Back to Notifications Main Page
Learn to set up Notifications related business processes and rules.
Mandatory Configuration: Links to manuals of Notifications configuration modules that are required for the module to work correctly.
Related Configuration: Links to manuals of configuration modules other than the Notifications's that offer additional functionality or are required for the module to work correctly.
Optional Configuration: Links to manuals of Notifications configuration modules that offer additional functionality but are not required for the module to work correctly.
Mandatory Configuration
The following modules must be configured to use the Notifications:
| Module Name | Manual | Description |
|---|---|---|
| Notification Run Definitions | Configuring Notification Types | Define a set of business rules which are used by Notification Runs to generate Notifications. |
Notification Types | Using Notification Run Definitions | Define the Types that will be available for selection when creating a new Notification Run. |
Related Configuration
The following modules are related to, but are not a part of, Notifications. Such entities either:
- Must be configured accordingly in order to be able to start using the Notifications module (Configuration Type = Mandatory)
OR - May be configured to use the Notifications module at its full capacity (Configuration Type = Optional).
| Module Name | Module Manual | Module Description | Configuration Type |
|---|---|---|---|
Communication Queue External System | Define the external systems which are allowed to access and process information kept in the Communications Queue created by Notification Runs. | Optional | |
Communication Templates | Configuring Communication Templates | Define the Communication Templates to be used to create the Communication of the Notifications created by Notification Runs. | Mandatory |
Optional Configuration
The following entities are available and can be configured under Notifications. A working CRM.COM model can exist without them being configured.
| Module Name | Module Manual | Module Description |
|---|---|---|
| Not Applicable | Not Applicable | Not Applicable |