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Available from CRM.COM R8.0.0

This method returns information related with a User.  A single user is returned by each call


Resource URL

Parameters

Name

Type

Description

token

String

The token retrieved from the login method

user_identifier

(mandatory)

Identifier  

The identifier of the user that should be returned as a result. The allowed user identifier fields are the following:

Name

Type

Description

id

(semi-optional)

String

The ID of the user

username

(semi-optional)

String

The username of the user

fields_set

(optional)

List of Strings, comma separated 

A list of fields that should be included in the results. If not specified then all the available fields will be returned

Restrictions

  • It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.

Response Data

Name

Type

Description

id

String

The ID of the retrieved user

username

String

The username of the retrieved user

activeBooleanIndicates whether the user's account is active or not
domainStringThe user's domain
developerBooleanIndicates whether the user is a developer or not
super_userBooleanIndicates whether the user is a superuser or not
system_userBoolean

Indicates whether the user is a system user or not

Available from CRM.COM R15.0.0

person_nameStringThe user's person name
cti_enabledBooleanIndicates whether the user's account is CTI enabled or not
cti_phone_extension_numberStringThe extension number of the phone device of this user and only if the user's account is CTI enabled
ip_addressStringThe user's IP address
emailStringThe user's email

udf_string_1

String

User Defined Field of type String

udf_string_2

String

User Defined Field of type String

udf_string_3

String

User Defined Field of type String

udf_string_4

String

User Defined Field of type String

udf_string_5

String

User Defined Field of type String

udf_string_6

String

User Defined Field of type String

udf_string_7

String

User Defined Field of type String

udf_string_8

String

User Defined Field of type String

udf_float_1

Float

User Defined Field of type Float

udf_float_2

Float

User Defined Field of type Float

udf_float_3

Float

User Defined Field of type Float

udf_float_4

Float

User Defined Field of type Float

udf_date_1

Date

User Defined Field of type Date

udf_date_2

Date

User Defined Field of type Date

udf_date_3

Date

User Defined Field of type Date

udf_date_4

Date

User Defined Field of type Date

contact_informationContact Information ObjectThe user's related Contact Information

log_information

Log Information Object

The log information related with the retrieved user

security_profileSecurity Profile ObjectThe user's Security Profile
units_setSet of User Units ObjectsThe set of Units to which the user belongs to

Referred Objects Response Data

 contact_information object response data

Name

Type

Description

id

String

The ID of the retrieved contact information

type

String

The type of the retrieved contact information which can be PERSON or COMPANY

life_cycle_state

String

The lifecycle state of the retrieved contact information which can be MARKETING or FINANCIAL

name

String

The full name of the retrieved contact information

first_name

String

The first name of the retrieved contact information

middle_name

String

The middle name of the retrieved contact information

last_name

String

The last name of the retrieved contact information

title

String

The title of the retrieved contact information

company_nameSting

The company name of the retrieved contact information

demographics

Demographics Object

The demographics information of the retrieved contact information

company_profile

Company profile object

The company profile of the retrieve contact information

Referred Objects Response Data

 demographics object response data

Name

Type

Description

gender

String

The gender of the retrieved contact information which can be MALE or FEMALE

id_number

String

The ID number of the retrieved contact information

id_number_expiration_dateDate

The ID number's expiration date of the retrieved contact information

Available from CRM.COM R14.0.0

passport_number

String

The passport number of the retrieved contact information

passport_number_expiration_dateDate

The passport's expiration date of the retrieved contact information

Available from CRM.COM R14.0.0

social_security_number

String

The social security number of the retrieved contact information

date_of_birth

Date of Birth Object

The date of birth of the retrieved contact information

name_day

Name Day Object

The name day of the retrieved contact information

country_of_residence

Country Object

The country of residence of the retrieved contact information

id_issued_by_country

Country Object

The ID issued country of retrieved contact information

passport_issued_by_country

Country Object

The passport  issued country of retrieved contact information

industry

Industry Object

The industry of retrieved contact information

industry_sector

Industry sector Object

The sector of retrieved contact information

Referred Objects Response Data

 date_of_birth object response data

Name

Type

Description

day

Integer

The day of the retrieved date of birth

month

Integer

The month of the retrieved date of birth

year

Integer

The year of the retrieved date of birth

 name_day object response data

Name

Type

Description

day

Integer

The day of the retrieved name day

month

Integer

The month of the retrieved name day

 country object response data

Name

Type

Description

id

String

The id of the retrieved country

name

String

The name of the retrieved country

alternative_codeString

The alternative code of the retrieved country

dialing_codeString

The dialing code of the retrieved country

Available from CRM.COM R15.1.0

two_character_codeString

The two character code of the retrieved country

three_character_codeString

The three character code of the retrieved country

country_flagImage Object

The flag of the retrieved country

Available from CRM.COM R15.1.0

Referred Objects Response Data

 country_flag object response data

Name

Type

Description

id

String

The ID of the retrieved country flag

fileFile ObjectThe information of the attached file

Referred Objects Response Data

 file object response data

 

Name

Type

Description

file_nameStringThe name of the file
file_content_urlStringThe url that can be used to access the actual content of the file
file_mime_typeStringThe mime type of the attached file

 industry object response data

Name

Type

Description

id

String

The id of the retrieved industry

name

String

The name of the retrieved industry

code

String

The code of the retrieved industry

 industry sector object response data

Name

Type

Description

id

String

The id of the retrieved industry sector

name

String

The name of the retrieved industry sector

alternative_code

String

The alternative code of the retrieved industry sector

 company profile object response data

Name

Type

Description

profile_year

Number

The profile year of the retrieved contact information

annual_turnover

Number

The annual turnover of the retrieved contact information

established_date

Date

The established date of the retrieved contact information

number_of_employeesNumber

The number of employees of the retrieved contact information

registration_number

String

The registration number of the retrieved contact information

vat_registration_numberString

The vat registration number of the retrieved contact information

vat_registered_byString

The vat registration by of the retrieved contact information

vat_registration_date

Date

The vat registration date of the retrieved contact information

tax_reference_numberString

The tax referenece number of the retrieved contact information

registered_in_country

Country Object

The country of residence of the retrieved contact information

industry

Industry Object

The industry of retrieved contact information

industry_sector

Industry sector Object

The sector of retrieved contact information

Referred Objects Response Data

 country object response data

Name

Type

Description

id

String

The id of the retrieved country

name

String

The name of the retrieved country

alternative_codeString

The alternative code of the retrieved country

dialing_codeString

The dialing code of the retrieved country

Available from CRM.COM R15.1.0

two_character_codeString

The two character code of the retrieved country

three_character_codeString

The three character code of the retrieved country

country_flagImage Object

The flag of the retrieved country

Available from CRM.COM R15.1.0

Referred Objects Response Data

 country_flag object response data

Name

Type

Description

id

String

The ID of the retrieved country flag

fileFile ObjectThe information of the attached file

Referred Objects Response Data

 file object response data

 

Name

Type

Description

file_nameStringThe name of the file
file_content_urlStringThe url that can be used to access the actual content of the file
file_mime_typeStringThe mime type of the attached file

 industry object response data

Name

Type

Description

id

String

The id of the retrieved industry

name

String

The name of the retrieved industry

code

String

The code of the retrieved industry

 industry sector object response data

Name

Type

Description

id

String

The id of the retrieved industry sector

name

String

The name of the retrieved industry sector

alternative_code

String

The alternative code of the retrieved industry sector

 log_information object response data

Name

Type

Description

created_date

Date

The date that the retrieved record was created

updated_date

Date

The last date that the retrieved record was updated

created_by_unit

Unit Object

The unit that created the retrieved record

From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled

Deprecated from CRM.COM R18.0.0

created_by_business_unit

Unit Object

The unit that created the retrieved record

From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled

Available from CRM.COM R18.0.0

created_by_user

User Object

The user that created the retrieved record

From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled

updated_by_unit

Unit Object

The last unit that updated the retrieved record

From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled

Deprecated from CRM.COM R18.0.0

updated_by_business_unit

Unit Object

The last unit that updated the retrieved record

Available from CRM.COM R18.0.0

updated_by_user

User Object

The last user that updated the retrieved record

From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled

Referred Objects Response Data

 unit object response data

Name

Type

Description

id

String

The ID of the retrieved unit

name

String

The name of the retrieved unit

group_name

String

The name of the group that the retrieved unit belongs to

community_name

String

The name of the community that the retrieved unit belongs to

alternative_code

String

The alternative code of the retrieved unit

description

String

The description of the retrieved unit

 business unit object response data

Name

Type

Description

id

String

The ID of the retrieved business unit

name

String

The name of the retrieved business unit

codeStringThe code of the retrieved business unit
unified_codeString

The unified code of the retrieved business unit

description

String

The description of the retrieved business unit

parent_business_unit_nameStringThe name of the parent business unit that the retrieved business unit belongs to

 user object response data

Name

Type

Description

id

String

The ID of the retrieved user

username

String

The user name of the retrieved user

person_name

String

The full name of the retrieved user

email

String

The email of the retrieved user

 security_profile object response data

Name

Type

Description

id

String

The id of the security profile

name

String

The name of the retrieved security profile

description

String

The description of the retrieved security profile

 user unit object response data

Name

Type

Description

id

String

The ID of the retrieved user unit

default

Boolean

Identifies if the retrieved user unit is the default unit for that user or not

unit

Unit Object

The description of the retrieved unit

Deprecated from CRM.COM R18.0.0

business_unit

Business Unit Object

The description of the retrieved business unit

Available from CRM.COM R18.0.0

Referred Objects Response Data

 unit object response data

Name

Type

Description

id

String

The ID of the retrieved unit

name

String

The name of the retrieved unit

group_name

String

The name of the group that the retrieved unit belongs to

community_name

String

The name of the community that the retrieved unit belongs to

alternative_code

String

The alternative code of the retrieved unit

description

String

The description of the retrieved unit

 business unit object response data

Name

Type

Description

id

String

The ID of the retrieved business unit

name

String

The name of the retrieved business unit

codeStringThe code of the retrieved business unit
unified_codeString

The unified code of the retrieved business unit

description

String

The description of the retrieved business unit

parent_business_unit_nameStringThe name of the parent business unit that the retrieved business unit belongs to

Examples

 Example 1

HTTP Method: GET

 

Request:

Response:

{
    "status":
    {
        "message": "",
        "description": "",
        "code": "OK"
    },
    "data":
    {
        "cti_phone_extension_number": "1351351",
        "domain": "crm.com",
        "active": true,
        "udf_float_1": null,
        "udf_float_2": null,
        "udf_float_3": null,
        "udf_float_4": null,
        "developer": true,
        "udf_string_1": null,
        "udf_string_2": null,
        "contact_information":
        {
            "last_name": "Lannister",
            "middle_name": null,
            "life_cycle_state": "FINANCIAL",
            "company_profile": null,
            "title": "Mr",
            "first_name": "Marios",
            "type": "PERSON",
            "name": "Lannister Marios",
            "id": "F60EF6A65658F86B3DFADA3809BD85C4",
            "company_name": null,
            "demographics":
            {
                "gender": "MALE",
                "passport_issued_by_country": null,
                "social_security_number": null,
                "passport_number": null,
                "industry_sector": null,
                "country_of_residence":
                {
                    "three_character_code": "CMR",
                    "two_character_code": "CM",
                    "id": "164",
                    "name": "CAMEROON",
                    "alternative_code": null
                },
                "name_day":
                {
                    "month": 5,
                    "day": 1
                },
                "date_of_birth":
                {
                    "month": 5,
                    "day": 1,
                    "year": 1963
                },
                "id_number": "593664",
                "industry": null,
                "id_issued_by_country":
                {
                    "three_character_code": "CYP",
                    "two_character_code": "CY",
                    "id": "181",
                    "name": "CYPRUS",
                    "alternative_code": null
                }
            }
        },
        "udf_string_3": null,
        "udf_string_4": null,
        "super_user": true,
        "udf_string_5": null,
        "udf_string_6": null,
        "udf_string_7": null,
        "units_set":
        [
            {
                "default": false,
                "unit":
                {
                    "community_name": "Internal Community",
                    "id": "6F5406E9B7ED04E9A37320C0BF1CF858",
                    "name": "Vehicle Operators SB2",
                    "group_name": "Sales Branch 2",
                    "description": null,
                    "alternative_code": "VOSB2"
                },
                "id": "1B82B407A9534C1EA571FE363957D248"
            },
            {
                "default": false,
                "unit":
                {
                    "community_name": "Internal Community",
                    "id": "1A73F4569FFA76E1C657C73C41D1FDB0",
                    "name": "Call Operators SB1",
                    "group_name": "Sales Branch 1",
                    "description": null,
                    "alternative_code": "COSB1"
                },
                "id": "2321B5FAA0DE4C6491B7BF17CBFAF0C1"
            },
            {
                "default": false,
                "unit":
                {
                    "community_name": "Internal Community",
                    "id": "A4E5BE88FC1C57D96E8E78F5BCCC22FE",
                    "name": "Installation Team 1",
                    "group_name": "Nicosia",
                    "description": null,
                    "alternative_code": "IT1"
                },
                "id": "E8FA42BC877949C9A97BACCF615632B6"
            },
            {
                "default": false,
                "unit":
                {
                    "community_name": "Internal Community",
                    "id": "E0A073A1B2E6E3EA67C9D10539984F61",
                    "name": "Operators SB2",
                    "group_name": "Sales Branch 2",
                    "description": null,
                    "alternative_code": "OSB2"
                },
                "id": "F5AD08D0F4CB4EC6BCCC20BA308608DE"
            },
            {
                "default": true,
                "unit":
                {
                    "community_name": "Internal Community",
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "group_name": "Main Group",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "id": "1"
            },
            {
                "default": false,
                "unit":
                {
                    "community_name": "Internal Community",
                    "id": "1795ACB6244178C2D150C247C553927C",
                    "name": "Team Leaders SB2",
                    "group_name": "Sales Branch 2",
                    "description": null,
                    "alternative_code": "TLSB2"
                },
                "id": "CD76373EF9C94682837DB86624159C80"
            },
            {
                "default": false,
                "unit":
                {
                    "community_name": "Internal Community",
                    "id": "5D14BC340AE9EA3DF44EA8A6FC85DF55",
                    "name": "Team Leaders FG",
                    "group_name": "Finance Group",
                    "description": null,
                    "alternative_code": "TLFG"
                },
                "id": "7CA2C89551F144DBB1602CC2ED8566D6"
            },
            {
                "default": false,
                "unit":
                {
                    "community_name": "Internal Community",
                    "id": "38DF81795D0609C774AA2B9ABFD4C081",
                    "name": "Operators AG",
                    "group_name": "Admin Group",
                    "description": null,
                    "alternative_code": "OAG"
                },
                "id": "C557AA6A7AE642C9A8DF3296BF82AED8"
            },
            {
                "default": false,
                "unit":
                {
                    "community_name": "Internal Community",
                    "id": "4677F5B24AC600DF7476F003DA185FAE",
                    "name": "Operators SB1",
                    "group_name": "Sales Branch 1",
                    "description": null,
                    "alternative_code": "OSB1"
                },
                "id": "28F02A22A34B466AB8390DC97ED7E771"
            },
            {
                "default": false,
                "unit":
                {
                    "community_name": "Internal Community",
                    "id": "B7D80173820BC82969C457490B24D7AE",
                    "name": "Operators MG",
                    "group_name": "Managers Group",
                    "description": null,
                    "alternative_code": "OMG"
                },
                "id": "00371C68F7E24C5CAB36FCB66B8D0790"
            },
            {
                "default": false,
                "unit":
                {
                    "community_name": "Internal Community",
                    "id": "F6F1100A8A406EA107437A1EAC606D44",
                    "name": "Call Operators SB2",
                    "group_name": "Sales Branch 2",
                    "description": null,
                    "alternative_code": "COSB2"
                },
                "id": "335A709AFA8C48BFAE108CA762745120"
            },
            {
                "default": false,
                "unit":
                {
                    "community_name": "Internal Community",
                    "id": "3C3F783D316D68AD55EFAC92810C2FE8",
                    "name": "Operators FG",
                    "group_name": "Finance Group",
                    "description": null,
                    "alternative_code": "OFG"
                },
                "id": "F59D165CC69043D9AB0B6ED1E8B2D5F4"
            },
            {
                "default": false,
                "unit":
                {
                    "community_name": "Internal Community",
                    "id": "121F5DC8A9B89F9AF47EEDBBC6CEC062",
                    "name": "Team Leaders MG",
                    "group_name": "Managers Group",
                    "description": null,
                    "alternative_code": "TLMG"
                },
                "id": "11698895CB48403FAEF00946EBC578FB"
            },
            {
                "default": false,
                "unit":
                {
                    "community_name": "Internal Community",
                    "id": "A058654A5282570BE8568BFCE36EED7C",
                    "name": "Installation Team 2",
                    "group_name": "Nicosia",
                    "description": null,
                    "alternative_code": "IT2"
                },
                "id": "69C3A9DCB6454DAC85CFF4B14FEF6F9B"
            },
            {
                "default": false,
                "unit":
                {
                    "community_name": "Internal Community",
                    "id": "3ACCF03FDAC4A1E8210C9FC245CE71B6",
                    "name": "Team Leaders SMG",
                    "group_name": "Sales Manager Group",
                    "description": null,
                    "alternative_code": "TLSMG"
                },
                "id": "5B06341970314496B24C87718DEDEE78"
            },
            {
                "default": false,
                "unit":
                {
                    "community_name": "Internal Community",
                    "id": "E8DAE159413FCD179984F6F0F2DEB833",
                    "name": "Team Leaders AG",
                    "group_name": "Admin Group",
                    "description": null,
                    "alternative_code": "TLAG"
                },
                "id": "6C5342B6CA05423F84D39FF15DC8C69C"
            },
            {
                "default": false,
                "unit":
                {
                    "community_name": "Internal Community",
                    "id": "63D3B281BC143375076C0773DBB1581D",
                    "name": "Team Leaders SB1",
                    "group_name": "Sales Branch 1",
                    "description": null,
                    "alternative_code": "TLSB1"
                },
                "id": "0DFEF23064DE42F0A437084293ED9C37"
            },
            {
                "default": false,
                "unit":
                {
                    "community_name": "Internal Community",
                    "id": "0CB56EE4B70A3052B5AE02A36FA61772",
                    "name": "Vehicle Operators SB1",
                    "group_name": "Sales Branch 1",
                    "description": null,
                    "alternative_code": "VOSB1"
                },
                "id": "F3158ED13A9C4D988E6050E53E6AD383"
            },
            {
                "default": false,
                "unit":
                {
                    "community_name": "Internal Community",
                    "id": "D2995BB6CB6A73C7E67EDC9841F77072",
                    "name": "Operators SMG",
                    "group_name": "Sales Manager Group",
                    "description": null,
                    "alternative_code": "OSMG"
                },
                "id": "634ECCC060124B0697B87F6E6F356241"
            }
        ],
        "udf_string_8": null,
        "username": "MPAdministrator",
        "cti_enabled": true,
        "id": "1",
        "email": "sakkascy1986@hotmail.com",
        "ip_address": null,
        "udf_date_1": null,
        "udf_date_2": null,
        "security_profile":
        {
            "id": "0C61DE1F3012D926A31BC22A7D804EC9",
            "name": "Administrators",
            "description": "Administrators security profile"
        },
        "udf_date_3": null,
        "udf_date_4": null,
        "log_information":
        {
            "updated_date": "2015-09-10T16:34:41",
            "created_date": "2013-06-10T12:28:19",
            "created_by_unit": null,
            "updated_by_unit":
            {
                "community_name": "Internal Community",
                "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                "name": "Admin Unit",
                "group_name": "Main Group",
                "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                "alternative_code": "MG"
            },
            "created_by_user":
            {
                "person_name": "Marios Lannister",
                "username": "MPAdministrator",
                "id": "1",
                "email": "sakkascy1986@hotmail.com"
            },
            "updated_by_user":
            {
                "person_name": "Marios Lannister",
                "username": "MPAdministrator",
                "id": "1",
                "email": "sakkascy1986@hotmail.com"
            }
        },
        "person_name": "Marios Lannister"
    }
} 
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