Overview

Radiator is a 'Radius AAA' server that is used to provide Internet services to subscribers. Radius is a AAA protocol, where AAA stands for Authentication - Authorisation - Accounting of internet services.

• Authentication: Customers accessing the internet need to be authenticated first by the Radius server based on their credentials (e.g. passwords, one-time tokens, digital certificates)
• Authorisation: After successful authentication the Radius server allows access (i.e. authorizes) to specific types of services (IP address filtering, address assignment, route assignment, encryption, QoS/differential services, bandwidth control/traffic management, etc.)
• Accounting: Radius server is also responsible for tracking the consumption of network resources by a subscriber. This information can be used for billing the subscriber since it includes the service which was consumed and the period (start and end time) of the customer using the service

CRM.COM integration to Radiator allows you to offer internet services and manage it. It supports 2 internet service models which  can exist concurrently.

• Prepaid, where a customer prepays for a specific quota that can be consumed within a predefined period
• Termed where a subscriber enjoys unlimited access and pays on a recurring basis a standard fee

Setting Up Radiator

Provisioning Provider

The setup of the Radiator provisioning provider is the same as the one described at Provisioning.

For information on the parameters required to connect to Radiator please contact a CRM.COM consultant.

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Using Radiator

Managing subscription signals

Radiator integration supports real time communication between CRM.COM and Radiator. This means that at any point in time, given that there exists a communication between CRM.COM and Radiator, when a subscription action takes place which affects the signals sent to the subscriber's device, such as, activation or deactivation of internet service, then Radiator will instantly receive a request from CRM.COM to act accordingly. 

Depending on your business model, prepaid or termed, the disconnection of the service may be initiated by Radiator or CRM.COM.

If prepaid then Radiator is in charge to deactivate the service when quota is reached, while if termed disconnection will occur only if CRM.COM sends the specific request to 

Reset multiple Subscriptions

Reset subscription runs are used as a backup to identify and synchronize subscriptions that have gone out of sync, by communicating the necessary commands to the CA/OTT platform. Subscriptions may get out of sync (for example, active in CRM.COM and inactive in Radiator) if any of the two systems suffers from downtime or if the connection from CRM.COM to the platform is lost.

 It is possible to preview the subscriptions that will be reset by the run, by using Preview from the Actions menu.  The run must be scheduled and executed.

You can limit the subscriptions which will be checked and reset by providing the period during which the subscriptions to be processed were created as well as the Subscription Types. 

Change Subscription Information

It's possible to change the password and the IP assigned for a subscriber if requested manually through the Utility, 'Change Subscriber Information'. 

The subscriber is identified either through the username or the subscription and it is possible to change the password and the IP address. In case the IP address is static then it must be explicitly defined; however if it is not static then it is automatically selected from an IP pool.

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Business Flows