Explore the business features of CRM.COM across its four main applications. By reviewing the feature breakdown, integrators and key business users can gain a deeper understanding of CRM.COM’s core concepts and how they can be integrated to enhance service offerings.

Identity Management

Contacts, Customer Events, Apps & Portals, Communications, Service Requests, Analytics, Activities, Leads

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eWallets & Promotions

Wallet, Passes, Accounts, Payment Methods, Rewards & Digital Offers.

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Subscriptions & Commerce

Product Catalogue, Order Management, Subscriptions, Billing & Usage, Inventory

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Business Communities

Business Network & B2B, Security & Foundation, Settlement.

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