communications/configuration
- GET communications/configuration/categories/list — This method returns the communication categories that are allowed to be used by communications. Multiple communications categories are returned by each call
- GET communications/configuration/queue_external_systems/list — This method returns the communication queue external systems that are allowed to be used in communications. Multiple communication queue external systems are returned by each call
- GET communications/configuration/queue_systems/list — This method returns the communication queue systems that are allowed to be used in communications. Multiple communication queue systems are returned by each call
- GET communications/configuration/templates/list — This method returns the communication templates that are allowed to be used in communications. Multiple communication templates are returned by each call. Note that only effective communication templates are retrieve by this method.