   Important: Select a Base Price Plan for the system to use in case the selected conditional price plan conditions are not met during billing.

2. Rates: Available rates from the selected base price plan are displayed. Change the rates individually or use the Replace Price Plan action to change all the rates simultaneously by a specific percentage value.

3. SELECTION & VALIDITY CONDITIONS (The process for adding selection or validity conditions is identical) 

   Follow the steps below:

1. Under 'Evaluation Settings' select:

   1. General: whether 'Criteria in all condition groups should be met' or 'Criteria in at least one condition group' should be met

   2. Condition Group Specific: whether 'Criteria in all condition rows should be met' or 'Criteria in at least one condition row' should be met.

2. Once Evaluation Settings are in place, click on each of the condition groups in the list to start defining group row conditions.

1. Click to ADD a new row, or ADD FROM TEMPLATE (a saved row that was used previously with preset values, such as for type and operator) to select an existing condition group row.  

2. Type: Select from the drop-down list.
3. Operator: Select whether the defined values should be 'Equal' or 'Not Equal'.
   1. Value: ADD VALUES VALUES from the modal for each selected condition group row.
      1. Specify whether all values, or at least one, defined in the modal should be met.
         

      2. Value 1 - Value 20: Use Quick Search or click on the magnifying glass for a search modal to select the values to be used as conditions.

4. Save as Template: Save the values for each condition group as a template, so that it can be used again with condition groups of the same type.
   
   1. Click on SAVE AS TEMPLATE and and provide a name and description.
   2. Once all the condition group rows are complete, repeat the process for a new condition group.
5. Select the Allowed Allowed Organisational Units Units which are authorised to select and assign the Price Plan.
   

6. SAVE SAVE the Price Plan.

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Defining product bundle pricingpricing

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A product bundle is a combination combination of component products offered for sale as one product, such as as a single package including multiple channels.    Fixed Bundle Products Products have a fixed selection of constituent products as components.    Flexible Bundle Products are are available for termed services and have a variable selection of constituent products as components.  The price of a fixed bundle product is set as that of a regular product.

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1. Add the product to the price plan.
2. Provide the information required in the 'Rates' section.
3. Leave 'Applicable Only If Part of Bundle'  empty. 

To add a rate for a product when provided through a bundle:

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1. Add the product to the price plan.
2. Provide the information required in the 'Rates' section.
3. Leave Leave 'Applicable Only If Part of Bundle'  empty
4. Add the product to the price plan again.
5. Provide the information required in the 'Rates' section.
6. Under 'Applicable Only If Part of Bundle' select the bundle that the product is part of.

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Applying business flows on price plans

Bulk adjustment of rates based on tax changes

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Price plan adjustment run definitions enable the user to set up rules so as to reflect changes in VAT or other taxes across all affected price plans.

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Do not use adjustment runs if price plan rates are not tax inclusive.

Refer to Tax Definition for for more information.

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Price plan adjustment run definition fields

The table describes the sections of the Perform Price Plan Adjustment Runs Data Entry page page and explains how the fields in the page are used.

 Mandatory   Configurable

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