Creating customer lists based on subscriptions
Subscriptions with common characteristics can be grouped together to create lists. The lists can be used for business purposes (e.g., marketing campaigns), to identify customers and for simple statistical calculations. For more information on Segmentation and creating Subscription lists, view Segmentation.
Subscriptions dashboards
Dashboards make information regarding the key performance indicators of the progress of a subscription available from a single integrated view. Dashboards are made up of components such as charts and summary tables. Refer to Dashboards for information on their use and set-up.
Subscriptions dashboard components
Effective Subscriptions by Type and Owner Group
The component displays all 'Effective' subscriptions in a vertical stacked bar chart grouped by subscription type and owner group. The results can be filtered by subscription type and owned by group.
Subscriptions by Life Cycle State Pie Chart Component
The component displays current subscriptions grouped by life cycle state, in a pie chart. The results can be filtered based by subscription type and life cycle state.
Subscriptions Life Cycle State Changes by Month Stacked Bar Chart Component
The component displays the number of changes in the life cycle state of subscriptions during the last year grouped by month, in a vertical stacked bar chart. The results can be filtered by subscription type and life cycle state.
New Subscription by Month Bar Chart Component
The component displays new subscriptions created each month in the last year, in a horizontal bar chart. The results can be filtered based on subscription type.
Subscriptions reports
Subscriptions information can be extracted in a structured format for analysis by using reports. The subscriptions included in the report are selected and grouped based on user-defined criteria. The user can select the fields displayed in the report. Refer to Reports for more information.
Subscriptions Growth by Month Report
The report displays the number of existing, new and churned subscriptions in a one-year period grouped by month.
Subscriptions Life Cycle State Report
The report displays a list of subscriptions including their services, billing frequency, binding period and life cycle state.
