Back to Warranty Policies Main Page
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Find out where you can to find information related to applied Warranty Policies
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Table of Contents
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Applied Warranty Policies
Warranty Policies can only be applied via Jobs , however once applied they but can be viewed on the installed item that has the warranty. Warranty Policies are available from 3 different screenswith the Installed Items from three screens:
- Jobs
- Available as an Advanced filter in Summary Pagepage
- Available in from the Data Entry pages in the Requested Physical Goods section in Data Entry Pages (Only if applicable)
- Service Requests
- Available as an Advanced filter an Advanced filter in Summary Pagepage
- Available in from the Data Entry pages in the Affected Physical Goods section in Data Entry Pages (Only if applicable)
- Installed Items
- Available as an Advanced filter in Summary Pagepage
- Available in from the Data Entry pages in the Warranty Policy section in Data Entry Pages (Only if applicable)
Viewing Warranty Policies via Jobs
Warranty Policy Related Fields in Jobs
The information is available under: only available for Swap Subscription Installed Item Jobs from Physical Goods > Requested Subscription Physical Goods tab and only for Swap Subscription Installed Item Jobs 
Tab.
Field name | Description | |
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| Warranty Policy | Displays the itemThe related Warranty Policy's related warranty name (Link to the Warranty Policylink). | |
| Warranty expiration date | Displays whenExpiration Date | The date on which the item's warranty Warranty expires. |
| Coverage reasonReason* | Displays the coverage reasonThe Coverage Reason. | |
| Covered | Displays whether Whether or not the item is covered (Yes /No)by the Warranty. |
Viewing Warranties Policies via Service Requests
Warranty Policy Related Fields in Service Requests
The information is available under: from Physical Goods > Affected Physical Goods tab Tab
Field name | Description |
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| Warranty Policy | Displays the itemThe related Warranty Policy's related warranty name (Link to the Warranty Policylink). |
| Warranty expiration date | Displays when The date on which the item's warranty Warranty expires. |
| Coverage reasonReason* | Displays the coverage reasonThe Coverage Reason. |
| Covered | Displays whether Whether or not the item is covered (Yes /No)by the Warranty. |
Viewing Warranties via Installed Items
Warranty Policy Related Fields in Installed Items
The information is available under: Warranty Policy tab and only when the installed item has a warranty policy; even if this policy has expiredfrom the Warranty Policy Tab provided the Installed Item has a Warranty Policy; even if this Warranty has expired.
Field name | Description |
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| Warranty Policy | Displays the itemThe related Warranty Policy's related warranty name . (Linklink). |
| Warranty expiration date | Displays when The date on which the item's warranty Warranty expires. |
| Warehouse issue date | Indicates the The stock out warehouse Warehouse transaction date which was used to apply the installed itemInstalled Item's warrantyWarranty, |
Additional information is available for available, via the Swap Subscription Installed Item Job, for items that have been swapped ( replaced ) by with a new installed item via the Swap Subscription Installed Item job. These applies either for items that are moved back to a warehouse and have been either returned to a Warehouse after replacement or remain on kept by the customer.
For more information check Warehouse movements in in Applying Warranty Policies to Physical Goods .
The information is available under: from the Change History tabTab
Field name | Description |
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| Coverage reasonReason | The coverage reason Coverage Reason that was defined when the installed item Installed Item was replaced through a jobJob. |
| Warranty Policy | Displays The Policy based on which the item 's related warranty name - the warranty that was used during replacementwas replaced. |
Viewing Applied Warranty Policies via Dashboards & Reports
Information related to on applied warranties Warranties is also available via dashboards Dashboards and reportsReports.
Follow the links below for more detailed informationdetail:
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Related Areas
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