CRM.COM Platform - The four Products

Owned by Andros Papageorgiou
Last updated: Apr 17, 2024 by Georgia Kountouri
1 min read

This section details a list of CRM.COM platform business features represented by the Product's structure and related Components/Modules.

By reading this document, Integrators/Key users can better understand all the key concepts of the CRM.COM platform and how they can all be combined to develop the services offered.

 

Identity Management

Contacts, Customer Events, Apps & Portals, Communications, Service Requests, Analytics, Activities, Leads'

 

Commerce Wallet & Digital Promotion

Wallet, Passes, Accounts, Payment Methods, Rewards & Digital Offers.

 

Subscription & Commerce

Product Catalogue, Order Management, Subscriptions & Usage, Inventory.

 

Business Communities

Business Network & B2B, Security & Foundations, Settlement.