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5.6.0.5

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Release CRM 5.6.0.5 includes the following features, enhancements & bug fixes:

Issue key

Summary

Description

Issue Type

Components

V5-4700

Ability to keep track of an online payment's external reference

The external reference of a payment is a payment code generated by the Payment Gateway service from which funds were retrieved. The external reference code sent back by the service will be saved on the payment in CRM.COM.

Improvement

ACCOUNTS 

V5-4393

Suspended account cannot be terminated

  • Suspended account cannot be terminated. Validation message says that the account is related to non-terminated entities (but there are no pending entities, there is just a payment posted against that account).

  • Try to re-activate the account > account cannot be activated either - it's still shown as Suspended

Bug

ACCOUNTS 

V5-4782

Unhandled error thrown in Organisation Purchases Statement

Unhandled error thrown in Organisation Purchases Statement. Preview Web API returns error 500

Bug

ANALYTICS

V5-4737

Subscription Services report & tracking issues

1) Billing period in this report is wrong, it shows the trial period instead.

2) In addition, add the following to this report:

  • contact code - label Contact code

  • contact name - label Contact

3) Also add subscription code as a filter in Subscriptions summary screen.

Bug

ANALYTICS

V5-4717

Records not deleted from various Mongo collections

Whenever a record is deleted from the DB, it should also be deleted from Mongo (CRM Mongo and Mongo Atlas) otherwise analytics results will be wrong.

  • Service Requests, Orders

  • Events

  • Contact Profiles

Task

ANALYTICS

V5-4709

Wrong message shown when exporting reports and insights results

When running a report or an insight, the message says “A link will be sent to the contact’s email to download the exported statement“. However, this message must be shown only when sending the statement to the contact. 

Bug

ANALYTICS

V5-4623

Track and measure self-service access

Track and measure self-service actions - each metric should be calculated on aggregation level

  • Application Access - metric is increased when a contact accesses an application (register, sign-in, token refresh), such a metric should be increased only once per contact per day

  • Order Placement - metric is increased when a contact places an order (self-service api post /orders)

  • Offer Views - metric is increased when a contact views a specific reward offer (self-service api get /reward_offers/{id})

  • OTP Spend Requests - metric is increased when a contact requests and uses an OTP for spend purposes

Improvement

ANALYTICS

V5-4703

Captive Portal Application Configuration

Captive portal should not support contact community configuration

Bug

APPs AND PORTALS

V5-4715

Search Locations (merchants/venues) using custom fields

Search Locations (merchants/venues) using custom fields. Custom fields to be added in filters. Filters to also include “include custom fields”

Improvement

BUSINESS NETWORK

V5-4758

Search for contacts based on their demographics information

Search for contacts based on their detailed information:

  • Passport number (for Person type contact)

  • ID card number (for Person type contact)

  • Registration number (from Company type contact)

Improvement

CONTACTS

V5-4733

Communication sent to a contact on registration with an invalid phone number

Upon registration, the contact’s phone was created with a country code (mandatory when entering phone number) and a phone number that included the country’s code. Contact still received the communication (phone + OTP authentication method)

Bug

CONTACTS

V5-2369

Attachments improvements 

Ability to upload attachment (links) to contacts, orders, service requests and leads

Improvement

LEADS, SERVICE REQUESTS

V5-4781

List of devices dispatched per ordered item is missing

GET /orders/id Web API does not return the list of devices which were dispatched per ordered item (when order item is a traceable physical good).

Bug

ORDERS

V5-4731

Order failed to be submitted but money taken from contact's card

Order estimation stated that minimum amount limit is met, so ordering was allowed.

Payment was posted successfully but the placing the order failed due to minimum amount limitation not met. The order’s cost after applying the discount was below the threshold. Estimates  includes correct amounts.

Bug

ORDERS

V5-4683

Reserve warehouse items once a quotation is accepted

Provide the ability to keep track of reserved warehouse items only once a quotation is accepted and not on placing the order.

Improvement

ORDERS

V5-4651

Ability to schedule a delivery Order

Ability to schedule a delivery Order on a different day and on a specific time through the back- and front-end systems.

Improvement

ORDERS

V5-4783

Ability to filter and view a product's owner

The owner of the product must be included in the list of filters.

Improvement

PRODUCT CATALOGUE

V5-4761

Ability to specify the organisation that applies offers in a B2B scenario

In a B2B scenario where a business is a B2B Merchant of another business, allow each business to specify if their offers apply.

Improvement

REWARDS CORE

V5-4714

Ability to support Tags for Reward Offers

Reward Offer Tags will be used to search Reward Offers in both backend and front-end systems. Tags also included in reports and insights.

Improvement

REWARDS OFFERS

V5-4749

Issue in applying subscription event-based charges

Issue in applying subscription event-based charges

Bug

SUBSCRIPTIONS

V5-4705

Enhanced service recommendation Web API

  • Auto-renewal (boolean and the termed period’s duration) missing from Service Recommendation Web API. Also add descriptions on the Web API.

  • Include “search_value” in filters of the Web API > search based on the product’s SKU and name, description (same search value as in List products Web API).

  • Issue: When service is a flexible bundle, then product components are not returned (i.e. item_type=PRODUCT)

  • In components, SKU and description are also added

  • price object: typo in the description, change to “The component's price. Required when the component's price is not inclusive.“

Task

SUBSCRIPTIONS

V5-4699

Recurring expense not removed on device removal or replacement

Recurring expense not removed on device removal or replacement

Bug

SUBSCRIPTIONS

V5-4696

Enhanced traceability of subscription actions related to devices

  • Ability to view detailed info on the device(s) added/removed/replaced via a subscription action.

  • Ability to filter actions based on their codes.

Improvement

SUBSCRIPTIONS

V5-3411

Change service billing process issue

Upon changing the service when the billing cycle changes, the process does not rollback the Credit Note issued for the initial subscription, in cases when debiting the new subscription fails (due to insufficient funds)

Bug

SUBSCRIPTIONS

V5-4739

Error pages messages

  • Error 404:

** current: It's looking like you may have taken a wrong turn. Don't worry... it happens to the best of us. Here's a little tip that might help you get back on track.
** new: It seems like you may have taken a wrong turn, but don't worry, it happens to everyone. Here's a helpful tip to get you back on track.

  • Error 404 - contacts screen

** current: Oups! We could not find the page or resource you requested.
Please go back to the homepage or contact support.
** new: Oops! It seems that the page or resource you're looking for cannot be found. Please return to the Home page or contact our support team for assistance.

  • Something went wrong

** current: Why not try refreshing your page? or you can contact
** new : Why not try refreshing your page? If that doesn’t work, our support team is available to assist you. 

Task

Utilities

V5-3822

Wallet Link Enhancements

Enhancements on wallet link flow, such as operational messages and API operations

New Feature

WALLET

V5-4794

Wallet fee in financial events created with no external id

Wallet fee in financial events created with no external id

Bug

WALLET

V5-4789

B2B Merchant Settlement Enhancements

Ability to settle award/spend fees of a b2b merchant business network

Improvement

BUSINESS NETWORK

V5-4788

Community Contact not added to MongoDB ContactProfiles

If a contact is created through the 'add Contact Relationship' flow, no Contact Created event is thrown which results in the contact to not be added to MongoDB

Bug

CONTACTS

V5-4784

Service Requests Approval Issue

Approving or rejecting an approval request for Service Requets throws internal error

Bug

SERVICE REQUESTS

V5-4777

Performance issue when adding products to purchase

Performance issue when adding products to purchase

Bug

USER EXPERIENCE & TECHNICAL

V5-4770

Organisations Purchases Statement Report not showing contact details

Organisations Purchases Statement Report not showing contact details

Bug

ANALYTICS

V5-4769

Subscription Actions should not be rejected on pending payment intent

When an action is scheduled or executed and there is a related pending intent, the action should not be rejected. Affected services should have data based on scheduled date.

Task

SUBSCRIPTIONS

V5-4767

Handle time out exceptions on awarding

Handle time out exceptions on awarding

Bug

REWARDS CORE

V5-4762

Commerce settings issues v2 APIs

Commerce settings issues v2 APIs

Bug

USER EXPERIENCE & TECHNICAL

V5-4755

Landing pages and Mobile Passes issues

UI improvements to Landing Page & Mobile Pass configuration

Bug

APPs AND PORTALS

V5-4753

Charges being billed while related service/device inactive

1.When a service is related to charge and the service is deactivated, the charge is not billed. However, if the service is activated later on, the charge is billed from the last rated up to date until the activation date.
2.When a device is rented and the subscription is inactive. The related charge continues to be billed.

Task

SUBSCRIPTIONS

V5-4750

Custom forms called multiple times even after first load

a) Fix multiple calls issue
b) Ensure:

  • if you make change on custom forms configuration you get the change

  • if someone else makes a change after your token is refreshed you also see the changes

Bug

USER EXPERIENCE & TECHNICAL

V5-4748

Sign up Organisation (registration award issue)

In some cases the evaluation of the registration takes place before the wallet is saved on contact (synchronisation issue). This is resolved by getting the wallet id from the incoming wallet created event

Bug

USER EXPERIENCE & TECHNICAL

V5-4736

Cloud operator to have the ability to create new owner user

Cloud operator to have the ability to create new owner user

Bug

BUSINESS NETWORK

V5-4726

Tables UI issue

Screens with tables and columns that require calculation cause delayed user input 

Improvement

USER EXPERIENCE & TECHNICAL

V5-4720

No billing subscriptions missing provisioning dates

When a no billing subscription has a provisioning service, the following dates do not have values:
start_date, end_date, last_authorised. Check other data as well

Task

SUBSCRIPTIONS

V5-4716

Change to support USA Revolut account

Addition of new field {{routing_number}} for account_debit and on

  • UI

  • payment method entity and APIs

  • overarching apis

Task

ACCOUNTS 

V5-4673

Contacts Subscription Tab enhancement to V2 API calls

a) Update product/prices list to v2
b) Rest of apiCalls to v2:

  • Filters

  • Searchboxes/selectboxes

  • apiCalls for actions

Task

SUBSCRIPTIONS

V5-3825

API Paging issues

API Paging issues

Task

USER EXPERIENCE & TECHNICAL

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