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GET warranties_policies/show
This method returns information related with a Warranty Policy. A single warranty is returned by each call
Resource URL
Parameters
Name | Type | Description |
token | String | The token retrieved from the login method |
| warranty_policy_identifier (mandatory) | Identifier | The identifier of the warranty policy that should be returned as a result. The allowed warranty policy identifier fields are the following: Name | Type | Description |
|---|
id (semi-optional) | String | The ID of the warranty policy | number (semi-optional) | String | The number of the warranty policy | name (semi-optional) | String | The name of the warranty policy | alternative_code (semi-optional) | String | The alternative code of the warranty policy |
|
fields_set (optional) | List of Strings, comma separated | A list of fields that should be included in the results. If not specified then all the available fields will be returned |
Restrictions
- It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.
Response Data
Name | Type | Description |
|---|
id | String | The ID of the retrieved warranty policy |
| number | String | The number of the retrieved warranty policy |
| name | String | The name of the retrieved warranty policy |
| alternative_code | String | The alternative code of the retrieved warranty policy |
| life_cycle_state | String | The life cycle state of the retrieved warranty policy. Supported values are EFFECTIVE and NOT EFFECTIVE |
| description | String | The description of the retrieved warranty policy |
| duration | Number | The duration of the warranty policy |
| unit_of_time | String | The unit of time that measures the specified duration. The supported values are DAYS, WEEKS, MONTHS or YEARS |
| replacement_coverage_policy | String | Defines how the Warranty Policy of the replaced physical good affects the physical good which replaces it. The available options are CARRY_OVER_WARRANTY, APPLY_NEW_WARRANTY, NO_WARRANTY |
| effective_date | Date | The date from which the warranty policy can be applied on sold physical goods |
| expiration_date | Date | The date until which the warranty policy can be applied on sold physical goods |
| company_responsibilities | String | The warranty policy's company responsibilities |
| customer_responsibilities | String | The warranty policy's customer responsibilities |
udf_string_1 | String | User Defined Field of type String |
udf_string_2 | String | User Defined Field of type String |
udf_string_3 | String | User Defined Field of type String |
udf_string_4 | String | User Defined Field of type String |
udf_string_5 | String | User Defined Field of type String |
udf_string_6 | String | User Defined Field of type String |
udf_string_7 | String | User Defined Field of type String |
udf_string_8 | String | User Defined Field of type String |
udf_float_1 | Float | User Defined Field of type Float |
udf_float_2 | Float | User Defined Field of type Float |
udf_float_3 | Float | User Defined Field of type Float |
udf_float_4 | Float | User Defined Field of type Float |
udf_date_1 | Date | User Defined Field of type Date |
udf_date_2 | Date | User Defined Field of type Date |
udf_date_3 | Date | User Defined Field of type Date |
udf_date_4 | Date | User Defined Field of type Date |
physical_goods_covered_set | Set of physical goods covered | The physical goods which can be covered by the warranty policy |
| coverage_reasons_set | Set of Warranty Coverage Reasons | The Warranty Coverage Reasons which are applicable by the warranty policy. |
| allowed_organisational_units_set | Set of unit Objects | The organisational units that can use the specific warranty policy |
| allowed_business_units_set | Set of Business Unit Objects | The business units that can use the specific warranty policy |
log_information | Log Information Object | The log information related with the retrieved warranty policy |
Referred Objects Response Data
warranty_physical_goods object response data
Name | Type | Description |
|---|
| product | Products Object | The traceable or non-traceable product covered by the warranty |
| product_type | Product Types Object | The product type covered by the warranty |
| product_brand | Product Brands Object | The product brand covered by the warranty |
| product_family | Product Families Object | Th product family covered by the warranty |
Referred Objects Response Data
product object response data
| | |
|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product |
| global_rate | Global Rate Object | The global rate of the retrieved product |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
product_type object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods |
Referred Objects Response Data
usage_detail_record_type object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
unit_of_measurement object response data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
meter_reading_type object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
unit_of_measurement object response data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
global rate object response data
Name | Type | Description |
|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following: - QUANTITYBASED
- QUANTITYANDPERIODBASED
- BILLABLEPERIODBASED
- DURATIONBASED
- FLATFEEBASED
- USAGEBASED
|
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between |
| uot | String | The 'UOT' applicable for the rate
- Seconds
- Minute
- Hour
- Day
- Week
- Month
- Year
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
period object response data
Name | Type | Description |
|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
product_type object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods |
Referred Objects Response Data
usage_detail_record_type object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
unit_of_measurement object response data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
meter_reading_type object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
unit_of_measurement object response data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
product_brand object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved product brand |
| name | String | The Name of the retrieved product brand |
| alternative_code | String | The Alternative Code of the retrieved product brand |
| description | String | The Description of the retrieved product brand |
product_family object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved product family |
| name | String | The Name of the retrieved product family |
| code | String | The code of the retrieved product family |
| description | String | The Description of the retrieved product family |
warranty_coverage_reasoning object response data
Name | Type | Description |
|---|
| provides_coverage | Integer | Indicates whether the warranty policy's coverage reason will eventually cover the required sold physical good or not. Available values are 0 and 1, 0 is indicating that the physical good cannot be covered |
| replacement_coverage_policy | String | Defines how the warranty policy of the replaced physical good affects the physical good which replaces it. The available options are CARRY_OVER_WARRANTY, APPLY_NEW_WARRANTY, NO_WARRANTY |
| warranty_coverage_reason | Warranty Coverage Reason Object | The warranty policy's coverage reason |
Referred Objects Response Data
warranty_coverage_reason object data response
| Name | Type | Description |
|---|
| id | String | The ID of the retrieved warranty coverage reason |
| name | String | The Name of the retrieved warranty coverage reason |
| alternative_code | String | The Alternative Code of the retrieved warranty coverage reason |
| description | String | The Description of the retrieved warranty coverage reason |
unit object response data
Name | Type | Description |
|---|
id | String | The ID of the retrieved unit |
name | String | The name of the retrieved unit |
group_name | String | The name of the group that the retrieved unit belongs to |
community_name | String | The name of the community that the retrieved unit belongs to |
alternative_code | String | The alternative code of the retrieved unit |
description | String | The description of the retrieved unit |
business unit object response data
Name | Type | Description |
|---|
id | String | The ID of the retrieved business unit |
name | String | The name of the retrieved business unit |
| code | String | The code of the retrieved business unit |
| unified_code | String | The unified code of the retrieved business unit |
description | String | The description of the retrieved business unit |
| parent_business_unit_name | String | The name of the parent business unit that the retrieved business unit belongs to |
log_information object response data
Name | Type | Description |
created_date | Date | The date that the retrieved record was created |
updated_date | Date | The last date that the retrieved record was updated |
created_by_unit | Unit Object | The unit that created the retrieved record |
created_by_business_unit | Unit Object | The unit that created the retrieved record |
created_by_user | User Object | The user that created the retrieved record |
updated_by_unit | Unit Object | The last unit that updated the retrieved record |
updated_by_business_unit | Unit Object | The last unit that updated the retrieved record |
updated_by_user | User Object | The last user that updated the retrieved record |
Referred Objects Response Data
unit object response data
Name | Type | Description |
|---|
id | String | The ID of the retrieved unit |
name | String | The name of the retrieved unit |
group_name | String | The name of the group that the retrieved unit belongs to |
community_name | String | The name of the community that the retrieved unit belongs to |
alternative_code | String | The alternative code of the retrieved unit |
description | String | The description of the retrieved unit |
business unit object response data
Name | Type | Description |
|---|
id | String | The ID of the retrieved business unit |
name | String | The name of the retrieved business unit |
| code | String | The code of the retrieved business unit |
| unified_code | String | The unified code of the retrieved business unit |
description | String | The description of the retrieved business unit |
| parent_business_unit_name | String | The name of the parent business unit that the retrieved business unit belongs to |
user object response data
Name | Type | Description |
|---|
id | String | The ID of the retrieved user |
username | String | The user name of the retrieved user |
person_name | String | The full name of the retrieved user |
email | String | The email of the retrieved user |
Examples
Example 1
HTTP Method: GET
Request:
Response:
GET warranty_policies/list
This method returns information related with warranty policies. Multiple warranty policies are returned by each call
Resource URL
Parameters
Name | Type | Description |
token | String | The token retrieved from the login method |
fields_set (optional) | List of Strings, comma separated | A list of fields that should be included in the results. If not specified then all the available fields will be returned |
Restrictions
- It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.
Response Data
Name | Type | Description |
|---|
id | String | The ID of the retrieved warranty policy |
| number | String | The number of the retrieved warranty policy |
| name | String | The name of the retrieved warranty policy |
| alternative_code | String | The alternative code of the retrieved warranty policy |
| life_cycle_state | String | The life cycle state of the retrieved warranty policy. Supported values are EFFECTIVE and NOT EFFECTIVE |
| description | String | The description of the retrieved warranty policy |
| duration | Number | The duration of the warranty policy |
| unit_of_time | String | The unit of time that measures the specified duration. The supported values are DAYS, WEEKS, MONTHS or YEARS |
| replacement_coverage_policy | String | Defines how the Warranty Policy of the replaced physical good affects the physical good which replaces it. The available options are CARRY_OVER_WARRANTY, APPLY_NEW_WARRANTY, NO_WARRANTY |
| effective_date | Date | The date from which the warranty policy can be applied on sold physical goods |
| expiration_date | Date | The date until which the warranty policy can be applied on sold physical goods |
| company_responsibilities | String | The warranty policy's company responsibilities |
| customer_responsibilities | String | The warranty policy's customer responsibilities |
udf_string_1 | String | User Defined Field of type String |
udf_string_2 | String | User Defined Field of type String |
udf_string_3 | String | User Defined Field of type String |
udf_string_4 | String | User Defined Field of type String |
udf_string_5 | String | User Defined Field of type String |
udf_string_6 | String | User Defined Field of type String |
udf_string_7 | String | User Defined Field of type String |
udf_string_8 | String | User Defined Field of type String |
udf_float_1 | Float | User Defined Field of type Float |
udf_float_2 | Float | User Defined Field of type Float |
udf_float_3 | Float | User Defined Field of type Float |
udf_float_4 | Float | User Defined Field of type Float |
udf_date_1 | Date | User Defined Field of type Date |
udf_date_2 | Date | User Defined Field of type Date |
udf_date_3 | Date | User Defined Field of type Date |
udf_date_4 | Date | User Defined Field of type Date |
physical_goods_covered_set | Set of physical goods covered | The physical goods which can be covered by the warranty policy |
| coverage_reasons_set | Set of Warranty Coverage Reasons | The Warranty Coverage Reasons which are applicable by the warranty policy. |
| allowed_organisational_units_set | Set of unit Objects | The organisational units that can use the specific warranty policy |
| allowed_business_units_set | Set of Business Unit Objects | The business units that can use the specific warranty policy |
log_information | Log Information Object | The log information related with the retrieved warranty policy |
Referred Objects Response Data
warranty_physical_goods object response data
Name | Type | Description |
|---|
| product | Products Object | The traceable or non-traceable product covered by the warranty |
| product_type | Product Types Object | The product type covered by the warranty |
| product_brand | Product Brands Object | The product brand covered by the warranty |
| product_family | Product Families Object | Th product family covered by the warranty |
Referred Objects Response Data
product object response data
| | |
|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product |
| global_rate | Global Rate Object | The global rate of the retrieved product |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
product_type object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods |
Referred Objects Response Data
usage_detail_record_type object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
unit_of_measurement object response data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
meter_reading_type object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
unit_of_measurement object response data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
global rate object response data
Name | Type | Description |
|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following: - QUANTITYBASED
- QUANTITYANDPERIODBASED
- BILLABLEPERIODBASED
- DURATIONBASED
- FLATFEEBASED
- USAGEBASED
|
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between |
| uot | String | The 'UOT' applicable for the rate
- Seconds
- Minute
- Hour
- Day
- Week
- Month
- Year
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
period object response data
Name | Type | Description |
|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
product_type object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods |
Referred Objects Response Data
usage_detail_record_type object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
unit_of_measurement object response data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
meter_reading_type object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
unit_of_measurement object response data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
product_brand object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved product brand |
| name | String | The Name of the retrieved product brand |
| alternative_code | String | The Alternative Code of the retrieved product brand |
| description | String | The Description of the retrieved product brand |
product_family object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved product family |
| name | String | The Name of the retrieved product family |
| code | String | The code of the retrieved product family |
| description | String | The Description of the retrieved product family |
warranty_coverage_reasoning object response data
Name | Type | Description |
|---|
| provides_coverage | Integer | Indicates whether the warranty policy's coverage reason will eventually cover the required sold physical good or not. Available values are 0 and 1, 0 is indicating that the physical good cannot be covered |
| replacement_coverage_policy | String | Defines how the warranty policy of the replaced physical good affects the physical good which replaces it. The available options are CARRY_OVER_WARRANTY, APPLY_NEW_WARRANTY, NO_WARRANTY |
| warranty_coverage_reason | Warranty Coverage Reason Object | The warranty policy's coverage reason |
Referred Objects Response Data
warranty_coverage_reason object data response
| Name | Type | Description |
|---|
| id | String | The ID of the retrieved warranty coverage reason |
| name | String | The Name of the retrieved warranty coverage reason |
| alternative_code | String | The Alternative Code of the retrieved warranty coverage reason |
| description | String | The Description of the retrieved warranty coverage reason |
unit object response data
Name | Type | Description |
|---|
id | String | The ID of the retrieved unit |
name | String | The name of the retrieved unit |
group_name | String | The name of the group that the retrieved unit belongs to |
community_name | String | The name of the community that the retrieved unit belongs to |
alternative_code | String | The alternative code of the retrieved unit |
description | String | The description of the retrieved unit |
business unit object response data
Name | Type | Description |
|---|
id | String | The ID of the retrieved business unit |
name | String | The name of the retrieved business unit |
| code | String | The code of the retrieved business unit |
| unified_code | String | The unified code of the retrieved business unit |
description | String | The description of the retrieved business unit |
| parent_business_unit_name | String | The name of the parent business unit that the retrieved business unit belongs to |
log_information object response data
Name | Type | Description |
created_date | Date | The date that the retrieved record was created |
updated_date | Date | The last date that the retrieved record was updated |
created_by_unit | Unit Object | The unit that created the retrieved record |
created_by_business_unit | Unit Object | The unit that created the retrieved record |
created_by_user | User Object | The user that created the retrieved record |
updated_by_unit | Unit Object | The last unit that updated the retrieved record |
updated_by_business_unit | Unit Object | The last unit that updated the retrieved record |
updated_by_user | User Object | The last user that updated the retrieved record |
Referred Objects Response Data
unit object response data
Name | Type | Description |
|---|
id | String | The ID of the retrieved unit |
name | String | The name of the retrieved unit |
group_name | String | The name of the group that the retrieved unit belongs to |
community_name | String | The name of the community that the retrieved unit belongs to |
alternative_code | String | The alternative code of the retrieved unit |
description | String | The description of the retrieved unit |
business unit object response data
Name | Type | Description |
|---|
id | String | The ID of the retrieved business unit |
name | String | The name of the retrieved business unit |
| code | String | The code of the retrieved business unit |
| unified_code | String | The unified code of the retrieved business unit |
description | String | The description of the retrieved business unit |
| parent_business_unit_name | String | The name of the parent business unit that the retrieved business unit belongs to |
user object response data
Name | Type | Description |
|---|
id | String | The ID of the retrieved user |
username | String | The user name of the retrieved user |
person_name | String | The full name of the retrieved user |
email | String | The email of the retrieved user |
Examples
Example 1
HTTP Method: GET
Request:
Response:
GET warranty_policies/get_warranty_availability_per_physical_good
This method checks whether a physical good, or product type or brand or family can be covered by a warranty policy or not. The method returns all warranty policies that provide coverage for the requested physical goods.
Resource URL
Parameters
Name | Type | Description |
token | String | The token retrieved from the login method |
| product_identifier (semi-optional) | Product Identifier | The identifier of the product whose warranty coverage is required. The product can only be a traceable physical good. The allowed product identifier fields are the following: Name | Type | Description |
|---|
id (semi-optional) | String | The ID of the product | code (semi-optional) | String | The code of the product | alternative_code (semi-optional) | String | The alternative code of the product |
|
product_type_identifier (semi-optional) | Product Type Identifier | The identifier of the product type whose warranty coverage is required. Only product types for traceable physical goods can be specified. The allowed product type identifier fields are the following: Name | Type | Description |
|---|
id (semi-optional) | String | The ID of the product type | name (semi-optional) | String | The name of the product type | alternative_code (semi-optional) | String | The alternative code of a product type |
|
product_brand_identifier (semi-optional) | Product Brand Identifier | The identifier of the product brand whose warranty coverage is required. The allowed product brand identifier fields are the following: Name | Type | Description |
|---|
id (semi-optional) | String | The ID of the product brand | name (semi-optional) | String | The name of the product brand | alternative_code (semi-optional) | String | The alternative code of a product brand |
|
product_family_identifier (semi-optional) | Product Family Identifier | The identifier of the product family whose warranty coverage is required. The allowed product family identifier fields are the following: Name | Type | Description |
|---|
id (semi-optional) | String | The ID of the product family | name (semi-optional) | String | The name of the product family | code (semi-optional) | String | The code of a product family |
|
fields_set (optional) | List of Strings, comma separated | A list of fields that should be included in the results. If not specified then all the available fields will be returned |
Restrictions
- It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.
Response Data
Name | Type | Description |
|---|
id | String | The ID of the retrieved warranty policy |
| number | String | The number of the retrieved warranty policy |
| name | String | The name of the retrieved warranty policy |
| alternative_code | String | The alternative code of the retrieved warranty policy |
| life_cycle_state | String | The life cycle state of the retrieved warranty policy. Supported values are EFFECTIVE and NOT EFFECTIVE |
| description | String | The description of the retrieved warranty policy |
| duration | Number | The duration of the warranty policy |
| unit_of_time | String | The unit of time that measures the specified duration. The supported values are DAYS, WEEKS, MONTHS or YEARS |
| replacement_coverage_policy | String | Defines how the Warranty Policy of the replaced physical good affects the physical good which replaces it. The available options are CARRY_OVER_WARRANTY, APPLY_NEW_WARRANTY, NO_WARRANTY |
| effective_date | Date | The date from which the warranty policy can be applied on sold physical goods |
| expiration_date | Date | The date until which the warranty policy can be applied on sold physical goods |
| company_responsibilities | String | The warranty policy's company responsibilities |
| customer_responsibilities | String | The warranty policy's customer responsibilities |
udf_string_1 | String | User Defined Field of type String |
udf_string_2 | String | User Defined Field of type String |
udf_string_3 | String | User Defined Field of type String |
udf_string_4 | String | User Defined Field of type String |
udf_string_5 | String | User Defined Field of type String |
udf_string_6 | String | User Defined Field of type String |
udf_string_7 | String | User Defined Field of type String |
udf_string_8 | String | User Defined Field of type String |
udf_float_1 | Float | User Defined Field of type Float |
udf_float_2 | Float | User Defined Field of type Float |
udf_float_3 | Float | User Defined Field of type Float |
udf_float_4 | Float | User Defined Field of type Float |
udf_date_1 | Date | User Defined Field of type Date |
udf_date_2 | Date | User Defined Field of type Date |
udf_date_3 | Date | User Defined Field of type Date |
udf_date_4 | Date | User Defined Field of type Date |
physical_goods_covered_set | Set of physical goods covered | The physical goods which can be covered by the warranty policy |
| coverage_reasons_set | Set of Warranty Coverage Reasons | The Warranty Coverage Reasons which are applicable by the warranty policy. |
| allowed_organisational_units_set | Set of unit Objects | The organisational units that can use the specific warranty policy |
| allowed_business_units_set | Set of Business Unit Objects | The business units that can use the specific warranty policy |
log_information | Log Information Object | The log information related with the retrieved warranty policy |
Referred Objects Response Data
warranty_physical_goods object response data
Name | Type | Description |
|---|
| product | Products Object | The traceable or non-traceable product covered by the warranty |
| product_type | Product Types Object | The product type covered by the warranty |
| product_brand | Product Brands Object | The product brand covered by the warranty |
| product_family | Product Families Object | Th product family covered by the warranty |
Referred Objects Response Data
product object response data
| | |
|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product |
| global_rate | Global Rate Object | The global rate of the retrieved product |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
product_type object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods |
Referred Objects Response Data
usage_detail_record_type object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
unit_of_measurement object response data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
meter_reading_type object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
unit_of_measurement object response data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
global rate object response data
Name | Type | Description |
|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following: - QUANTITYBASED
- QUANTITYANDPERIODBASED
- BILLABLEPERIODBASED
- DURATIONBASED
- FLATFEEBASED
- USAGEBASED
|
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between |
| uot | String | The 'UOT' applicable for the rate
- Seconds
- Minute
- Hour
- Day
- Week
- Month
- Year
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
period object response data
Name | Type | Description |
|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
product_type object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods |
Referred Objects Response Data
usage_detail_record_type object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
unit_of_measurement object response data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
meter_reading_type object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
unit_of_measurement object response data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
product_brand object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved product brand |
| name | String | The Name of the retrieved product brand |
| alternative_code | String | The Alternative Code of the retrieved product brand |
| description | String | The Description of the retrieved product brand |
product_family object data response
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved product family |
| name | String | The Name of the retrieved product family |
| code | String | The code of the retrieved product family |
| description | String | The Description of the retrieved product family |
warranty_coverage_reasoning object response data
Name | Type | Description |
|---|
| provides_coverage | Integer | Indicates whether the warranty policy's coverage reason will eventually cover the required sold physical good or not. Available values are 0 and 1, 0 is indicating that the physical good cannot be covered |
| replacement_coverage_policy | String | Defines how the warranty policy of the replaced physical good affects the physical good which replaces it. The available options are CARRY_OVER_WARRANTY, APPLY_NEW_WARRANTY, NO_WARRANTY |
| warranty_coverage_reason | Warranty Coverage Reason Object | The warranty policy's coverage reason |
Referred Objects Response Data
warranty_coverage_reason object data response
| Name | Type | Description |
|---|
| id | String | The ID of the retrieved warranty coverage reason |
| name | String | The Name of the retrieved warranty coverage reason |
| alternative_code | String | The Alternative Code of the retrieved warranty coverage reason |
| description | String | The Description of the retrieved warranty coverage reason |
unit object response data
Name | Type | Description |
|---|
id | String | The ID of the retrieved unit |
name | String | The name of the retrieved unit |
group_name | String | The name of the group that the retrieved unit belongs to |
community_name | String | The name of the community that the retrieved unit belongs to |
alternative_code | String | The alternative code of the retrieved unit |
description | String | The description of the retrieved unit |
business unit object response data
Name | Type | Description |
|---|
id | String | The ID of the retrieved business unit |
name | String | The name of the retrieved business unit |
| code | String | The code of the retrieved business unit |
| unified_code | String | The unified code of the retrieved business unit |
description | String | The description of the retrieved business unit |
| parent_business_unit_name | String | The name of the parent business unit that the retrieved business unit belongs to |
log_information object response data
Name | Type | Description |
created_date | Date | The date that the retrieved record was created |
updated_date | Date | The last date that the retrieved record was updated |
created_by_unit | Unit Object | The unit that created the retrieved record |
created_by_business_unit | Unit Object | The unit that created the retrieved record |
created_by_user | User Object | The user that created the retrieved record |
updated_by_unit | Unit Object | The last unit that updated the retrieved record |
updated_by_business_unit | Unit Object | The last unit that updated the retrieved record |
updated_by_user | User Object | The last user that updated the retrieved record |
Referred Objects Response Data
unit object response data
Name | Type | Description |
|---|
id | String | The ID of the retrieved unit |
name | String | The name of the retrieved unit |
group_name | String | The name of the group that the retrieved unit belongs to |
community_name | String | The name of the community that the retrieved unit belongs to |
alternative_code | String | The alternative code of the retrieved unit |
description | String | The description of the retrieved unit |
business unit object response data
Name | Type | Description |
|---|
id | String | The ID of the retrieved business unit |
name | String | The name of the retrieved business unit |
| code | String | The code of the retrieved business unit |
| unified_code | String | The unified code of the retrieved business unit |
description | String | The description of the retrieved business unit |
| parent_business_unit_name | String | The name of the parent business unit that the retrieved business unit belongs to |
user object response data
Name | Type | Description |
|---|
id | String | The ID of the retrieved user |
username | String | The user name of the retrieved user |
person_name | String | The full name of the retrieved user |
email | String | The email of the retrieved user |
Examples
Example 1
HTTP Method: GET
Request:
Response:
GET warranty_policies/get_installed_item_warranty
This method checks whether installed items sold to customers are covered by warranty policies or not. The method can be used for checking installed items coverage which is required in Jobs which perform Swap Subscription Installed Item actions. Depending on the parameters, the method might return more than one installed item's warranty information.
Resource URL
Parameters
Name | Type | Description |
token | String | The token retrieved from the login method |
| installed_item_identifier (semi-optional) | Installed Item Identifier | The identifier of the installed item whose warranty coverage is required. The allowed installed item identifier fields are the following: Name | Type | Description |
|---|
id (semi-optional) | String | The ID of the installed item | serial_number (semi-optional) | String | The serial number of the installed item | alternative_code (semi-optional) | String | The alternative code of a installed item |
|
job_type_identifier (semi-optional) | Job Type Identifier | The identifier of the job type for which installed item warranty coverage is required. Only job types with fulfillment scope SWAP_SUBSCRIPTION_INSTALLED_ITEMS can be specified. The allowed job type identifier fields are the following: Name | Type | Description |
|---|
id (semi-optional) | String | The ID of the job type | name (semi-optional) | String | The name of the job type | alternative_code (semi-optional) | String | The alternative code of the job type |
|
fields_set (optional) | List of Strings, comma separated | A list of fields that should be included in the results. If not specified then all the available fields will be returned |
Restrictions
- It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.
Response Data
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Examples
HTTP Method: GET
Request:
Response: