Creating and processing Generic Gateway Requests (Included page)

As mentioned above, payment gateway requests may be created as soon as a payment, refund or payment cancellation is created in CRM.COM, and is associated with the Payment Gateway either through its type or method.
Automatic payment runs on the other hand are used to identify bills that should automatically be paid or wallets that should be automatically topped up via a Payment Gateway. 

Bill Payment: Unsettled bills can be directly paid by payments made to the payment gateway. In this way, a bill is always handled before it is due, without the customer worrying whether the payment has been made. This functions like a Direct Debit, which in this case is electronically handled via a payment gateway. The Automatic Payment Run will create payment requests fir every identified bill that meets the conditions below

Wallet top up: Make a request to automatically top up your prepaid subscriber's wallets through their online accounts and ensure that their subscriptions will never be interrupted.  The available functionality detects whether the wallet balance has fallen beneath a certain threshold, in which case the system automatically creates a payment request, to top-up the wallet, to the Payment Gateway the customer is registered with.

To enable wallet top-up, configure the top-up rules in the active wallet definition, where you can define the minimum amount the wallet should have for the top up to be triggered, the amount of the top up, and how often the check should be done. Once the system is setup, it is up to the Automatic Payment Run to create payment requests for every wallet that meets the following prerequisites:

Navigate to Automatic Payment Runs and specify the gateway provider you would like to create requests for, as well as the scheduling information. Once completed SUBMIT the run to create the requests.

 Mandatory   Configurable