activities
- GET activities/get_close_to_estimated_completion_time — This method returns information related with activities which are close to their estimated completion time. Multiple activities are returned by each call
- GET activities/show — This method returns information related with an activity. Single activity is returned by each call
- GET activities/get_pending — This method returns information related with activities which are in pending life cycle state
- POST activities/update — This method updates activities. Single activities can be updated by each call. Fields which are not specified are not updated at all. Fields which are specified as null will be set as null.
- POST activities/start_progress — This method sets an activity in progress. This method can be applied only on pending activities
- POST activities/create — This method creates an activity. Single activities can be created by each call. Only customer activities can be created through this method.
- GET activities/get_overdue — This method returns information related with the activities which are overdue. Multiple activities are returned by each call
- activities/configuration
- GET activities/configuration/statuses/list — This method returns the statuses that are allowed to be used by activities of specific type. Multiple statuses are returned by each call
- GET activities/configuration/services/list — This method returns the services that are allowed to be used by activities of specific type. Multiple services are returned by each call
- GET activities/configuration/cancellation_reasons/list — This method returns the cancellation reasons that are allowed to be used by activities, as defined on the active activity definition. Multiple cancellation reasons are returned by each call
- GET activities/configuration/types/list — This method returns the activity types that are allowed to be used in the system. Multiple activity types are returned by each call
- GET activities/configuration/categories/list — This method returns the activity categories that are allowed to be used by activities of specific type. Multiple activity categories are returned by each call
- GET activities/get_completed — This method returns information related with completed activities. Multiple activities are returned by each call
- GET activities/list — This method returns information related with activities. Multiple activities are returned by each call
- POST activities/complete — This method completes an activity, which is already in progress
- GET activities/get_in_progress — This method returns information related with activities which are in the in progress life cycle state. Multiple activities are returned by each call
- POST activities/cancel — This method cancels an activity, which is not already completed or cancelled.
- GET activities/get_cancelled — This method returns information related with cancelled activities. Multiple activities are returned by each call