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Setting Up SMTP Relay with Gmail in Your CRM.COM Application

SMTP relay allows your CRM.COM application to send emails using Gmail's SMTP server. This guide will assist you in configuring SMTP relay within your CRM application using Google Gmail

Step 1: Enabling Less Secure Apps

Before setting up SMTP relay, ensure that your Gmail account allows less secure apps to access it. Keep in mind that enabling this option might reduce your account's security.

  1. Log in to your Gmail account. If you don’t have an account, follow the link provided:

Sign in - Google Accounts

  1. Go to your account settings by clicking on your profile picture and selecting "Manage your Google Account."

  2. Navigate to "Security."

  3. Find "Less secure app access" and turn it on. Note that this step is required for many applications to access your Gmail account.

Step 2: Generate App Password (Recommended)

  1. For enhanced security, it's recommended to generate an app-specific password for your CRM application.

  2. In your Google Account settings, go to "Security."

  3. Under "Signing in to Google," select "App passwords."

  4. Generate a new app password for your CRM application. Keep this password secure.

Step 3: Configure SMTP Settings in Your CRM Application

Enter the following SMTP settings in your CRM application to enable SMTP relay using Gmail's SMTP server:

  1. SMTP Host Name: smtp.gmail.com

  2. Port: Use port 587 for TLS or port 465 for SSL.

  3. Username/email address and password: Enter your Gmail email address and the app-specific password you generated (or your regular Gmail password if not using app passwords).

  4. Encryption: Enable TLS for port 587 or SSL for port 465.

Step 4: Test and Verify

Once you've configured the SMTP settings in your CRM application, test the SMTP connection by sending a test email.

  1. Use your application's email functionality to send a test email.

  2. Verify that the test email is successfully sent using Gmail's SMTP server.

Important Considerations:

  • Security: Using an app-specific password or your regular Gmail password is a security concern. Generate an app-specific password for enhanced security.

  • Less Secure Apps: Enabling less secure app access might compromise your account's security. Use it cautiously and consider more secure alternatives if possible.

  • Two-Factor Authentication: If you have two-factor authentication enabled, you'll likely need to generate an app-specific password even for secure applications.

Please note that Gmail's policies and settings may change. Refer to Gmail's official documentation or support resources for the most up-to-date information on setting up SMTP relay with Gmail.

Conclusion: SMTP relay through Google Gmail provides a reliable and efficient method for sending emails from your CRM application. By accurately configuring the settings outlined in this guide, you should be able to seamlessly send emails to your contacts. If the settings are correct and properly aligned, you can confidently expect successful email delivery and communication through Google`s Gmail robust email infrastructure. Always ensure the accuracy of your settings to ensure smooth email delivery and prevent any potential issues.

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