Payment-linked Multi-Merchant Rewards
Turn Every Transaction into a Reason to Come Back
Create high-impact loyalty programs across a network of merchants — without complicated integrations or manual tracking. CRM.COM’s Payment-linked Multi-Merchant Rewards solution allows you to reward customers automatically when they pay with a linked card or wallet, whether they shop online or in-store.
Designed for banks, FinTechs, wallet providers, and merchant alliances, this solution delivers real-time cashback and perks — right at the moment of purchase.
A Loyalty Program That Just Works
Forget outdated loyalty point models and clunky user journeys. With payment-linked rewards, your customers don’t need to scan loyalty cards, present printed offers, or do anything extra. They simply pay — and are rewarded instantly.
Link a card or eWallet once
Spend at participating merchants
Receive instant rewards with no extra steps
It’s frictionless, memorable, and built for today’s digital-first customers.
Built for Alliances, FinTechs & Merchant Networks
Whether you're a bank looking to drive bank card usage or a merchant group aiming to boost footfall, CRM.COM makes it easy to launch and manage rewards programs at scale.
Create branded reward programs across multiple merchants
Share costs or reward funding between participating partners or have it 100% merchant-funded
Powerful Rewards Engine Under the Hood
Define rules once and automate everything.
Reward by merchant, time, amount, or frequency
Apply cashback rewards straight into the eWallet
Track performance by merchant, customer, or campaign
Personalise incentives with dynamic segmentation
CRM.COM handles the logic, triggers, and tracking — in real time.
What Makes It Different?
Real-Time, Payment-Linked Rewards – No manual claiming, no codes
eWallet-based – Cashback is accumulated in PSD2 compliant EMI-grade eWallet
Real-Time Triggers – Incentives fire based on actual customer activity
Multi-Merchant Model – Reward across an entire ecosystem, not just one brand
Co-Funded Flexibility – Share reward funding between merchants
Branded Apps – Fully branded interface of no code apps
Business Insights – Transform data into actionable insights via embedded BI tools
Real-World Impact
A wallet provider boosted transactions by 35% after introducing cross-merchant cashback
A retail banking group launched a payment-linked loyalty club with over 200 merchants in under 3 months
Seamless Integration. No App Changes Needed.
This solution works silently in the background, with no customer training required. It plugs into your existing:
Card rails (Visa, Mastercard)
eWallet
POS (no POS changes required)
Let’s Make Loyalty Invisible — and Irresistible
CRM.COM helps you deliver modern, intelligent rewards that actually drive behaviour. Whether you’re scaling a new fintech app or upgrading a legacy bank offering, we make it simple to go live fast — and grow even faster.