POST contact_information/refute_kyc_profile

Available from CRM.COM R14.0.0

This method is used to set the KYC profile of an existing contact information into Refute life cycle state. A single contact information KYC profile can be verified in each call.

Resource URL

Parameters

Name

Type

Description

token

String

The token retrieved from the login method

contact_information_identifier

(mandatory)

Contact Information Identifier

The identifier of the contact information that should be updated. The allowed contact information identifier fields are the following:

Name

Type

Description

id

(semi-optional)

String

The ID of the contact information

id_number

(semi-optional)

String

The ID number of the contact information

Applicable only for contact information that represent PERSON

passport_number

(semi-optional)

String

The passport number of the contact information

Applicable only for contact information that represent PERSON

social_security_number

(semi-optional)

String

The social security number of the contact information

Applicable only for contact information that represent PERSON

vat_registration_number

(semi-optional)

String

The VAT registration number of the contact information

Applicable only for contact information that represent COMPANY

registration_number

(semi-optional)

String

The registration number of the contact information

Applicable only for contact information that represent COMPANY

Available from CRM.COM R14.0.0

fields_set
(optional)

List of Strings, comma separated

A list of fields that should be included in the results. If not specified then all the available fields will be returned

Restrictions

It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.

Response Data

Name	Type	Description
id	String	The ID of the retrieved contact information
type	String	The type of the retrieved contact information which can be PERSON or COMPANY
life_cycle_state	String	The lifecycle state of the retrieved contact information which can be MARKETING or FINANCIAL
name	String	The full name of the retrieved contact information
title	String	The title of the retrieved contact information
first_name	String	The first name of the retrieved contact information
middle_name	String	The middle name of the retrieved contact information
last_name	String	The last name of the retrieved contact information
company_name	Sting	The company name of the retrieved contact information
notes	String	Notes for the contact information
organizational_unit	Integer	Indicates whether a contacts belongs to an organisational unit or not
preferred_language	String	The Contact Information's preferred language. The available values are: ARA DAN ENG EST FIN FRA DEU ELL JPN VIE MAL IND TAI LAV LIT NNO POL POR RUS SPA SWE UKR CMN TGL HIN CUSTOM1 CUSTOM2 CUSTOM3 CUSTOM4 CUSTOM5 CUSTOM6 CUSTOM7 CUSTOM8 Available from CRM.COM R12.0.0
udf_string_1	String	User Defined Field of type String
udf_string_2	String	User Defined Field of type String
udf_string_3	String	User Defined Field of type String
udf_string_4	String	User Defined Field of type String
udf_string_5	String	User Defined Field of type String
udf_string_6	String	User Defined Field of type String
udf_string_7	String	User Defined Field of type String
udf_string_8	String	User Defined Field of type String
udf_string_9	String	User Defined Field of type String
udf_string_10	String	User Defined Field of type String
udf_string_11	String	User Defined Field of type String
udf_string_12	String	User Defined Field of type String
udf_string_13	String	User Defined Field of type String
udf_string_14	String	User Defined Field of type String
udf_string_15	String	User Defined Field of type String
udf_string_16	String	User Defined Field of type String
udf_float_1	Float	User Defined Field of type Float
udf_float_2	Float	User Defined Field of type Float
udf_float_3	Float	User Defined Field of type Float
udf_float_4	Float	User Defined Field of type Float
udf_float_5	Float	User Defined Field of type Float
udf_float_6	Float	User Defined Field of type Float
udf_float_7	Float	User Defined Field of type Float
udf_float_8	Float	User Defined Field of type Float
udf_date_1	Date	User Defined Field of type Date
udf_date_2	Date	User Defined Field of type Date
udf_date_3	Date	User Defined Field of type Date
udf_date_4	Date	User Defined Field of type Date
udf_date_5	Date	User Defined Field of type Date
udf_date_6	Date	User Defined Field of type Date
udf_date_7	Date	User Defined Field of type Date
udf_date_8	Date	User Defined Field of type Date
kyc_profile	KYC profile object	The KYC profile information of the retrieved contact information Available from CRM.COM R14.0.0
demographics	Demographics object	The demographics of the retrieved contact information
company_profile	Company profile object	The company profile of the retrieved contact information
category	Category object	The category of the retrieved contact information
owned_by_group	Group object	The group that is owning the contact information Deprecated from CRM.COM R18.0.0 (replaced with owned_by_business_unit)
owned_by_business_unit	Business Unit Object	The business unit that is owning the contact information Available from CRM.COM R18.0.0
privacy_level	Privacy level object	The contact information's privacy level
log_information	Log Information Object	The log information related with the retrieved accounts receivable
addresses_set	Set of Contact information address Object	The addresses of the retrieved contact information
phones_set	Set of Contact information phone Object	The phones of the retrieved contact information
emails_set	Set of Contact information email Object	The emails of the retrieved contact information
relation_set	Set of Contact Information business and personal relation Objects	The business and personal relations of the retrieved contact information
authorization_settings	Contact Information Authorization settings object	The contact information's authorization settings information Available from CRM.COM R9.0.0
consent_information	Contact Consent Object	The contact information's consent information Available from CRM.COM R14.1.0

Referred Objects Response Data

kyc profile object response data

Name	Type	Description
kyc_profile_name	String	The KYC profile of the retrieved contact information
kyc_profile_expiration_date	Date	The KYC profile's expiration date
kyc_profile_state	String	The KYC profile's life cycle state. Available values are: PENDING_VERIFICATION, VERIFIED, REFUTE, EXPIRED

demographics object response data

Name	Type	Description
gender	String	The gender of the retrieved contact information which can be MALE or FEMALE
id_number	String	The ID number of the retrieved contact information
id_number_expiration_date	Date	The ID number's expiration date of the retrieved contact information Available from CRM.COM R14.0.0
passport_number	String	The passport number of the retrieved contact information
passport_number_expiration_date	Date	The passport's expiration date of the retrieved contact information Available from CRM.COM R14.0.0
social_security_number	String	The social security number of the retrieved contact information
date_of_birth	Date of Birth Object	The date of birth of the retrieved contact information
name_day	Name Day Object	The name day of the retrieved contact information
country_of_residence	Country Object	The country of residence of the retrieved contact information
id_issued_by_country	Country Object	The ID issued country of retrieved contact information
passport_issued_by_country	Country Object	The passport issued country of retrieved contact information
industry	Industry Object	The industry of retrieved contact information
industry_sector	Industry sector Object	The sector of retrieved contact information

Referred Objects Response Data

date_of_birth object response data

Name	Type	Description
day	Integer	The day of the retrieved date of birth
month	Integer	The month of the retrieved date of birth
year	Integer	The year of the retrieved date of birth

name_day object response data

Name	Type	Description
day	Integer	The day of the retrieved name day
month	Integer	The month of the retrieved name day

country object response data

Name	Type	Description
id	String	The id of the retrieved country
name	String	The name of the retrieved country
alternative_code	String	The alternative code of the retrieved country
dialing_code	String	The dialing code of the retrieved country Available from CRM.COM R15.1.0
two_character_code	String	The two character code of the retrieved country
three_character_code	String	The three character code of the retrieved country
country_flag	Image Object	The flag of the retrieved country Available from CRM.COM R15.1.0

Referred Objects Response Data

country_flag object response data

Name	Type	Description
id	String	The ID of the retrieved country flag
file	File Object	The information of the attached file

Referred Objects Response Data

file object response data

Name	Type	Description
file_name	String	The name of the file
file_content_url	String	The url that can be used to access the actual content of the file
file_mime_type	String	The mime type of the attached file

industry object response data

Name	Type	Description
id	String	The id of the retrieved industry
name	String	The name of the retrieved industry
code	String	The code of the retrieved industry

industry sector object response data

Name	Type	Description
id	String	The id of the retrieved industry sector
name	String	The name of the retrieved industry sector
alternative_code	String	The alternative code of the retrieved industry sector

company profile object response data

Name	Type	Description
profile_year	Number	The profile year of the retrieved contact information
annual_turnover	Number	The annual turnover of the retrieved contact information
established_date	Date	The established date of the retrieved contact information
number_of_employees	Number	The number of employees of the retrieved contact information
registration_number	String	The registration number of the retrieved contact information
vat_registration_number	String	The vat registration number of the retrieved contact information
vat_registered_by	String	The vat registration by of the retrieved contact information
vat_registration_date	Date	The vat registration date of the retrieved contact information
tax_reference_number	String	The tax referenece number of the retrieved contact information
registered_in_country	Country Object	The country of residence of the retrieved contact information
industry	Industry Object	The industry of retrieved contact information
industry_sector	Industry sector Object	The sector of retrieved contact information

Referred Objects Response Data

country object response data

Name	Type	Description
id	String	The id of the retrieved country
name	String	The name of the retrieved country
alternative_code	String	The alternative code of the retrieved country
dialing_code	String	The dialing code of the retrieved country Available from CRM.COM R15.1.0
two_character_code	String	The two character code of the retrieved country
three_character_code	String	The three character code of the retrieved country
country_flag	Image Object	The flag of the retrieved country Available from CRM.COM R15.1.0

Referred Objects Response Data

country_flag object response data

Name	Type	Description
id	String	The ID of the retrieved country flag
file	File Object	The information of the attached file

Referred Objects Response Data

file object response data

Name	Type	Description
file_name	String	The name of the file
file_content_url	String	The url that can be used to access the actual content of the file
file_mime_type	String	The mime type of the attached file

industry object response data

Name	Type	Description
id	String	The id of the retrieved industry
name	String	The name of the retrieved industry
code	String	The code of the retrieved industry

industry sector object response data

Name	Type	Description
id	String	The id of the retrieved industry sector
name	String	The name of the retrieved industry sector
alternative_code	String	The alternative code of the retrieved industry sector

contact category object response data

Name	Type	Description
id	String	The id of the retrieved category
name	String	The name of the retrieved category
code	String	The code of the retrieved category

group object response data

Name	Type	Description
id	String	The ID of the retrieved group
name	String	The name of the retrieved group
community_name	String	The name of the community that the retrieved group belongs to
alternative_code	String	The alternative code of the retrieved group
unified_code	String	The unified code of the retrieved group Available from CRM.COM R16.2.2
description	String	The description of the retrieved group

business unit object response data

Name	Type	Description
id	String	The ID of the retrieved business unit
name	String	The name of the retrieved business unit
code	String	The code of the retrieved business unit
unified_code	String	The unified code of the retrieved business unit
description	String	The description of the retrieved business unit
parent_business_unit_name	String	The name of the parent business unit that the retrieved business unit belongs to

privacy_level object response data

Name	Type	Description
id	String	The id of the retrieved privacy level
number	String	The number of the retrieved privacy level
name	String	The name of the retrieved privacy level
hierarchy_level	String	The hierarchy level of the retrieved privacy level

log_information object response data

Name	Type	Description
created_date	Date	The date that the retrieved record was created
updated_date	Date	The last date that the retrieved record was updated
created_by_unit	Unit Object	The unit that created the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Deprecated from CRM.COM R18.0.0
created_by_business_unit	Unit Object	The unit that created the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Available from CRM.COM R18.0.0
created_by_user	User Object	The user that created the retrieved record From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled
updated_by_unit	Unit Object	The last unit that updated the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Deprecated from CRM.COM R18.0.0
updated_by_business_unit	Unit Object	The last unit that updated the retrieved record Available from CRM.COM R18.0.0
updated_by_user	User Object	The last user that updated the retrieved record From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled

Referred Objects Response Data

unit object response data

Name	Type	Description
id	String	The ID of the retrieved unit
name	String	The name of the retrieved unit
group_name	String	The name of the group that the retrieved unit belongs to
community_name	String	The name of the community that the retrieved unit belongs to
alternative_code	String	The alternative code of the retrieved unit
description	String	The description of the retrieved unit

business unit object response data

Name	Type	Description
id	String	The ID of the retrieved business unit
name	String	The name of the retrieved business unit
code	String	The code of the retrieved business unit
unified_code	String	The unified code of the retrieved business unit
description	String	The description of the retrieved business unit
parent_business_unit_name	String	The name of the parent business unit that the retrieved business unit belongs to

user object response data

Name	Type	Description
id	String	The ID of the retrieved user
username	String	The user name of the retrieved user
person_name	String	The full name of the retrieved user
email	String	The email of the retrieved user

address object response data

From R14.2.0, the following object is applicable for CRM.COM Address Format

Name	Type	Description
id	String	The ID of the retrieved address
type	String	The type of the retrieved address which can be HOME, BUSINESS, POBOX, CUSTOM1, CUSTOM2, CUSTOM3, CUSTOM4, CUSTOM5
postal_code	String	The postal code of the retrieved address
street_name	String	The street name of the retrieved address
street_number	String	The street number of the retrieved address
floor	Integer	The floor of the retrieved address
apartment_number	String	The apartment number of the retrieved address
area	String	The area of the retrieved address
town_city	String	The town / city of the retrieved address
district	String	The district of the retrieved address
municipality	String	The municipality of the retrieved address
po_box	String	The PO box of the retrieved address
po_box_postal_code	String	The PO box postal code of the retrieved address
care_of	String	The care of person of the retrieved address
udf_string_1	String	User Defined Field of type String
udf_string_2	String	User Defined Field of type String
udf_string_3	String	User Defined Field of type String
udf_string_4	String	User Defined Field of type String
udf_string_5	String	User Defined Field of type String
udf_string_6	String	User Defined Field of type String
udf_string_7	String	User Defined Field of type String
udf_string_8	String	User Defined Field of type String
udf_string_9	String	User Defined Field of type String
udf_string_10	String	User Defined Field of type String
udf_string_11	String	User Defined Field of type String
udf_string_12	String	User Defined Field of type String
udf_string_13	String	User Defined Field of type String
udf_string_14	String	User Defined Field of type String
udf_string_15	String	User Defined Field of type String
udf_string_16	String	User Defined Field of type String
udf_float_1	Float	User Defined Field of type Float
udf_float_2	Float	User Defined Field of type Float
udf_float_3	Float	User Defined Field of type Float
udf_float_4	Float	User Defined Field of type Float
udf_date_1	Date	User Defined Field of type Date
udf_date_2	Date	User Defined Field of type Date
udf_date_3	Date	User Defined Field of type Date
udf_date_4	Date	User Defined Field of type Date
country	Country Object	The country of the retrieved address
is_primary	Boolean	Defines if the address is the contact's primary address or not. Available from CRM.COM R15

From R14.2.0, the following object is applicable for International Address Format

Name	Type	Description
id	String	The ID of the retrieved address
type	String	The type of the retrieved address which can be HOME, BUSINESS, POBOX, CUSTOM1, CUSTOM2, CUSTOM3, CUSTOM4, CUSTOM5
postal_code	String	The postal code of the retrieved address
town_city	String	The town / city of the retrieved address
address_line_1	String	The address line 1
address_line_2	String	The address line 2
state_province_county	String	The state or province or county of the address.
udf_string_1	String	User Defined Field of type String
udf_string_2	String	User Defined Field of type String
udf_string_3	String	User Defined Field of type String
udf_string_4	String	User Defined Field of type String
udf_string_5	String	User Defined Field of type String
udf_string_6	String	User Defined Field of type String
udf_string_7	String	User Defined Field of type String
udf_string_8	String	User Defined Field of type String
udf_string_9	String	User Defined Field of type String
udf_string_10	String	User Defined Field of type String
udf_string_11	String	User Defined Field of type String
udf_string_12	String	User Defined Field of type String
udf_string_13	String	User Defined Field of type String
udf_string_14	String	User Defined Field of type String
udf_string_15	String	User Defined Field of type String
udf_string_16	String	User Defined Field of type String
udf_float_1	Float	User Defined Field of type Float
udf_float_2	Float	User Defined Field of type Float
udf_float_3	Float	User Defined Field of type Float
udf_float_4	Float	User Defined Field of type Float
udf_date_1	Date	User Defined Field of type Date
udf_date_2	Date	User Defined Field of type Date
udf_date_3	Date	User Defined Field of type Date
udf_date_4	Date	User Defined Field of type Date
country	Country Object	The country of the retrieved address
is_primary	Boolean	Defines if the address is the contact's primary address or not. Available from CRM.COM R15

Referred Objects Response Data

country object response data

Name	Type	Description
id	String	The id of the retrieved country
name	String	The name of the retrieved country
alternative_code	String	The alternative code of the retrieved country
dialing_code	String	The dialing code of the retrieved country Available from CRM.COM R15.1.0
two_character_code	String	The two character code of the retrieved country
three_character_code	String	The three character code of the retrieved country
country_flag	Image Object	The flag of the retrieved country Available from CRM.COM R15.1.0

Referred Objects Response Data

country_flag object response data

Name	Type	Description
id	String	The ID of the retrieved country flag
file	File Object	The information of the attached file

Referred Objects Response Data

file object response data

Name	Type	Description
file_name	String	The name of the file
file_content_url	String	The url that can be used to access the actual content of the file
file_mime_type	String	The mime type of the attached file

phone object response data

Name	Type	Description
id	String	The ID of the retrieved phone
type	String	The type of the retrieved phone which can be LANDLINE, MOBILE, FAX, CUSTOM1, CUSTOM2, CUSTOM3, CUSTOM4, CUSTOM5
number	String	The number of the retrieved phone
area_code	String	The area code of the retrieved phone
full_number	String	The full number of the retrieved phone
notes	String	The notes of the retrieved phone
udf_string_1	String	User Defined Field of type String
udf_string_2	String	User Defined Field of type String
udf_string_3	String	User Defined Field of type String
udf_string_4	String	User Defined Field of type String
udf_string_5	String	User Defined Field of type String
udf_string_6	String	User Defined Field of type String
udf_string_7	String	User Defined Field of type String
udf_string_8	String	User Defined Field of type String
udf_float_1	Float	User Defined Field of type Float
udf_float_2	Float	User Defined Field of type Float
udf_float_3	Float	User Defined Field of type Float
udf_float_4	Float	User Defined Field of type Float
udf_date_1	Date	User Defined Field of type Date
udf_date_2	Date	User Defined Field of type Date
udf_date_3	Date	User Defined Field of type Date
udf_date_4	Date	User Defined Field of type Date
country	Country Object	The country of the retrieved phone
is_primary	Boolean	Defines if the phone is the contact's primary phone or not. Available from CRM.COM R15

Referred Objects Response Data

country object response data

Name	Type	Description
id	String	The id of the retrieved country
name	String	The name of the retrieved country
alternative_code	String	The alternative code of the retrieved country
dialing_code	String	The dialing code of the retrieved country Available from CRM.COM R15.1.0
two_character_code	String	The two character code of the retrieved country
three_character_code	String	The three character code of the retrieved country
country_flag	Image Object	The flag of the retrieved country Available from CRM.COM R15.1.0

Referred Objects Response Data

country_flag object response data

Name	Type	Description
id	String	The ID of the retrieved country flag
file	File Object	The information of the attached file

Referred Objects Response Data

file object response data

Name	Type	Description
file_name	String	The name of the file
file_content_url	String	The url that can be used to access the actual content of the file
file_mime_type	String	The mime type of the attached file

email object response data

Name	Type	Description
id	String	The ID of the retrieved email
type	String	The type of the retrieved email which can be PERSONAL, BUSINESS, CUSTOM1, CUSTOM2, CUSTOM3, CUSTOM4, CUSTOM5
email_address	String	The address of the retrieved email
notes	String	The notes of the retrieved email
udf_string_1	String	User Defined Field of type String
udf_string_2	String	User Defined Field of type String
udf_string_3	String	User Defined Field of type String
udf_string_4	String	User Defined Field of type String
udf_string_5	String	User Defined Field of type String
udf_string_6	String	User Defined Field of type String
udf_string_7	String	User Defined Field of type String
udf_string_8	String	User Defined Field of type String
udf_float_1	Float	User Defined Field of type Float
udf_float_2	Float	User Defined Field of type Float
udf_float_3	Float	User Defined Field of type Float
udf_float_4	Float	User Defined Field of type Float
udf_date_1	Date	User Defined Field of type Date
udf_date_2	Date	User Defined Field of type Date
udf_date_3	Date	User Defined Field of type Date
udf_date_4	Date	User Defined Field of type Date
is_primary	Boolean	Defines if the email is the contact's primary email or not. Available from CRM.COM R15

contact_information_relation object response data

Name	Type	Description
id	String	The ID of the retrieved contact information business or personal relation
type	String	The type of the retrieved contact information business or personal relation which can be FAMILY MEMBER, EXTENDED FAMILY, PARTNER, CLOSE FRIEND, FRIEND, WORK COLLEAGUE, PARTNER COMPANY, CLIENT, EMPLOYER, EMPLOYEE, BUSINESS, CUSTOM1, CUSTOM2, CUSTOM3, CUSTOM4, CUSTOM5
relation_type	String	The relation type of the retrieved contact information The supported values are INWARD, OUTWARD Available from CRM.COM R14.2.0 Deprecated from CRM.COM R17
notes	String	The notes of the retrieved contact information business or personal relation
contact_information	Contact Information Object	The related contact information

Referred Response Objects Data

contact_information object response data

Name	Type	Description
id	String	The ID of the retrieved contact information
type	String	The type of the retrieved contact information which can be PERSON or COMPANY
life_cycle_state	String	The lifecycle state of the retrieved contact information which can be MARKETING or FINANCIAL
name	String	The full name of the retrieved contact information
first_name	String	The first name of the retrieved contact information
middle_name	String	The middle name of the retrieved contact information
last_name	String	The last name of the retrieved contact information
title	String	The title of the retrieved contact information
company_name	Sting	The company name of the retrieved contact information
demographics	Demographics Object	The demographics information of the retrieved contact information
company_profile	Company profile object	The company profile of the retrieve contact information

Referred Objects Response Data

demographics object response data

Name	Type	Description
gender	String	The gender of the retrieved contact information which can be MALE or FEMALE
id_number	String	The ID number of the retrieved contact information
id_number_expiration_date	Date	The ID number's expiration date of the retrieved contact information Available from CRM.COM R14.0.0
passport_number	String	The passport number of the retrieved contact information
passport_number_expiration_date	Date	The passport's expiration date of the retrieved contact information Available from CRM.COM R14.0.0
social_security_number	String	The social security number of the retrieved contact information
date_of_birth	Date of Birth Object	The date of birth of the retrieved contact information
name_day	Name Day Object	The name day of the retrieved contact information
country_of_residence	Country Object	The country of residence of the retrieved contact information
id_issued_by_country	Country Object	The ID issued country of retrieved contact information
passport_issued_by_country	Country Object	The passport issued country of retrieved contact information
industry	Industry Object	The industry of retrieved contact information
industry_sector	Industry sector Object	The sector of retrieved contact information

Referred Objects Response Data

date_of_birth object response data

Name	Type	Description
day	Integer	The day of the retrieved date of birth
month	Integer	The month of the retrieved date of birth
year	Integer	The year of the retrieved date of birth

name_day object response data

Name	Type	Description
day	Integer	The day of the retrieved name day
month	Integer	The month of the retrieved name day

country object response data

Name	Type	Description
id	String	The id of the retrieved country
name	String	The name of the retrieved country
alternative_code	String	The alternative code of the retrieved country
dialing_code	String	The dialing code of the retrieved country Available from CRM.COM R15.1.0
two_character_code	String	The two character code of the retrieved country
three_character_code	String	The three character code of the retrieved country
country_flag	Image Object	The flag of the retrieved country Available from CRM.COM R15.1.0

Referred Objects Response Data

country_flag object response data

Name	Type	Description
id	String	The ID of the retrieved country flag
file	File Object	The information of the attached file

Referred Objects Response Data

file object response data

Name	Type	Description
file_name	String	The name of the file
file_content_url	String	The url that can be used to access the actual content of the file
file_mime_type	String	The mime type of the attached file

industry object response data

Name	Type	Description
id	String	The id of the retrieved industry
name	String	The name of the retrieved industry
code	String	The code of the retrieved industry

industry sector object response data

Name	Type	Description
id	String	The id of the retrieved industry sector
name	String	The name of the retrieved industry sector
alternative_code	String	The alternative code of the retrieved industry sector

company profile object response data

Name	Type	Description
profile_year	Number	The profile year of the retrieved contact information
annual_turnover	Number	The annual turnover of the retrieved contact information
established_date	Date	The established date of the retrieved contact information
number_of_employees	Number	The number of employees of the retrieved contact information
registration_number	String	The registration number of the retrieved contact information
vat_registration_number	String	The vat registration number of the retrieved contact information
vat_registered_by	String	The vat registration by of the retrieved contact information
vat_registration_date	Date	The vat registration date of the retrieved contact information
tax_reference_number	String	The tax referenece number of the retrieved contact information
registered_in_country	Country Object	The country of residence of the retrieved contact information
industry	Industry Object	The industry of retrieved contact information
industry_sector	Industry sector Object	The sector of retrieved contact information

Referred Objects Response Data

country object response data

Name	Type	Description
id	String	The id of the retrieved country
name	String	The name of the retrieved country
alternative_code	String	The alternative code of the retrieved country
dialing_code	String	The dialing code of the retrieved country Available from CRM.COM R15.1.0
two_character_code	String	The two character code of the retrieved country
three_character_code	String	The three character code of the retrieved country
country_flag	Image Object	The flag of the retrieved country Available from CRM.COM R15.1.0

Referred Objects Response Data

country_flag object response data

Name	Type	Description
id	String	The ID of the retrieved country flag
file	File Object	The information of the attached file

Referred Objects Response Data

file object response data

Name	Type	Description
file_name	String	The name of the file
file_content_url	String	The url that can be used to access the actual content of the file
file_mime_type	String	The mime type of the attached file

industry object response data

Name	Type	Description
id	String	The id of the retrieved industry
name	String	The name of the retrieved industry
code	String	The code of the retrieved industry

industry sector object response data

Name	Type	Description
id	String	The id of the retrieved industry sector
name	String	The name of the retrieved industry sector
alternative_code	String	The alternative code of the retrieved industry sector

contact_information_authorization object response data

Name	Type	Description
send_direct_ marketing_material	Boolean	Defines whether the contact wants to be contacted for Direct Marketing purposes
direct_marketing_setting_updated_date	Date	The last date that the contact information's authorization setting for Direct Marketing was updated
send_affiliate_ marketing_material	Boolean	Defines whether the contact wants to be contacted for Affiliate Marketing purposes
affiliate_marketing_setting_updated_date	Date	The last date that the contact information's authorization setting for Affiliate Marketing was updated
direct_marketing_setting_updated_by_user	User Object	The name of the last user that updated the contact information's authorization setting for Affiliate Marketing
affiliated_marketing_setting_updated_by_user	User Object	The name of the last user that updated the contact information's authorization setting for Affiliate Marketing

Referred Objects Response Data

user object response data

Name	Type	Description
id	String	The ID of the retrieved user
username	String	The user name of the retrieved user
person_name	String	The full name of the retrieved user
email	String	The email of the retrieved user

contact consent object response data

Name	Type	Description
id	String	The ID of the retrieved contact information
contact_consent_state	String	The state of the Contact's Consent. Applicable values are: PENDING ACCEPTED REJECTED WITHDRAWN
contact_consent_updated_date	Date	The updated date of the Contact's Consent
contact_consent_form	Attachments Object	The Contact's accepted Consent Form. Applicable only if Consent State is ACCEPTED

Referred Objects Response Data

Attachments object response data

Name	Type	Description
id	String	The ID of the retrieved attachment
entity	String	The name of the entity related with the attachment. The supported entities are the following: ACCOUNTSRECEIVABLE ACTIVITIES COMMUNICATIONS COMMUNICATIONTEMPLATES CONTACTINFORMATION INSTALLEDITEMS JOBS LEADS PRODUCTS SERVICEREQUESTS ATTACHMENTSLIBRARY From CRM.COM R12.2.0, ATTACHMENTSLIBRARY is available From CRM.COM R14.0.0, COMMUNICATIONTEMPLATES is available
entity_id	String	The ID of the entity related with the attachment.
url	String	The attached URL. This information is empty if the attachment is a file.
notes	String	The comments related with the retrieved attachment
classification	Attachments Classification Object	The classification of the attachment Available from CRM.COM R12.2.0
file	File Object	The information of the attached file. This information is empty if the attachment is a URL.
log_information	Log Information Object	The log information of the retrieved attachment

Referred Objects Response Data

classification object response data

Name	Type	Description
id	String	The id of the retrieved attachment classification
name	String	The name of the retrieved attachment classification
alternative_code	String	The alternative code of the retrieved attachment classification

file object response data

Name	Type	Description
file_name	String	The name of the file
file_content_url	String	The url that can be used to access the actual content of the file
file_mime_type	String	The mime type of the attached file

log_information object response data

Name	Type	Description
created_date	Date	The date that the retrieved record was created
updated_date	Date	The last date that the retrieved record was updated
created_by_unit	Unit Object	The unit that created the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Deprecated from CRM.COM R18.0.0
created_by_business_unit	Unit Object	The unit that created the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Available from CRM.COM R18.0.0
created_by_user	User Object	The user that created the retrieved record From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled
updated_by_unit	Unit Object	The last unit that updated the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Deprecated from CRM.COM R18.0.0
updated_by_business_unit	Unit Object	The last unit that updated the retrieved record Available from CRM.COM R18.0.0
updated_by_user	User Object	The last user that updated the retrieved record From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled

Referred Objects Response Data

unit object response data

Name	Type	Description
id	String	The ID of the retrieved unit
name	String	The name of the retrieved unit
group_name	String	The name of the group that the retrieved unit belongs to
community_name	String	The name of the community that the retrieved unit belongs to
alternative_code	String	The alternative code of the retrieved unit
description	String	The description of the retrieved unit

business unit object response data

Name	Type	Description
id	String	The ID of the retrieved business unit
name	String	The name of the retrieved business unit
code	String	The code of the retrieved business unit
unified_code	String	The unified code of the retrieved business unit
description	String	The description of the retrieved business unit
parent_business_unit_name	String	The name of the parent business unit that the retrieved business unit belongs to

user object response data

Name	Type	Description
id	String	The ID of the retrieved user
username	String	The user name of the retrieved user
person_name	String	The full name of the retrieved user
email	String	The email of the retrieved user

Examples

Example 1

HTTP Method: POST

Request:

Input:

{
"token":"{{token}}",
"contact_information_identifier":{"id_number":"654532"}
}

Response:

{
    "data": {
        "notes": null,
        "log_information": {
            "created_by_unit": {
                "alternative_code": "adminunit",
                "group_name": "Main Group",
                "name": "Admin Unit",
                "description": "admin unit",
                "id": "1"
            },
            "updated_by_unit": {
                "alternative_code": "adminunit",
                "group_name": "Main Group",
                "community_name": "Community",
                "name": "Admin Unit",
                "description": "admin unit",
                "id": "1"
            },
            "created_date": "2018-01-10T09:48:40",
            "updated_date": "2018-01-22T10:31:40",
            "updated_by_user": {
                "person_name": "CRM COM",
                "id": "1",
                "email": "dev@crm.com",
                "username": "MPAdministrator"
            },
            "created_by_user": {
                "person_name": "MPAdministrator",
                "id": "1",
                "username": "MPAdministrator"
            }
        },
        "type": "PERSON",
        "id": "10DB52E1D3174C95B56F3BAD73E306E3",
        "organizational_unit": 0,
        "udf_string_2": null,
        "udf_string_3": null,
        "udf_string_4": null,
        "udf_string_5": null,
        "privacy_level": null,
        "udf_string_1": null,
        "life_cycle_state": "FINANCIAL",
        "phones_set": [],
        "company_name": null,
        "name": "Kyriakos Parpettas",
        "udf_string_6": null,
        "udf_string_7": null,
        "udf_string_8": null,
        "udf_string_9": null,
        "relation_set": [],
        "addresses_set": [],
        "owned_by_group": {
            "alternative_code": "MG",
            "name": "Main Group",
            "description": "Main Group",
            "id": "1"
        },
        "udf_date_6": null,
        "udf_date_5": null,
        "udf_date_8": null,
        "udf_date_7": null,
        "title": null,
        "udf_date_2": null,
        "udf_date_1": null,
        "udf_date_4": null,
        "udf_date_3": null,
        "emails_set": [],
        "udf_float_5": null,
        "udf_float_6": null,
        "udf_float_3": null,
        "udf_float_4": null,
        "company_profile": {
            "tax_reference_number": null,
            "registered_in_country": null,
            "number_of_employees": null,
            "annual_turnover": null,
            "profile_year": null,
            "registration_number": null,
            "vat_registration_number": null,
            "industry_sector": null,
            "industry": null,
            "established_date": null,
            "vat_registered_by": null,
            "vat_registration_date": null
        },
        "udf_string_15": null,
        "udf_string_16": null,
        "udf_string_13": null,
        "udf_float_7": null,
        "udf_string_14": null,
        "udf_float_8": null,
        "udf_string_11": null,
        "udf_string_12": null,
        "udf_string_10": null,
        "udf_float_1": null,
        "first_name": "Kyriakos",
        "udf_float_2": null,
        "preferred_language": null,
        "last_name": "Parpettas",
        "middle_name": null,
        "authorization_settings": {
            "direct_marketing_setting_updated_by_user": {
                "person_name": "MPAdministrator",
                "id": "1",
                "username": "MPAdministrator"
            },
            "affiliate_marketing_setting_updated_by_user": {
                "person_name": "MPAdministrator",
                "id": "1",
                "username": "MPAdministrator"
            },
            "affiliate_marketing_setting_updated_date": "2018-01-10T09:48:40",
            "send_affiliate_marketing_material": false,
            "send_direct_marketing_material": false,
            "direct_marketing_setting_updated_date": "2018-01-10T09:48:40"
        },
        "category": null,
        "kyc_profile": {
            "kyc_profile_state": "REFUTE",
            "kyc_profile_name": "Enhanced",
            "kyc_profile_expiration_date": null
        },
        "demographics": {
            "id_number": "654532",
            "gender": null,
            "country_of_residence": {
                "alternative_code": "CYP",
                "three_character_code": "CYP",
                "name": "CYPRUS",
                "id": "181",
                "two_character_code": "CY"
            },
            "date_of_birth": {
                "month": null,
                "year": null,
                "day": null
            },
            "industry_sector": null,
            "industry": null,
            "name_day": {
                "month": null,
                "day": null
            },
            "passport_number_expiration_date": "2018-01-19T08:18:31",
            "id_number_expiration_date": "2018-01-19T09:09:50",
            "passport_number": null,
            "social_security_number": null,
            "id_issued_by_country": null,
            "passport_issued_by_country": null
        }
    },
    "status": {
        "code": "OK",
        "description": "",
        "message": ""
    }
}

Example 2

HTTP Method: POST

Request:

Input:

{
"token":"{{token}}",
  "contact_information_identifier":{"id_number":"12121212"},
  "refute_reason":"12121212"
}

Response:

{
    "data": {
        "notes": null,
        "log_information": {
            "created_by_unit": {
                "alternative_code": "adminunit",
                "group_name": "Main Group",
                "name": "Admin Unit",
                "description": "admin unit",
                "id": "1"
            },
            "updated_by_unit": {
                "alternative_code": "adminunit",
                "group_name": "Main Group",
                "community_name": "CommunityA",
                "name": "Admin Unit",
                "description": "admin unit",
                "id": "1"
            },
            "created_date": "2016-03-07T10:57:04",
            "updated_date": "2019-06-11T14:38:14",
            "updated_by_user": {
                "person_name": "CRM COM",
                "id": "1",
                "email": "dev@crm.com",
                "username": "MPAdministrator"
            },
            "created_by_user": {
                "person_name": "p_xenopoulou",
                "id": "6D7E8CA9F3254F23A5511E20C1D92DB8",
                "username": "p_xenopoulou"
            }
        },
        "custom_field_set": [],
        "type": "PERSON",
        "id": "3149BB56762D4E95BD083CB577B6B8DB",
        "organizational_unit": 0,
        "udf_string_2": null,
        "udf_string_3": null,
        "udf_string_4": null,
        "udf_string_5": null,
        "privacy_level": null,
        "udf_string_1": null,
        "life_cycle_state": "FINANCIAL",
        "consent_information": {
            "contact_consent_updated_date": "2018-03-08T13:12:19",
            "id": "3149BB56762D4E95BD083CB577B6B8DB",
            "contact_consent_state": "PENDING"
        },
        "phones_set": [
            {
                "udf_string_2": null,
                "udf_string_3": null,
                "country": {
                    "alternative_code": "IRN",
                    "three_character_code": null,
                    "name": "IRAN (ISLAMIC REPUBLIC OF)",
                    "id": "231",
                    "two_character_code": null
                },
                "udf_string_4": null,
                "notes": null,
                "udf_string_5": null,
                "is_primary": false,
                "area_code": "98",
                "udf_string_1": null,
                "type": "MOBILE",
                "udf_date_2": null,
                "udf_date_1": null,
                "udf_date_4": null,
                "full_number": "98991111111",
                "udf_date_3": null,
                "number": "991111111",
                "udf_float_3": null,
                "udf_float_4": null,
                "id": "42AADBCB67FC4D129E2CF16DD309D4AC",
                "udf_string_6": null,
                "udf_float_1": null,
                "udf_string_7": null,
                "udf_float_2": null,
                "udf_string_8": null
            }
        ],
        "company_name": null,
        "name": "Andrie  Macri",
        "udf_string_6": null,
        "udf_string_7": null,
        "udf_string_8": null,
        "udf_string_9": null,
        "relation_set": [],
        "addresses_set": [
            {
                "country": {
                    "alternative_code": "CYP",
                    "three_character_code": "CYP",
                    "name": "CYPRUS",
                    "id": "181",
                    "two_character_code": "CY"
                },
                "apartment_number": null,
                "care_of": null,
                "is_primary": false,
                "municipality": null,
                "type": "BUSINESS",
                "udf_date_2": null,
                "udf_date_1": null,
                "udf_date_4": null,
                "street_name": "Elia Fanous",
                "udf_date_3": null,
                "udf_float_3": null,
                "udf_float_4": null,
                "udf_string_15": null,
                "po_box_postal_code": null,
                "udf_string_16": null,
                "udf_string_13": null,
                "udf_string_14": null,
                "udf_string_11": null,
                "udf_string_12": null,
                "id": "7D5A38B194A740E78A9F6673552054E5",
                "udf_string_10": null,
                "udf_float_1": null,
                "floor": null,
                "udf_float_2": null,
                "udf_string_2": null,
                "area": null,
                "udf_string_3": null,
                "udf_string_4": null,
                "udf_string_5": null,
                "udf_string_1": null,
                "po_box": null,
                "town_city": null,
                "district": null,
                "street_number": "123",
                "postal_code": "1019",
                "udf_string_6": null,
                "udf_string_7": null,
                "udf_string_8": null,
                "udf_string_9": null
            }
        ],
        "owned_by_group": {
            "alternative_code": "MG",
            "name": "Main Group",
            "description": "Main Group ",
            "id": "1"
        },
        "udf_date_6": null,
        "udf_date_5": null,
        "udf_date_8": null,
        "udf_date_7": null,
        "title": null,
        "udf_date_2": null,
        "udf_date_1": null,
        "udf_date_4": null,
        "udf_date_3": null,
        "emails_set": [
            {
                "udf_string_2": null,
                "udf_string_3": null,
                "udf_string_4": null,
                "notes": null,
                "udf_string_5": null,
                "is_primary": false,
                "udf_string_1": null,
                "type": "BUSINESS",
                "udf_date_2": null,
                "udf_date_1": null,
                "udf_date_4": null,
                "udf_date_3": null,
                "udf_float_3": null,
                "udf_float_4": null,
                "id": "1CF82899CD274E1F97F73E0CA68B27D5",
                "udf_string_6": null,
                "udf_float_1": null,
                "udf_string_7": null,
                "udf_float_2": null,
                "email": "p_Xenopoulou@crm.com",
                "udf_string_8": null
            }
        ],
        "udf_float_5": null,
        "udf_float_6": null,
        "udf_float_3": null,
        "udf_float_4": null,
        "company_profile": {
            "tax_reference_number": null,
            "registered_in_country": null,
            "number_of_employees": null,
            "annual_turnover": null,
            "profile_year": null,
            "registration_number": null,
            "vat_registration_number": null,
            "industry_sector": null,
            "industry": null,
            "established_date": null,
            "vat_registered_by": null,
            "vat_registration_date": null
        },
        "udf_string_15": null,
        "udf_string_16": null,
        "udf_string_13": null,
        "udf_float_7": null,
        "udf_string_14": null,
        "udf_float_8": null,
        "udf_string_11": null,
        "udf_string_12": null,
        "udf_string_10": null,
        "udf_float_1": null,
        "first_name": "Andrie",
        "udf_float_2": null,
        "preferred_language": "ENG",
        "last_name": "Macri",
        "middle_name": null,
        "authorization_settings": {
            "direct_marketing_setting_updated_by_user": null,
            "affiliate_marketing_setting_updated_by_user": null,
            "affiliate_marketing_setting_updated_date": null,
            "send_affiliate_marketing_material": false,
            "send_direct_marketing_material": false,
            "direct_marketing_setting_updated_date": null
        },
        "category": null,
        "kyc_profile": {
            "kyc_profile_state": "REFUTE",
            "kyc_profile_name": "Normal",
            "kyc_profile_refute_reason": "12121212",
            "kyc_profile_expiration_date": null
        },
        "demographics": {
            "id_number": "12121212",
            "gender": null,
            "country_of_residence": {
                "alternative_code": "IRN",
                "three_character_code": null,
                "name": "IRAN (ISLAMIC REPUBLIC OF)",
                "id": "231",
                "two_character_code": null
            },
            "date_of_birth": {
                "month": null,
                "year": null,
                "day": null
            },
            "industry_sector": null,
            "industry": null,
            "name_day": {
                "month": null,
                "day": null
            },
            "passport_number_expiration_date": null,
            "id_number_expiration_date": null,
            "passport_number": "121212",
            "social_security_number": null,
            "id_issued_by_country": null,
            "passport_issued_by_country": null
        }
    },
    "status": {
        "code": "OK",
        "description": "",
        "message": ""
    }
}