GET installed_items/get_entitlements

Available from CRM.COM R14.2.0

This method returns information related with Installed Item's entitlements (either registered or un-registered) per subscription related to the Accounts Receivable provided.

Resource URL

Parameters

Name

Type

Description

token

String

The token retrieved from the login method

accounts_receivable_identifier

(mandatory)

Accounts receivable identifier

The accounts receivable of a Customer for whom the entitlements will be retrieved. The allowed accounts receivable identifier fields are the following:

Name

Type

Description

id

(semi-optional)

String

The ID of the accounts receivable

number

(semi-optional)

String

The number of the accounts receivable

name

(semi-optional)

String

The name of the accounts receivable

installed_item_identifier

(semi-optional)

Installed Item identifier

The installed item for which the entitlements will be retrieved. The allowed installed item identifier fields are the following:

Name

Type

Description

id

(semi-optional)

String

The ID of the installed item

serial_number

(semi-optional)

String

The serial number of the installed item

alternative_code

(semi-optional)

String

The alternative code of a installed item

The entitlements will be retrieved based on the subscription that already has registered the specific installed item.

product_identifier

(semi-optional)

Products Identifier

The product for which the entitlements will be retrieved. The allowed product identifier fields are the following:

Name

Type

Description

id

(semi-optional)

String

The ID of the product

code

(semi-optional)

String

The code of the product

alternative_code

(semi-optional)

String

The alternative code of the product

The entitlements will be retrieved based on the subscription types that have the specific product as an allowed un-registered physical good and subscriptions exist owned by the specified accounts receivable, with the same type.

provisioning_provider_identifier

(optional)

Provisioning Provider Identifier

The provisioning provider for which the entitlements of the specified product will be retrieved. The allowed provisioning provider identifier fields are the following:

Name

Type

Description

id

(semi-optional)

String

The ID of the provisioning provider

name

(semi-optional)

String

The name of the provisioning provider

alternative_code

(semi-optional)

String

The alternative code of the provisioning provider

number_of_results

(optional)

Number

The number of results that can be retrieved through each call

offset

(optional)

Number

Defines the number of entities that should be skipped from the results. If it is set to 0 then none results should be skipped, otherwise the results will begin from the provided offset number

fields_set

(optional)

List of Strings, comma separated

A list of fields that should be included in the results. If not specified then all the available fields will be returned

Restrictions

It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified

Response Data

Name	Type	Description
maximum_concurrent_usage	Number	The maximum concurrent usage of installed items allowed by the related subscription's type
subscription	Subscription object	The subscription of the item's related entitlements
subscription_termed_service_distribution_set	Set of Subscription Termed Service Distribution Object	The subscription termed service distribution information provisioned by the specified provider through the specified Subscription

Referred Objects Response Data

subscription object response data

Name	Type	Description
id	String	The ID of the retrieved subscription
number	String	The number of the retrieved subscription
life_cycle_state	String	The life cycle state of the subscription. One of the following values is returned DRAFT, EFFECTIVE, NOT_EFFECTIVE, SHORT_TERM_EFFECTIVE, SHORT_TERM_NOT_EFFECTIVE, IN_RESTING, CANCELLED, REGRETTED, REPLACED, PENDING_VERIFICATION REPLACED life cycle state available from CRM.COM R14.0.0, deprecated in CRM.COM R17.0.0 PENDING_VERIFICATION life cycle state available from CRM.COM R15.0.0
first_activated_date	Date	The date that the subscription became effective for the first time (i.e. the date that the first effective period of that subscription started) Available from CRM.COM R9.0.0
rating_state	String	The rating state of the retrieved subscription that can be PENDING or COMPLETED Available from CRM.COM R9.0.0
accounts_receivable	Accounts receivable object	The accounts receivable owning the subscriptions
type	Subscription type object	The type of the retrieved subscription

Referred Objects Response Data

accounts_receivable object response data

Name	Type	Description
id	String	The ID of the retrieved accounts receivable
number	String	The number of the retrieved accounts receivable
name	String	The name of the retrieved accounts receivable
life_cycle_state	String	The life cycle state of the accounts receivable. One of the following values is returned: ACTIVE, SUSPENDED, TERMINATED
account_owner	Contact information object	The contact information owning the accounts receivable

Referred Objects Response Data

contact_information object response data

Name	Type	Description
id	String	The ID of the retrieved contact information
type	String	The type of the retrieved contact information which can be PERSON or COMPANY
life_cycle_state	String	The lifecycle state of the retrieved contact information which can be MARKETING or FINANCIAL
name	String	The full name of the retrieved contact information
first_name	String	The first name of the retrieved contact information
middle_name	String	The middle name of the retrieved contact information
last_name	String	The last name of the retrieved contact information
title	String	The title of the retrieved contact information
company_name	Sting	The company name of the retrieved contact information
demographics	Demographics Object	The demographics information of the retrieved contact information
company_profile	Company profile object	The company profile of the retrieve contact information

Referred Objects Response Data

demographics object response data

Name	Type	Description
gender	String	The gender of the retrieved contact information which can be MALE or FEMALE
id_number	String	The ID number of the retrieved contact information
id_number_expiration_date	Date	The ID number's expiration date of the retrieved contact information Available from CRM.COM R14.0.0
passport_number	String	The passport number of the retrieved contact information
passport_number_expiration_date	Date	The passport's expiration date of the retrieved contact information Available from CRM.COM R14.0.0
social_security_number	String	The social security number of the retrieved contact information
date_of_birth	Date of Birth Object	The date of birth of the retrieved contact information
name_day	Name Day Object	The name day of the retrieved contact information
country_of_residence	Country Object	The country of residence of the retrieved contact information
id_issued_by_country	Country Object	The ID issued country of retrieved contact information
passport_issued_by_country	Country Object	The passport issued country of retrieved contact information
industry	Industry Object	The industry of retrieved contact information
industry_sector	Industry sector Object	The sector of retrieved contact information

Referred Objects Response Data

date_of_birth object response data

Name	Type	Description
day	Integer	The day of the retrieved date of birth
month	Integer	The month of the retrieved date of birth
year	Integer	The year of the retrieved date of birth

name_day object response data

Name	Type	Description
day	Integer	The day of the retrieved name day
month	Integer	The month of the retrieved name day

country object response data

Name	Type	Description
id	String	The id of the retrieved country
name	String	The name of the retrieved country
alternative_code	String	The alternative code of the retrieved country
dialing_code	String	The dialing code of the retrieved country Available from CRM.COM R15.1.0
two_character_code	String	The two character code of the retrieved country
three_character_code	String	The three character code of the retrieved country
country_flag	Image Object	The flag of the retrieved country Available from CRM.COM R15.1.0

Referred Objects Response Data

country_flag object response data

Name	Type	Description
id	String	The ID of the retrieved country flag
file	File Object	The information of the attached file

Referred Objects Response Data

file object response data

Name	Type	Description
file_name	String	The name of the file
file_content_url	String	The url that can be used to access the actual content of the file
file_mime_type	String	The mime type of the attached file

industry object response data

Name	Type	Description
id	String	The id of the retrieved industry
name	String	The name of the retrieved industry
code	String	The code of the retrieved industry

industry sector object response data

Name	Type	Description
id	String	The id of the retrieved industry sector
name	String	The name of the retrieved industry sector
alternative_code	String	The alternative code of the retrieved industry sector

company profile object response data

Name	Type	Description
profile_year	Number	The profile year of the retrieved contact information
annual_turnover	Number	The annual turnover of the retrieved contact information
established_date	Date	The established date of the retrieved contact information
number_of_employees	Number	The number of employees of the retrieved contact information
registration_number	String	The registration number of the retrieved contact information
vat_registration_number	String	The vat registration number of the retrieved contact information
vat_registered_by	String	The vat registration by of the retrieved contact information
vat_registration_date	Date	The vat registration date of the retrieved contact information
tax_reference_number	String	The tax referenece number of the retrieved contact information
registered_in_country	Country Object	The country of residence of the retrieved contact information
industry	Industry Object	The industry of retrieved contact information
industry_sector	Industry sector Object	The sector of retrieved contact information

Referred Objects Response Data

country object response data

Name	Type	Description
id	String	The id of the retrieved country
name	String	The name of the retrieved country
alternative_code	String	The alternative code of the retrieved country
dialing_code	String	The dialing code of the retrieved country Available from CRM.COM R15.1.0
two_character_code	String	The two character code of the retrieved country
three_character_code	String	The three character code of the retrieved country
country_flag	Image Object	The flag of the retrieved country Available from CRM.COM R15.1.0

Referred Objects Response Data

country_flag object response data

Name	Type	Description
id	String	The ID of the retrieved country flag
file	File Object	The information of the attached file

Referred Objects Response Data

file object response data

Name	Type	Description
file_name	String	The name of the file
file_content_url	String	The url that can be used to access the actual content of the file
file_mime_type	String	The mime type of the attached file

industry object response data

Name	Type	Description
id	String	The id of the retrieved industry
name	String	The name of the retrieved industry
code	String	The code of the retrieved industry

industry sector object response data

Name	Type	Description
id	String	The id of the retrieved industry sector
name	String	The name of the retrieved industry sector
alternative_code	String	The alternative code of the retrieved industry sector

subscription type object response data

Name	Type	Description
id	String	The ID of the retrieved subscription type
name	String	The name of the retrieved subscription type
alternative_code	String	The alternative code of the retrieved subscription type
description	String	A description of the retrieved subscription type
classification	String	The classification of the retrieved subscription type, Flexible or Package Available from CRM.COM R14.0.0 Deprecated from CRM.COM R17.0.0

termed_subscription_service_distribution object response data

Name	Type	Description
id	String	The ID of the retrieved termed subscription service
provisioning_distributor_labels	String	The label of the provisioning distributor for that specific subscription Available from CRM.COM R13.0.0 Deprecated from CRM.COM R15.0.0
subscription_service	Termed subscription service object	The termed subscription service
provisioning_distributor	Provisioning distributor object	The provisioning distributor Deprecated from CRM.COM R15.0.0
subscription_installed_items_set	Subscription Installed Items Set	A set of subscription installed items delivering the retrieved subscription service Available from CRM.COM R15.0.0
provisioning_providers_set	Provisioning Providers Set	A set of provisioning providers through which the retrieved subscription service will be delivered to the subscriber Available from CRM.COM R15.0.0

Referred Objects Response Data

termed_subscription_service object response data

Name	Type	Description
id	String	The ID of the retrieved termed subscription service
life_cycle_state	String	The life cycle state of the termed subscription service. One of the following values is returned: DRAFT, EFFECTIVE, NOT_EFFECTIVE, IN_RESTING, SHORT_TERM_EFFECTIVE, SHORT_TERM_NOT_EFFECTIVE, CANCELLED, REGRETTED, SWAPPED, REMOVED, REPLACED REPLACED life cycle state available from CRM.COM R14.0.0, deprecated in CRM.COM R18.0.0
mandatory	Boolean	Defines whether the retrieved termed service was added on the subscription as a mandatory or an additional one. Available from CRM.COM R15.0.0
first_activated_date	Date	The date that the subscription service became effective for the first time (i.e. the date that the first effective period of that subscription service started) Available from CRM.COM R9.0.0
rating_state	String	The rating state of the retrieved subscription service that can be PENDING or COMPLETED Available from CRM.COM R9.0.0
rated_up_to	Date	The date up until which the termed service was rated. Available from CRM.COM R9.0.0
free	Boolean	Indicates whether the retrieved service is classified as Free or a Paid one. If true then the service is a free service Available from CRM.COM R14.2.0
trial_end_date	Date	Defines the end of the service's trial period, if any Available from CRM.COM R14.17.0
udf_string_1	String	User Defined Field of type String Available from CRM.COM R14.3.0
udf_string_2	String	User Defined Field of type String Available from CRM.COM R14.3.0
udf_string_3	String	User Defined Field of type String Available from CRM.COM R14.3.0
udf_string_4	String	User Defined Field of type String Available from CRM.COM R14.3.0
udf_string_5	String	User Defined Field of type String Available from CRM.COM R14.3.0
udf_string_6	String	User Defined Field of type String Available from CRM.COM R14.3.0
udf_string_7	String	User Defined Field of type String Available from CRM.COM R14.3.0
udf_string_8	String	User Defined Field of type String Available from CRM.COM R14.3.0
udf_float_1	Float	User Defined Field of type Float Available from CRM.COM R14.3.0
udf_float_2	Float	User Defined Field of type Float Available from CRM.COM R14.3.0
udf_float_3	Float	User Defined Field of type Float Available from CRM.COM R14.3.0
udf_float_4	Float	User Defined Field of type Float Available from CRM.COM R14.3.0
udf_date_1	Date	User Defined Field of type Date Available from CRM.COM R14.3.0
udf_date_2	Date	User Defined Field of type Date Available from CRM.COM R14.3.0
udf_date_3	Date	User Defined Field of type Date Available from CRM.COM R14.3.0
udf_date_4	Date	User Defined Field of type Date Available from CRM.COM R14.3.0
period_billed_in_advance	Period Billed in Advance Object	Defines the period that the specified service will be billed in advance. Applicable only for prepaid pre-rated services Available from CRM.COM R14.0.0
product	Product object	The product classified as termed service which is related with the retrieved termed subscription service
service_bundle	Subscription Service Bundle Object	The subscription service bundle that contains the specified product as a product bundle. This information is available only if the specified product was added as part of a flexible product bundle.

Referred Objects Response Data

period billed in advance object response data

Name	Type	Description
period_billed_in_advance	Integer	Defines the period for which the the service will be pre-rated. Applicable only for prepaid services of PRERATE billing type
period_billed_in_advance_uot	String	The unit of time that measures the specified period billed in advance for the service. The supported values are DAYS, WEEKS or MONTHS. Applicable only for prepaid services of PRERATE billing type

product object response data

Name	Type	Description
Id	String	The ID of the product
code	String	The code of product
alternative_code	String	The alternative code of product
description	String	The description of product
priority_level	Integer	The priority level of the product Available from CRM.COM R12.3.0
global_rate	Global Rate Object	The global rate of the retrieved product Available from CRM.COM R15.0.0
product_type	Product type object	The type of the product

Referred Objects Response Data

product_type object data response

Name	Type	Description
Id	String	The ID of the retrieved product type
name	String	The Name of the retrieved product type
alternative_code	String	The Alternative Code of the retrieved product type
description	String	The Description of the retrieved product type
classification	String	The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS
service_type	String	The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE
physical_good_type	String	The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE
composition_method	String	The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE
used_for_provisioning	Boolean	The flag shows if the retrieved product type is used for provisioning
udr_type	Usage Detail Record Type	The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE
meter_reading_type	Meter Reading Type	The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0

Referred Objects Response Data

usage_detail_record_type object data response

Name	Type	Description
Id	String	The ID of the retrieved usage detail record type
name	String	The Name of the retrieved usage detail record type
alternative_code	String	The Alternative Code of the retrieved usage detail record type
description	String	The Description of the retrieved usage detail record type
unit_of_measurement	String	The Unit of measurement of the retrieved usage detail record type

Referred Objects Response Data

unit_of_measurement object response data

Name	Type	Description
id	String	The identifier of the Unit of measurement
name	String	The name of the Unit of measurement
description	String	The description of the Unit of measurement
alternative_code	String	The alternative code of the Unit of measurement

meter_reading_type object data response

Name	Type	Description
Id	String	The ID of the retrieved meter reading type
name	String	The Name of the retrieved meter reading type
alternative_code	String	The Alternative Code of the retrieved meter reading type
classification	String	The Classification of the retrieved meter reading type
description	String	The Description of the retrieved meter reading type
unit_of_measurement	String	The Unit of measurement of the retrieved meter reading type

Referred Objects Response Data

unit_of_measurement object response data

Name	Type	Description
id	String	The identifier of the Unit of measurement
name	String	The name of the Unit of measurement
description	String	The description of the Unit of measurement
alternative_code	String	The alternative code of the Unit of measurement

global rate object response data

Name	Type	Description
id	String	The ID of the retrieved rate
rate_model	String	The price plan rate model which can be one of the following: QUANTITYBASED QUANTITYANDPERIODBASED BILLABLEPERIODBASED DURATIONBASED FLATFEEBASED USAGEBASED From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED
global_base_amount	Number	The base price of the product in the Global Price Plan
base_rate_applied_per	String	The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between Period Period_Item
uot	String	The 'UOT' applicable for the rate Seconds Minute Hour Day Week Month Year Available for one-time services
time_period	Time Period Object	The period and unit of time for which the base amount is applicable for. This is available only on termed services rates.
uom	String	The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification

Referred Objects Response Data

period object response data

Name

Type

Description

time_period_value

Number

The time period value

time_period_uot

String

The time period unit of time. The supported values are the following:

MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS

termed_subscription_service_bundle object response data

Name	Type	Description
id	String	The ID of the retrieved termed subscription service
life_cycle_state	String	The life cycle state of the termed subscription service. One of the following values is returned: DRAFT, EFFECTIVE, NOT_EFFECTIVE, SHIRT_TERM_EFFECTIVE, SHORT_TERM_NOT_EFFECTIVE, IN_RESTING, CANCELLED, REGRETTED, SWAPPED, REMOVED, REPLACED REPLACED available from CRM.COM R14.0.0, deprecated in CRM.COM R18.0.0
first_activated_date	Date	The date that the subscription service became effective for the first time (i.e. the date that the first effective period of that subscription service started) Available from CRM.COM R9.0.0
rating_state	String	The rating state of the retrieved subscription service that can be PENDING or COMPLETED Available from CRM.COM R9.0.0
rated_up_to	Date	The date up until which the termed service was rated. Available from CRM.COM R9.0.0
product	Product object	The product classified as termed service which is related with the retrieved termed subscription service

Referred Objects Response Data

product object response data

Name	Type	Description
Id	String	The ID of the product
code	String	The code of product
alternative_code	String	The alternative code of product
description	String	The description of product
priority_level	Integer	The priority level of the product Available from CRM.COM R12.3.0
global_rate	Global Rate Object	The global rate of the retrieved product Available from CRM.COM R15.0.0
product_type	Product type object	The type of the product

Referred Objects Response Data

product_type object data response

Name	Type	Description
Id	String	The ID of the retrieved product type
name	String	The Name of the retrieved product type
alternative_code	String	The Alternative Code of the retrieved product type
description	String	The Description of the retrieved product type
classification	String	The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS
service_type	String	The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE
physical_good_type	String	The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE
composition_method	String	The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE
used_for_provisioning	Boolean	The flag shows if the retrieved product type is used for provisioning
udr_type	Usage Detail Record Type	The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE
meter_reading_type	Meter Reading Type	The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0

Referred Objects Response Data

usage_detail_record_type object data response

Name	Type	Description
Id	String	The ID of the retrieved usage detail record type
name	String	The Name of the retrieved usage detail record type
alternative_code	String	The Alternative Code of the retrieved usage detail record type
description	String	The Description of the retrieved usage detail record type
unit_of_measurement	String	The Unit of measurement of the retrieved usage detail record type

Referred Objects Response Data

unit_of_measurement object response data

Name	Type	Description
id	String	The identifier of the Unit of measurement
name	String	The name of the Unit of measurement
description	String	The description of the Unit of measurement
alternative_code	String	The alternative code of the Unit of measurement

meter_reading_type object data response

Name	Type	Description
Id	String	The ID of the retrieved meter reading type
name	String	The Name of the retrieved meter reading type
alternative_code	String	The Alternative Code of the retrieved meter reading type
classification	String	The Classification of the retrieved meter reading type
description	String	The Description of the retrieved meter reading type
unit_of_measurement	String	The Unit of measurement of the retrieved meter reading type

Referred Objects Response Data

unit_of_measurement object response data

Name	Type	Description
id	String	The identifier of the Unit of measurement
name	String	The name of the Unit of measurement
description	String	The description of the Unit of measurement
alternative_code	String	The alternative code of the Unit of measurement

global rate object response data

Name	Type	Description
id	String	The ID of the retrieved rate
rate_model	String	The price plan rate model which can be one of the following: QUANTITYBASED QUANTITYANDPERIODBASED BILLABLEPERIODBASED DURATIONBASED FLATFEEBASED USAGEBASED From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED
global_base_amount	Number	The base price of the product in the Global Price Plan
base_rate_applied_per	String	The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between Period Period_Item
uot	String	The 'UOT' applicable for the rate Seconds Minute Hour Day Week Month Year Available for one-time services
time_period	Time Period Object	The period and unit of time for which the base amount is applicable for. This is available only on termed services rates.
uom	String	The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification

Referred Objects Response Data

period object response data

Name

Type

Description

time_period_value

Number

The time period value

time_period_uot

String

The time period unit of time. The supported values are the following:

MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS

provisioning_distributor object response data

Name	Type	Description
id	String	The id of the retrieved provisioning distributor
name	String	The name of the retrieved provisioning distributor
alternative_code	String	The alternative code of the retrieved provisioning distributor

subscription_installed_item object response data

Name	Type	Description
id	String	The ID of the retrieved subscription installed item
ownership_status	String	The ownership status of the retrieved subscription installed item. The ownership status defines if the installed item is owned by the company or the customer, based on the business transactions that were applied on the installed item. This Information is calculated dynamically. The supported values are the following: SOLD_TO_CUSTOMER_NOT_INVOICED, SOLD_TO_CUSTOMER_INVOICED, RENTED_TO_CUSTOMER, IN_INTERNAL_WAREHOUSE, IN_EXTERNAL_WAREHOUSE, NOT_IN_WAREHOUSE, BROUGHT_BY_CUSTOMER Available from CRM.COM R10.0.0. Prior to that release the supported values were the following: SOLD_TO_CUSTOMER, RENTED_TO_CUSTOMER From CRM.COM R14.0.0, BROUGHT_BY_CUSTOMER is supported From CRM.COM R15.0.0 the available ownership statuses are: RENTED_TO_CUSTOMER SOLD_TO_CUSTOMER_THROUGH_COMPANY SOLD_TO_CUSTOMER_THROUGH_PARTNER OWNED_BY_CUSTOMER
enabled	Boolean	Indicates whether the subscription installed item is enabled in a provisioning provider Available from CRM.COM R15.0.0
udf_string_1	String	User Defined Field of type String Available from CRM.COM R14.3.0
udf_string_2	String	User Defined Field of type String Available from CRM.COM R14.3.0
udf_string_3	String	User Defined Field of type String Available from CRM.COM R14.3.0
udf_string_4	String	User Defined Field of type String Available from CRM.COM R14.3.0
udf_string_5	String	User Defined Field of type String Available from CRM.COM R14.3.0
udf_string_6	String	User Defined Field of type String Available from CRM.COM R14.3.0
udf_string_7	String	User Defined Field of type String Available from CRM.COM R14.3.0
udf_string_8	String	User Defined Field of type String Available from CRM.COM R14.3.0
udf_float_1	Float	User Defined Field of type Float Available from CRM.COM R14.3.0
udf_float_2	Float	User Defined Field of type Float Available from CRM.COM R14.3.0
udf_float_3	Float	User Defined Field of type Float Available from CRM.COM R14.3.0
udf_float_4	Float	User Defined Field of type Float Available from CRM.COM R14.3.0
udf_date_1	Date	User Defined Field of type Date Available from CRM.COM R14.3.0
udf_date_2	Date	User Defined Field of type Date Available from CRM.COM R14.3.0
udf_date_3	Date	User Defined Field of type Date Available from CRM.COM R14.3.0
udf_date_4	Date	User Defined Field of type Date Available from CRM.COM R14.3.0
installed_item	Installed item object	The installed item related with the retrieved subscription installed item
installed_item_bundle	Subscription Installed item bundle object	The subscription installed item bundle that contains the specified installed item as a product bundle. This information is available only if the specified installed item was added as part of a fixed product bundle.

Referred Objects Response Data

installed item object response data

Name	Type	Description
id	String	The ID of the retrieved installed item
serial_number	String	The serial number of the retrieved installed item
alternative_code	String	The alternative code of the retrieved installed item
state	String	The state of the retrieved installed item, which can be EFFECTIVE or NOT_EFFECTIVE
state_classification	State Classification object	The state classification of the retrieved installed item, which defines the reason why the installed item was set as Not Effective Applicable only if the Installed Item was set as Not Effective through automation process Available from CRM.COM R14.0.0
product	Product object	The product of the retrieved installed item

Referred Objects Response Data

product object response data

Name	Type	Description
Id	String	The ID of the product
code	String	The code of product
alternative_code	String	The alternative code of product
description	String	The description of product
priority_level	Integer	The priority level of the product Available from CRM.COM R12.3.0
global_rate	Global Rate Object	The global rate of the retrieved product Available from CRM.COM R15.0.0
product_type	Product type object	The type of the product

Referred Objects Response Data

product_type object data response

Name	Type	Description
Id	String	The ID of the retrieved product type
name	String	The Name of the retrieved product type
alternative_code	String	The Alternative Code of the retrieved product type
description	String	The Description of the retrieved product type
classification	String	The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS
service_type	String	The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE
physical_good_type	String	The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE
composition_method	String	The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE
used_for_provisioning	Boolean	The flag shows if the retrieved product type is used for provisioning
udr_type	Usage Detail Record Type	The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE
meter_reading_type	Meter Reading Type	The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0

Referred Objects Response Data

usage_detail_record_type object data response

Name	Type	Description
Id	String	The ID of the retrieved usage detail record type
name	String	The Name of the retrieved usage detail record type
alternative_code	String	The Alternative Code of the retrieved usage detail record type
description	String	The Description of the retrieved usage detail record type
unit_of_measurement	String	The Unit of measurement of the retrieved usage detail record type

Referred Objects Response Data

unit_of_measurement object response data

Name	Type	Description
id	String	The identifier of the Unit of measurement
name	String	The name of the Unit of measurement
description	String	The description of the Unit of measurement
alternative_code	String	The alternative code of the Unit of measurement

meter_reading_type object data response

Name	Type	Description
Id	String	The ID of the retrieved meter reading type
name	String	The Name of the retrieved meter reading type
alternative_code	String	The Alternative Code of the retrieved meter reading type
classification	String	The Classification of the retrieved meter reading type
description	String	The Description of the retrieved meter reading type
unit_of_measurement	String	The Unit of measurement of the retrieved meter reading type

Referred Objects Response Data

unit_of_measurement object response data

Name	Type	Description
id	String	The identifier of the Unit of measurement
name	String	The name of the Unit of measurement
description	String	The description of the Unit of measurement
alternative_code	String	The alternative code of the Unit of measurement

global rate object response data

Name	Type	Description
id	String	The ID of the retrieved rate
rate_model	String	The price plan rate model which can be one of the following: QUANTITYBASED QUANTITYANDPERIODBASED BILLABLEPERIODBASED DURATIONBASED FLATFEEBASED USAGEBASED From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED
global_base_amount	Number	The base price of the product in the Global Price Plan
base_rate_applied_per	String	The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between Period Period_Item
uot	String	The 'UOT' applicable for the rate Seconds Minute Hour Day Week Month Year Available for one-time services
time_period	Time Period Object	The period and unit of time for which the base amount is applicable for. This is available only on termed services rates.
uom	String	The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification

Referred Objects Response Data

period object response data

Name

Type

Description

time_period_value

Number

The time period value

time_period_uot

String

The time period unit of time. The supported values are the following:

MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS

state classification object response data

Name	Type	Description
name	String	The name of the installed item's state classification
alternative_code	String	The alternative code of the installed item's state classification
description	String	The description of the installed item's state classification

subscription_installed_item_bundle object response data

Name

Type

Description

id

String

The ID of the retrieved subscription installed item

ownership_status

String

The ownership status of the retrieved subscription installed item. The ownership status defines if the installed item is owned by the company or the customer, based on the business transactions that were applied on the installed item. This Information is calculated dynamically. The supported values are the following:

SOLD_TO_CUSTOMER_NOT_INVOICED, SOLD_TO_CUSTOMER_INVOICED, RENTED_TO_CUSTOMER, IN_INTERNAL_WAREHOUSE, IN_EXTERNAL_WAREHOUSE, NOT_IN_WAREHOUSE

Available from CRM.COM R10.0.0. Prior to that release the supported values were the following:

SOLD_TO_CUSTOMER, RENTED_TO_CUSTOMER

installed_item

Installed item object

The installed item related with the retrieved subscription installed item

Referred Objects Response Data

installed item object response data

Name	Type	Description
id	String	The ID of the retrieved installed item
serial_number	String	The serial number of the retrieved installed item
alternative_code	String	The alternative code of the retrieved installed item
state	String	The state of the retrieved installed item, which can be EFFECTIVE or NOT_EFFECTIVE
state_classification	State Classification object	The state classification of the retrieved installed item, which defines the reason why the installed item was set as Not Effective Applicable only if the Installed Item was set as Not Effective through automation process Available from CRM.COM R14.0.0
product	Product object	The product of the retrieved installed item

Referred Objects Response Data

product object response data

Name	Type	Description
Id	String	The ID of the product
code	String	The code of product
alternative_code	String	The alternative code of product
description	String	The description of product
priority_level	Integer	The priority level of the product Available from CRM.COM R12.3.0
global_rate	Global Rate Object	The global rate of the retrieved product Available from CRM.COM R15.0.0
product_type	Product type object	The type of the product

Referred Objects Response Data

product_type object data response

Name	Type	Description
Id	String	The ID of the retrieved product type
name	String	The Name of the retrieved product type
alternative_code	String	The Alternative Code of the retrieved product type
description	String	The Description of the retrieved product type
classification	String	The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS
service_type	String	The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE
physical_good_type	String	The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE
composition_method	String	The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE
used_for_provisioning	Boolean	The flag shows if the retrieved product type is used for provisioning
udr_type	Usage Detail Record Type	The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE
meter_reading_type	Meter Reading Type	The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0

Referred Objects Response Data

usage_detail_record_type object data response

Name	Type	Description
Id	String	The ID of the retrieved usage detail record type
name	String	The Name of the retrieved usage detail record type
alternative_code	String	The Alternative Code of the retrieved usage detail record type
description	String	The Description of the retrieved usage detail record type
unit_of_measurement	String	The Unit of measurement of the retrieved usage detail record type

Referred Objects Response Data

unit_of_measurement object response data

Name	Type	Description
id	String	The identifier of the Unit of measurement
name	String	The name of the Unit of measurement
description	String	The description of the Unit of measurement
alternative_code	String	The alternative code of the Unit of measurement

meter_reading_type object data response

Name	Type	Description
Id	String	The ID of the retrieved meter reading type
name	String	The Name of the retrieved meter reading type
alternative_code	String	The Alternative Code of the retrieved meter reading type
classification	String	The Classification of the retrieved meter reading type
description	String	The Description of the retrieved meter reading type
unit_of_measurement	String	The Unit of measurement of the retrieved meter reading type

Referred Objects Response Data

unit_of_measurement object response data

Name	Type	Description
id	String	The identifier of the Unit of measurement
name	String	The name of the Unit of measurement
description	String	The description of the Unit of measurement
alternative_code	String	The alternative code of the Unit of measurement

global rate object response data

Name	Type	Description
id	String	The ID of the retrieved rate
rate_model	String	The price plan rate model which can be one of the following: QUANTITYBASED QUANTITYANDPERIODBASED BILLABLEPERIODBASED DURATIONBASED FLATFEEBASED USAGEBASED From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED
global_base_amount	Number	The base price of the product in the Global Price Plan
base_rate_applied_per	String	The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between Period Period_Item
uot	String	The 'UOT' applicable for the rate Seconds Minute Hour Day Week Month Year Available for one-time services
time_period	Time Period Object	The period and unit of time for which the base amount is applicable for. This is available only on termed services rates.
uom	String	The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification

Referred Objects Response Data

period object response data

Name

Type

Description

time_period_value

Number

The time period value

time_period_uot

String

The time period unit of time. The supported values are the following:

MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS

state classification object response data

Name	Type	Description
name	String	The name of the installed item's state classification
alternative_code	String	The alternative code of the installed item's state classification
description	String	The description of the installed item's state classification

provisioning_provider object response data

Name	Type	Description
id	String	The id of the retrieved provisioning provider
name	String	The name of the retrieved provisioning provider
alternative_code	String	The alternative code of the retrieved provisioning provider
description	String	The description of the retrieved provisioning providers
provisioning_protocol	String	The provisioning protocol used by the provisioning provider

Examples

Example 1

HTTP Method: GET

Request

Response

 {
    "data": {
        "subscription_termed_service_distribution_set": [
            {
                "subscription_service": {
                    "product": {
                        "code": "Movies 1",
                        "product_type": {
                            "meter_reading_type": null,
                            "service_type": "TERMED",
                            "used_for_provisioning": true,
                            "alternative_code": "AS",
                            "udr_type": null,
                            "composition_method": "FLAT",
                            "name": "Additional Services",
                            "description": "Additional Services Desc",
                            "id": "C8321F0BCA8A4051857BC35CEEE41555",
                            "classification": "SERVICES",
                            "physical_good_type": null
                        },
                        "alternative_code": "M1",
                        "description": "Movies 1",
                        "id": "571C10876AF840088372A94A14D0A02C",
                        "priority_level": null
                    },
                    "first_activated_date": "2016-11-02T15:06:02",
                    "rating_state": "PENDING",
                    "service_bundle": null,
                    "rated_up_to_date": null,
                    "id": "D163DA81D22E4F4B80E7DE2B649B23AB",
                    "life_cycle_state": null,
                    "free": false
                },
                "provisioning_distributor": {
                    "alternative_code": "AT",
                    "name": "AT",
                    "id": "050D15C5F0B24EF690EFE6F5E4E99C91"
                },
                "provisioning_distributor_labels": null,
                "id": "778E60BE457A4B82BA14F9629972FD64"
            },
            {
                "subscription_service": {
                    "product": {
                        "code": "Bronze",
                        "product_type": {
                            "meter_reading_type": null,
                            "service_type": "TERMED",
                            "used_for_provisioning": true,
                            "alternative_code": "Main Packages",
                            "udr_type": null,
                            "composition_method": "FLAT",
                            "name": "Main Packages",
                            "description": null,
                            "id": "E186E293AAAB49EE86A729540A4287FE",
                            "classification": "SERVICES",
                            "physical_good_type": null
                        },
                        "alternative_code": "B",
                        "description": "Bronze",
                        "id": "F50CC52934BD4F119B6E18E215A4FC55",
                        "priority_level": null
                    },
                    "first_activated_date": "2016-11-02T15:06:02",
                    "rating_state": "PENDING",
                    "service_bundle": null,
                    "rated_up_to_date": null,
                    "id": "A088A8C156EE4C65A6316107F545146F",
                    "life_cycle_state": null,
                    "free": false
                },
                "provisioning_distributor": {
                    "alternative_code": "AT",
                    "name": "AT",
                    "id": "050D15C5F0B24EF690EFE6F5E4E99C91"
                },
                "provisioning_distributor_labels": null,
                "id": "B26EC5A92DFE49F3B801C3D6BA811804"
            }
        ],
        "subscription": {
            "number": "S0000000319",
            "first_activated_date": "2016-11-02T15:06:02",
            "rating_state": "PENDING",
            "accounts_receivable": {
                "number": "ACR0000000508",
                "name": "Tucano",
                "id": "BE802751F79645B7A89A440AC49779D7",
                "life_cycle_state": "ACTIVE",
                "account_owner": {
                    "company_profile": null,
                    "company_name": null,
                    "name": null,
                    "last_name": "Provider",
                    "id": "F49CDC4143B943A2812B9A097F7C1F62",
                    "life_cycle_state": "FINANCIAL",
                    "middle_name": null,
                    "title": null,
                    "type": "PERSON",
                    "first_name": "Tucano",
                    "demographics": {
                        "id_number": "586933",
                        "gender": "MALE",
                        "country_of_residence": {
                            "alternative_code": "CYP",
                            "three_character_code": "CYP",
                            "name": "CYPRUS",
                            "id": "181",
                            "two_character_code": "CY"
                        },
                        "date_of_birth": {
                            "month": null,
                            "year": null,
                            "day": null
                        },
                        "industry_sector": null,
                        "industry": null,
                        "name_day": {
                            "month": null,
                            "day": null
                        },
                        "passport_number_expiration_date": null,
                        "id_number_expiration_date": null,
                        "passport_number": null,
                        "social_security_number": null,
                        "id_issued_by_country": null,
                        "passport_issued_by_country": null
                    }
                }
            },
            "id": "247D27C834B54A9990266A2580613078",
            "life_cycle_state": null,
            "type": {
                "alternative_code": "normalsub",
                "name": "Normal",
                "description": null,
                "id": "D1BAE6454A2248189EBCD7ADD3B4B65F",
                "classification": "FLEXIBLE"
            }
        },
        "maximum_concurrent_usage": 3
    },
    "status": {
        "code": "OK",
        "description": "",
        "message": ""
    }
}