Availabe from CRM.COM R15.0.0
This method returns the cancellation reasons that are allowed to be used by service requests, as defined on the service request type. Multiple cancellation reasons are returned by each call
Resource URL
Parameters
Name | Type | Description | ||||||||||||
token | String | The token retrieved from the login method | ||||||||||||
service_request_type_identifier (mandatory) | Service Request Type Identifier | The identifier of the job type for which the cancellation reasons will be retrieved. The allowed job type identifiers are the following:
| ||||||||||||
fields_set (optional) | List of Strings, comma separated | A list of fields that should be included in the results. If not specified then all the available fields will be returned |
Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrievedcancellation reason |
name | String | The name of the retrievedcancellation reason |
alternative_code | String | The alternative code of the retrievedcancellation reason |
| description | String | A description of the retrievedcancellation reason |
| default | Boolean | Indicates the default cancellation reason if the specified type |
Examples
HTTP Method: GET
Request:
Response: