What does this section cover?
Billing Term Schemes for Subscriptions
Billing term schemes are used to control the creation or modification of billing terms by providing the allowed options for each input field and by setting the default values, and also to control billing engine processes by providing the billing rules and policies that should be applied during billing runs
Each Billing Term Scheme has a life cycle state which determines how the billing term scheme can be used. Each billing term scheme has an effective and expiration date, which are set automatically when the life cycle state is set to effective and terminated accordingly. Billing Term schemes can be modified or deleted only if there is no billing terms (effective or terminated) related with that billing term scheme.
If there is a need to modify a billing term scheme, then a specific action is applied which creates a new billing term scheme in life cycle state Effective related with the previous one, which is updated to status terminated and moved to billing term schemes history
Creating, Editing & Deleting Validations & Restrictions
Action | Validations | Restrictions | Additional Information |
---|---|---|---|
General | |||
Create | |||
Edit | |||
Delete |
Billing Term Schemes for Subscriptions attributes
Name | Description | Applicable billing term schemes |
---|---|---|
Billing term code* | The same code is used across all billing term scheme instances of the same billing term scheme | All |
Classification* | It determines the type of billable entity that will be allowed to use this billing term scheme. In this case the classification is set to Subscriptions | All |
Billing Type* | Defines the billing type that will be used by the billing engine in order to bill services and physical goods. The supported options are the following:
| All |
Name* | The name of the billing term scheme | All |
Description | A description of the billing term scheme | All |
Life cycle state | Determines the state of the billing term scheme. The following billing term schemes life cycle states are supported:
| All |
Effective & Expiration dates* | Each billing term scheme has an effective and expiration date, which are set automatically when the billing term scheme is created or being replaced by another billing term scheme. A version number is also kept on each billing term scheme that defines the version of each billing term scheme instance | All |
Billing method* | This section is used to:
| Normal |
Concurrent usage based pricing | Determines if concurrent usage based pricing is allowed to be specified in billing terms of this scheme | All |
Discount options* | Determines if the billing terms will use a fixed or flexible pricing. If fixed pricing is selected then ad hoc discounts cannot be applied on billable entities having billing terms of this scheme Note: For May 14 release only the fixed option should be allowed. | All |
Billable period start date* | The Billable Period Start Date used to determine how to automatically set the billable period start date on each new subscription service, which is the date that determines the start date of the billable period of each subscription service (it answers to the question “from which date should I start billing this service”). Subscription service billable period start date is by default set equal to the subscription service effective date, but it can be overridden by the rules specified in these definitions or by the subscription action which is adding the subscription service, if the billable period start date is explicitly defined there. The supported options are the following:
| All |
Billing effective date* | Billing Effective Date definition is used to determine how to automatically set the billing effective date on each new subscription service, which is the date that determines when a subscription service should start being billed. Subscription service billing effective date is by default set equal to the subscription service effective date, but it can be overridden by the rules specified in these definitions or by the subscription action which is adding the subscription service, if the billing effective date is explicitly defined there. The supported options are the following:
| All |
Extend binding end date causes | Determines the causes of extending the binding end date. Multiple options can be selected. The supported options are the following:
| Normal |
Extend allowed cancel date causes | Determines the causes of extending the allowed cancel date. Multiple options can be selected. The supported options are the following:
| Normal |
Extended tiered-rate, maturity-based price rates causes | Determines the causes that should automatically extend the price rate (extend an offering that is already applied to a subscription). Multiple options can be selected. The supported options are the following:
| Normal |
Allowed billing frequencies | Determines which of the billing frequencies should be allowed to be used and provides a different name if needed, by specifying the following:
The default behavior is to allow all the predefined billing frequencies, except the custom ones. The Billing frequency that will be selected as the billing term scheme’s default billing frequency, will also be kept at the billing term scheme’s header. | Normal |
Allowed binding periods | Determines which of the binding periods should be allowed to be used and provides a different name if needed, by specifying the following:
The default behavior is to allow all the predefined binding periods, except the custom ones. The Binding period that will be selected as the billing term scheme’s default binding period, will also be kept at the billing term scheme’s header. | Normal |
Supported services | Determines which services are supported by the billing term scheme. This means that the billing term scheme related to a subscription will define which services are available to exist on the subscription. If a billing term scheme does not include any services as supported ones, then this means that all services are allowed for this scheme. This section is also used in order to define the billing type per supported service in cases in which a services has a different billing type compared to the billing term scheme’s type, that is, override the billing term scheme’s billing type. The supported billing types are the following:
Only termed, usage and expense services are allowed to be added in that listCRMCOM-3101 -Ability to create, maintain and use Expense ServicesIN PROGRESS | All Post bill and Pre bill categorisation is applicable only on normal schemes |
Allowed price plans | Determines which price plans should be allowed to be used during the creation of billing terms having that billing term scheme. By default all price plan can be selected in the allowed price plans of a billing term scheme. If a billing term scheme does not include any price plan as allowed ones, then this means that all valid price plans are allowed for this scheme. | All |
Services extending binding | Determines the services that can extend the allowed cancellation date or the allowed cancellation date and binding end date whenever they are added on a billable entity. | Normal |
Defining your own Billing Term Schemes for Subscriptions tailored to your company's needs
- Navigate to CONFIGURATION > BILLING APPLICATION > BILLING > SET UP BILLING TERM SCHEMES
- Either search for an existing one or from the Top Menu click on NEW
MAIN INFORMATION
Provide information for the following fields
CODE: Provide name for the scheme
- NAME: Provide name for the scheme
- TYPE: Select Normal from the Drop down list
- CLASSIFICATION: Select Subscription from the Drop down List
- DESCRIPTION: Provide a description for the scheme
ALLOWED ATTRIBUTES
SERVICES
- Click on ADD to search and add the services that will be available for subscription created based on the specific scheme
Billing Type: Select between pre-Bill and Post Bill
Changing Billing Type for multiple services
•Add all the services
•Select all the services that will have the same billing type
• Click on SET BILLING TYPES to open the modal
•Select the Billing Type you would like to apply
BILLING FREQUENCIES
- Click on ADD to select the Billing Frequencies that will be available for subscription created based on the specific scheme
BINDING PERIODS
- Click on ADD to select the Binding Periods that will be available for subscription created based on the specific scheme
- PRICE PLANS
- Click on ADD to select from the drop down list the price plans that will be available for subscription created based on the specific scheme
- Click on ADD to select from the drop down list the price plans that will be available for subscription created based on the specific scheme
BILLING RULES
GENERIC
Billing Method: Select the billing method from the drop down list
Allowed Cycle Day: Provide the day up until which a subscription will be billed
If the Billing Method chosen is ANNIVERSARY then you can define ALLOWED CYCLE DAY RANGE, and the user will select the day when creating the subscriptionBillable Period Start Date: Select the billing method from the drop down list
Billing Effective Date: Select the billing method from the drop down list
Discount Option: Select the billing method from the drop down list.
Select Flexible Pricing if you would like to enable Additive Discounts applicationAllow Concurrent Usage: Check the box if you would like to enable concurrent usage
BINDING PERIOD EXTENSIONS
- Causes Extending Binding End Date: Check the box next to the process that you would like to extend the defined date
- Causes Extending Allowed Cancellation Date: Check the box next to the process that you would like to extend the defined date
- Causes Extending Tiered Rate, Maturity-Based Price Rates: Click on ADD and search for Product / Product Type, that when added it will force the End Dates to be extended
- Services Extending Binding: Click on ADD and search for Product / Product Type, that when added it will force the End Dates to be extended
- Extension Options: Select from the drop down list, whether Allowed Cancellation date and/or Binding End Date will be updated
LOG INFORMATION
Log information section keeps all the logging information related to the specific record
- Basic set of information available in all entities
- Created By User: The user that created the entity
- Created By Unit: The unit of the user that created the entity
- Updated By User: The user that last updated the entity
- Updated by Unit: The unit of the user that last updated the entity
- Date Created: The date the account was entity
- Date Updated: The date the account was last entity
- Basic set of information available in all entities
- From the Actions Menu click on SAVE
Amending Billing Term Schemes for Subscriptions
Billing Term Schemes cannot be updated in case there is at least one subscription/job that uses the specific Billing Term Scheme. If a Billing Term Scheme is required to change then a new Version of the scheme will be created. In this way:
- When Billing Term Scheme A Version 1 is amended and Version 2 is created
- Then
- Subscriptions that have been created with Billing Term Scheme A Version 1, will keep abiding by rules and restrictions on Billing Term Scheme A Version 1
- Subscriptions that have been created with Billing Term Scheme A Version 2, will abide by rules and restrictions on Billing Term Scheme A Version 2
Amend Billing Term Scheme
To amend a Billing Term Scheme follow the steps below
- Navigate to CONFIGURATION > BILLING APPLICATION > BILLING > SET UP BILLING TERM SCHEMES
- Search for an existing Billing Term Scheme
- Click on the number of the scheme to go to the Data Entry Page
- From the Actions Menu click on Actions > AMEND
- Make the required changes
- Note that the following fields cannot be amended
- Code
- Type
- Classification
System Processing
- New Billing Term Scheme
- Version number will increase by 1
- Effective Date will be set to the current date
- All the configuration will be carried over from previous version
- Previous Billing Term Scheme
- Expired On will be set to the current date
- Life Cycle Date will be updated to Terminated
Viewing Previous Versions
Accessing a definition with multiple versions, you will always see the latest version, while you have the option to View configuration and Runs of Previous versions by using th "VIEW PREVIOUS VERSIONS" link found in the Main Information tab
- Click on the VIEW PREVIOUS VERSIONS link
- Search from the modal for the version you would like to see
- Select the version
- The system will now show the configuration and the process runs of the version you have selected.
- To go back to the current version click on the CURRENT VERSION link under Main Information
Deleting Billing Term Schemes for Subscriptions
- Search for the entity that you would like to delete
Visit Using Summary Pages to find out how you can search using CRM.COM Summary Screens - Click on the link of the record you would like to delete, to be transferred to the Data Entry page
- From the actions menu click on "DELETE"
The entity will be deleted given that the validations are satisfied
Related Areas
-
Configuring Billing Term Subscription Definitions — Learn to configure Billing Term Subscription Business Definitions that will determine the overall behaviour of Billing Term Subscription
-
Configuring Billing Term Job Definitions — Learn to configure Billing Term Job Definition that will dictate rules regarding billing of Jobs
-
Configuring Normal Billing Term Schemes for Subscriptions — Learn to configure Normal Billing Term Schemes required to define Subscriptions Billing Rules
-
Configuring Billing Term Schemes for Jobs — Learn to configure Billing Term Schemes for Jobs
-
Understanding Normal Billing Run Execution Steps — Discover each step of the Normal Billing Run
-
Managing Normal Billing Runs — Learn to configure Normal Billing Runs that will be used to bill Normal Subscribers and Jobs
-
Understanding Normal Billing — Understand the usage of Normal Billing within CRM.COM
-
Configuring Normal Billing Run Definitions — Learn to configure Normal Billing Run Business Definitions that determine the overall behaviour of Normal Billing Runs
-
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