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R9 - Configuring User Authentication Settings

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What does this section cover?

What is User Authentication?

User authentication settings are used to define the password policy for accessing CRM.COM Software, i.e. the criteria that passwords must conform with. The password policy is taken into consideration whenever a new password for an existing or new user is set. If user authentication settings are not configured in the system, then only super users can access the system.

In addition use the settings to define how many failed login attempts a user can perform within a period of time before they result to a specific lockout time. During this lockout time, the user will not be able to login, even if the correct credentials are provided.

Creating, Editing & Deleting Validations & Restrictions

ActionValidationsRestrictions
General
  • Not Applicable
  •  If user authentication settings are not configured in the system, then only super users can access the system. all information is considered as mandatory.
  • Only 1 password policy can be set in the system
Create
  • All mandatory fields must be provided
  • Not Applicable
Edit
  • All mandatory fields must be provided
  • Not Applicable
Delete
  • Not Applicable
  • You cannot delete a user authentication record

User Authentications  attributes 

Name

Description

Minimum length*The minimum required length of the password
Minimum number of alphabetical characters (a-z)*The minimum number of alphabetical characters (a-z) that should be included in the password
Minimum number of integers (0-9)*The minimum number of integers (0-9) that should be included in the password
Minimum number of other (special) characters*The minimum number of special characters that should be included in the password

Maximum allowed invalid login attempts

Defines the maximum allowed invalid login attempts for all users as well as the period, in minutes, during which the user will make these failed login attempts which will result in user lockout period.

Lockout time

Defines the user lock-out time (in minutes) after the maximum allowed login attempts were made in a specific period of time

Defining your own User Authentications  tailored to your company's needs

  1. Navigate to FOUNDATION > USER MANAGEMENT > SET UP USER AUTHENTICATION SETTINGS 
    USER AUTHENTICATION SETTINGS
  2. Click on EDIT

  3. PASSWORD POLICY

    1. Update the information as required to set up password formatting restrictions

  4. INVALID AUTHENTICATION POLICIES AVAILABLE FROM CRM.COM R9

    1. Provide the information required with regards to handling invalid login attempts

  5. From the Actions Menu click on SAVE

  6. You will be required to logout and login again, for the settings to be applied

Deleting User Authentications

You cannot delete a user authentication record

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