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Icareus

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Overview

Icareus Suite is an Over-The-Top (OTT) TV platform that is used to stream content to subscription Video-on-Demand (SVOD) or Transaction Video-on-Demand (TVOD) based subscriptions. CRM.COM provides a ready-made implementation with Icareus Suite, via the Icareus Provisioning module, which is primarily responsible for handling the activation and deactivation of signals transmitted to devices.

For example, when a new subscription is created in CRM.COM, the subscription is also created in Icareus Suite which is directly updated; the provisioning signals are sent to the subscriber's device to activate the registered services.

Major features

  • Integration to Icareus Suite
  • Activation and deactivation of subscriptions is handled at real-time as soon as the action takes place
  • Option to archive old provisioning requests. For more information refer to Utilities

Using Icareus

  • Icareus implementation submits requests to Icareus system at real-time
    • Subscription actions update subscription provisioning state in CRM.COM and if associated with a change that should be also executed in Icareus, a request is constructed using commands commands and sent to Icareus.

No user intervention or further setup (other than the provider) is required for request exchange between CRM.COM and Icareus.

Setting Up Icareus

Billing > Provisioning > Icareus > Set Up Provisioning Provider

Provisioning Provider

The parameters that are necessary to access the CA/OTT platform and to map the CRM.COM services and physical goods to be provisioned can be supplied from Provisioning Provider Data Entry page.

Provider fields

The table describes the standard sections of a Provisioning Provider Data Entry page and explains how the fields in the page are used.

 Mandatory   Configurable

Main Information
Provider Information

Name and Alternative Code of the provider

Provisioning Protocol

Life Cycle State: Must be 'Effective' to send commands to the CA/OTT platform.

Connection Parameters

End Point that will be used when calling the CA/OTT platform.

User Name, Password: Credentials used to login to the CA system.

Character Set Encoding used by the web services (defaults to UTF-8).

Distributors

 

Distributors are used to associate the services and devices (installed items) of a subscription with the provisioning provider.  Multiple distributors on a subscription represent separate viewing locations.  Each device can offer different services.  In a pay TV subscription, for example, two distributors can represent the decoder and channels available in a living room and bedroom.

Create the distributors that can be provisioned through the provider.  One or more provisioning distributors must be present for a provider to be 'Effective'. 

ADD a new distributor and supply the information required in the modal.

Main Information

Name,  Alternative Code for the provisioning distributor.

Allowed Services

Define the services available through the distributor. Once a distributor is selected, only the services defined as 'Allowed' will be available for selection when adding subscription services.

Two options are supported:

  • All Provisioned Services: All services provisioned by the provider can be distributed.

  • Specific Provisioned Services: Only the services in the list can be distributed. 

The available services are filtered and validated against those defined in the 'Services' section, which can be provisioned by the associated provider.

Restrictions

Minimum/Maximum Optional/Mandatory service restrictions determine the number of services that can be added to the distributor.

Restrictions per Service Type: Define the minimum and maximum number of services that can be added to the distributor, from specific service types.

Restrictions per Physical Good Type: Define the minimum and maximum number of installed items that can be added to the distributor, from specific physical good types.

Dependencies

Define services, service types, physical goods or physical good types that must be added to the distributor, if enabled.

Services

One or more service mappings must be present for a provider to be 'Effective'.

Service: Termed and usage services that can be provisioned by the provider.

CA ID: The unique identifier for the service at the CA/OTT platform.

An ID is not mandatory for a non-provisioning service (i.e. a service whose product type is not set as 'Used for Provisioning').


Physical Goods

A list of devices that are necessary for provisioning through the provider. For example, a decoder and a smartcard, or only a decoder or only a modem.  A specific device type may be mandatory for a certain provider.

The Installed Item Alternative Code represents the ID of devices communicated to the CA/OTT platform.

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Related configuration areas

Mandatory modules must be configured for the provisioning module to work.

Manual LinkArea DescriptionConfiguration
Products
  • Physical Good Types
  • Service Types
  • Physical Goods
  • Services

Configure the physical good and service types, and the physical goods and services that will be offered to subscriptions, by adding them to the provisioning provider.

 Mandatory
CommunicationsCommunication Queue External SystemSet up the external system that will be used to handle mail messages created for the provider.Optional

Icareus command mapping

The table below displays the CRM.COM processes and actions that trigger each Icareus command (a request) as well as the parameters sent for each request.

For any action executed if an account is not registered in Icareus, the system will display an error.

Icareus Command
Usage
Triggered By CRM.COM Subscription Action
Command Parameters
ADD_USER

Used to register a new account in Icareus.

If there is an 'Effective' subscription service or installed item distributed on Icareus and the subscription is not yet associated with an Icareus account, then the command is triggered, and an account is registered.

Subscription Actions

  • Become subscriber (Effective)
  • Activate subscription
  • End short term deactivation
  • End subscription resting
  • Short term activation
  • Change subscription distribution

Service Actions

  • Add 'Effective' services
  • Start services
  • Swap services
  • Add service usage

Installed Item Actions

  • Add installed item
  • Swap installed item

 

  • The subscription provisioning provider parameters related to the subscription.
REMOVE_USER

Used to un-register an account inIcareus(permanently)

Subscription Actions
  • Terminate subscription for cancelling 
  • Terminate subscription for regretting
  • The subscription provisioning provider parameters related to the subscription that will be used to access the account.
ACTIVATE_PRODUCT

Used to add and activate subscription services to a registered Icareus account.

Subscription Actions

    • Become subscriber (Effective)
    • Activate subscription
    • End short term deactivation
    • End subscription resting
    • Short term activation
    • Change subscription distribution

Service Actions

    • Add 'Effective' services
    • Start services
    • Swap services
    • Add service usage
  • The subscription provisioning provider parameters related to the subscription that will be used to access the account.
  • A list of subscription service IDs that will be added to the account.
  • A list of the subscription provisioning distributors linked with the subscription services.
CANCEL_PRODUCT

Used to remove and deactivate subscription services inIcareus.

  • If one or more authorised Usage or Termed subscription service provisioned by Icareus is deleted or cancelled from a specific subscription, then the command is triggered.

Subscription Actions

    • Terminate subscription for cancelling
    • Terminate subscription for regretting
    • Deactivate subscription
    • Short term deactivation
    • Rest subscription
    • End short term activation
    • Change subscription distribution

Service Actions

    • Remove services - Cancel
    • Remove services - Regret
    • Stop services
    • Swap services  
  • The subscription provisioning provider parameters related to the subscription that will be used to access the account.
  • A list of subscription service IDs that will be removed from the account.
  • A list of the subscription provisioning distributors linked with the subscription services.
ADD_DEVICE_USERUsed to register a new device to a registered Icareus account.

Installed item Actions

  • Add installed item
  • Swap installed item
  • The subscription provisioning provider parameters related to the subscription that will be used to access the account.
  • The STB Alternative Code that will be created.
  • The subscription provisioning distributor linked with the subscription installed item that will be created.
REMOVE_DEVICE_USERUsed to remove a device from a registered Icareus account.

Installed Item Actions

  • Remove installed item
  • Swap installed item
  • The subscription provisioning provider parameters related to the subscription that will be used to access the account.
  • The STB Alternative Code that will be cancelled.
  • The subscription provisioning distributor linked with the subscription installed item that will be cancelled.

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Icareus Business Examples

Subscription with multiple viewing points 

Provisioning Distributors

Scenario 1

Company ZX offers to its customer's the option to have multiple viewing points per subscription. This enables its customers to have a separate box and card in each of the rooms, and choose between having the same channels or different channels available through boxes . The maximum number of viewing points that can be added to a subscription is 4.

Solution

For each set of box and card that will be made available to subscribers, CRM.COM must have a different provisioning distributor available, in order to set the channel availability and restrictions per box.

In order to support this, the following distributors must be set up in the Provisioning Provider.

  • Main
  • TWIN1
  • TWIN2
  • TWIN3

 

 

Notes

 

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