Payment-linked Multi-Merchant Rewards

Payment-linked Multi-Merchant Rewards

Turn Every Transaction into a Reason to Come Back

Create high-impact loyalty programs across a network of merchants — without complicated integrations or manual tracking. CRM.COM’s Payment-linked Multi-Merchant Rewards solution allows you to reward customers automatically when they pay with a linked card or wallet, whether they shop online or in-store.

Designed for banks, FinTechs, wallet providers, and merchant alliances, this solution delivers real-time cashback and perks — right at the moment of purchase.


A Loyalty Program That Just Works

Forget outdated loyalty point models and clunky user journeys. With payment-linked rewards, your customers don’t need to scan loyalty cards, present printed offers, or do anything extra. They simply pay — and are rewarded instantly.

  • Link a card or eWallet once

  • Spend at participating merchants

  • Receive instant rewards with no extra steps

It’s frictionless, memorable, and built for today’s digital-first customers.


Built for Alliances, FinTechs & Merchant Networks

Whether you're a bank looking to drive bank card usage or a merchant group aiming to boost footfall, CRM.COM makes it easy to launch and manage rewards programs at scale.

  • Create branded reward programs across multiple merchants

  • Share costs or reward funding between participating partners or have it 100% merchant-funded


Powerful Rewards Engine Under the Hood

Define rules once and automate everything.

  • Reward by merchant, time, amount, or frequency

  • Apply cashback rewards straight into the eWallet

  • Track performance by merchant, customer, or campaign

  • Personalise incentives with dynamic segmentation

CRM.COM handles the logic, triggers, and tracking — in real time.


What Makes It Different?

  • Real-Time, Payment-Linked Rewards – No manual claiming, no codes

  • eWallet-based – Cashback is accumulated in PSD2 compliant EMI-grade eWallet

  • Real-Time Triggers – Incentives fire based on actual customer activity

  • Multi-Merchant Model – Reward across an entire ecosystem, not just one brand

  • Co-Funded Flexibility – Share reward funding between merchants

  • Branded Apps – Fully branded interface of no code apps

  • Business Insights – Transform data into actionable insights via embedded BI tools


Real-World Impact

  • A wallet provider boosted transactions by 35% after introducing cross-merchant cashback

  • A retail banking group launched a payment-linked loyalty club with over 200 merchants in under 3 months


Seamless Integration. No App Changes Needed.

This solution works silently in the background, with no customer training required. It plugs into your existing:

  • Card rails (Visa, Mastercard)

  • eWallet

  • POS (no POS changes required)


Let’s Make Loyalty Invisible — and Irresistible

CRM.COM helps you deliver modern, intelligent rewards that actually drive behaviour. Whether you’re scaling a new fintech app or upgrading a legacy bank offering, we make it simple to go live fast — and grow even faster.

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