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Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved job subscription physical good |
| installed_item | Installed Item Object | The installed item object which will be delivered as a subscription installed item through the job Available from CRM.COM R13.0.0 |
| subscription_installed_item | Subscription Installed Item Object | The subscription installed item related with the retrieved job subscription physical good |
| swap_subscription_installed_item | Subscription Installed Item Object | The subscription installed item related with the retrieved job swap subscription physical good Available from CRM.COM R9.0.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved installed item |
serial_number | String | The serial number of the retrieved installed item |
alternative_code | String | The alternative code of the retrieved installed item |
| state | String | The state of the retrieved installed item, which can be EFFECTIVE or NOT_EFFECTIVE |
| state_classification | State Classification object | The state classification of the retrieved installed item, which defines the reason why the installed item was set as Not Effective Applicable only if the Installed Item was set as Not Effective through automation process Available from CRM.COM R14.0.0 |
Product object | The product of the retrieved installed item |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
| global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
| uot | String | The 'UOT' applicable for the rate
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
|---|---|---|
| name | String | The name of the installed item's state classification |
alternative_code | String | The alternative code of the installed item's state classification |
description | String | The description of the installed item's state classification |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved subscription installed item |
| ownership_status | String | The ownership status of the retrieved subscription installed item. The ownership status defines if the installed item is owned by the company or the customer, based on the business transactions that were applied on the installed item. This Information is calculated dynamically. The supported values are the following: SOLD_TO_CUSTOMER_NOT_INVOICED, SOLD_TO_CUSTOMER_INVOICED, RENTED_TO_CUSTOMER, IN_INTERNAL_WAREHOUSE, IN_EXTERNAL_WAREHOUSE, NOT_IN_WAREHOUSE, BROUGHT_BY_CUSTOMER Available from CRM.COM R10.0.0. Prior to that release the supported values were the following: SOLD_TO_CUSTOMER, RENTED_TO_CUSTOMER From CRM.COM R14.0.0, BROUGHT_BY_CUSTOMER is supported From CRM.COM R15.0.0 the available ownership statuses are:
|
| enabled | Boolean | Indicates whether the subscription installed item is enabled in a provisioning provider Available from CRM.COM R15.0.0 |
udf_string_1 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_2 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_3 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_4 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_5 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_6 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_7 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_8 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_float_1 | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 |
udf_float_2 | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 |
udf_float_3 | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 |
udf_float_4 | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 |
udf_date_1 | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 |
udf_date_2 | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 |
udf_date_3 | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 |
udf_date_4 | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 |
| installed_item | Installed item object | The installed item related with the retrieved subscription installed item |
| installed_item_bundle | Subscription Installed item bundle object | The subscription installed item bundle that contains the specified installed item as a product bundle. This information is available only if the specified installed item was added as part of a fixed product bundle.
|
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved installed item |
serial_number | String | The serial number of the retrieved installed item |
alternative_code | String | The alternative code of the retrieved installed item |
| state | String | The state of the retrieved installed item, which can be EFFECTIVE or NOT_EFFECTIVE |
| state_classification | State Classification object | The state classification of the retrieved installed item, which defines the reason why the installed item was set as Not Effective Applicable only if the Installed Item was set as Not Effective through automation process Available from CRM.COM R14.0.0 |
Product object | The product of the retrieved installed item |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
| global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
| uot | String | The 'UOT' applicable for the rate
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
|---|---|---|
| name | String | The name of the installed item's state classification |
alternative_code | String | The alternative code of the installed item's state classification |
description | String | The description of the installed item's state classification |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved subscription installed item |
| ownership_status | String | The ownership status of the retrieved subscription installed item. The ownership status defines if the installed item is owned by the company or the customer, based on the business transactions that were applied on the installed item. This Information is calculated dynamically. The supported values are the following: SOLD_TO_CUSTOMER_NOT_INVOICED, SOLD_TO_CUSTOMER_INVOICED, RENTED_TO_CUSTOMER, IN_INTERNAL_WAREHOUSE, IN_EXTERNAL_WAREHOUSE, NOT_IN_WAREHOUSE Available from CRM.COM R10.0.0. Prior to that release the supported values were the following: SOLD_TO_CUSTOMER, RENTED_TO_CUSTOMER |
| installed_item | Installed item object | The installed item related with the retrieved subscription installed item |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved installed item |
serial_number | String | The serial number of the retrieved installed item |
alternative_code | String | The alternative code of the retrieved installed item |
| state | String | The state of the retrieved installed item, which can be EFFECTIVE or NOT_EFFECTIVE |
| state_classification | State Classification object | The state classification of the retrieved installed item, which defines the reason why the installed item was set as Not Effective Applicable only if the Installed Item was set as Not Effective through automation process Available from CRM.COM R14.0.0 |
Product object | The product of the retrieved installed item |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
| global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
| uot | String | The 'UOT' applicable for the rate
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
|---|---|---|
| name | String | The name of the installed item's state classification |
alternative_code | String | The alternative code of the installed item's state classification |
description | String | The description of the installed item's state classification |
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