Versions Compared

Old Version 7

changes.mady.by.user Persia Xenopoulou (Deactivated)

Saved on

compared with

New Version Current

changes.mady.by.user Persia Xenopoulou (Deactivated)

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Anchortoptop

Excerpt
hiddentrue

Learn to work with EXSET SMS

...

Anchor
top
top

Excerpt
hiddentrue

Learn to work with EXSET SMS

Anchor
top
top

Panel
nameblue

On this page

Table of Contents
maxLevel2

Overview

EXSET is a Conditional Access System conditional access system (CAS) through which video the provisioning signals of video streaming subscriptions can be managed with regards to provisioning signals. CRM. 

CRM.COM integrates with EXSET, using the EXSET SMS the EXSET Subscriptions Management System (SMS) - Billing Exchange Provisioning provisioning module, which is primarily responsible for handling handles the activation and deactivation of signals transmitted to devices.  The module can also be used to send messages to the subscriber subscribers through their devices and to check for piracy.

Major features

  • Integration to with EXSET SMS SMS.

  • Provisioning is a two-step process, executed in a batch mode.

    1. Changes in CRM.COM are received by SMS on a regular basis)
    2. SMS processes and forwards the requests to EXSET, from where the actual signals are transmitted to subscribers' devices.
    3. SMS reports whether the commands were successfully handled by the CAS to CRM.COM.
    Activation

    , executed in a batch mode. 

  • Simultaneous activation and deactivation of multiple subscriptions simultaneouslySending of messages to .
  • Messaging multiple subscribers simultaneouslyUsage of utilities to handle one subscription at a time for various tasks such as, pairing at once.
  • Utilities can be used to manage individual subscriptions (e.g., to pair devices or send messagesOption to archive old provisioning requests. For more information ).
  • Archiving of former provisioning requests (refer to Utilities for more information).

Using EXSET SMS 

The communication of CRM.COM and EXSET CAS is succeeded communicate through the usage of TQUEUE.

TQUEUE is the entity which logs all of the provisioning requests that are sent from CRM.COM to the EXSET CAS through the SMS. The TQUEUE entity is not Subscription Management System.  TQUEUE is not a CRM.COM entity but exists only at and can only be found on the SMS side; therefore, CRM.COM is responsible for updating and using information from this entity, whereas the SMS will forward .  As a result, CRM.COM must update and use the information from TQUEUE table and  SMS forwards the commands to the CAS. 

The series of events procedure is usually as follows:

  1. CRM.COM (Billing the billing participant) submits new unprocessed commands in TQUEUE (found in the SMS).
  2. SMS retrieves the unprocessed commands and forwards them to the CAS.
  3. EXSET CAS accept CAS accepts provisioning commands coming from the SMS, send sends the appropriate signal to the decoder and then respond responds to the SMS.
  4. The SMS receives the respond response to each command and update updates its status in the TQUEUE Table.
  5. CRM.COM gets the updated status of each processed command ('Completed' or 'Rejected') and updates the status of the provisioning request's status in request in CRM.COM.

Image Added

Setting Up EXSET SMS

Info
iconfalse

Billing > Provisioning > EXSET SMS > Set Up Provisioning Provider

Provisioning

...

provider

Include Page
Provisioning Provider
Provisioning Provider

...

Include Page
Provisioning - Related Configuration Areas
Provisioning - Related Configuration Areas

 

...

Using Batch Processes to Handle Subscriptions

Info

Billing > Provisioning > EXSET SMS

...

Include Page
Provisioning - Process Provisioning Requests
Provisioning - Process Provisioning Requests

Back to top  

Sending

...

Infocas messages

...

Include Page
Provisioning - Perform Mail Runs
Provisioning - Perform Mail Runs

The table describes the sections of Mail and Bark Messages Run Infocas Messages Run Definition Data Entry page, and  and explains how the fields in the page are used.

 Mandatory   Configurable

Main Information
Name & , Alternative Code

Input Settings 

Communication Queue External System: The Communication Queue External System that will be is used to identify which the 'Pending' Communications must communications to be processed by the Runrun.

Broadcast Period (in minutes): The duration in minutes for which the provider will be sending of the Infocas message .  Values can be from '1' (up to '10080').

Broadcast Interval (in minutes): The time interval in minutes between each message broadcast . It must be smaller than the 'broadcasting period' and between '1' to '1440'. up to 1440 minutes and smaller than the Broadcast Period.

Process Immediately: Determines if the request will be is sent directly to EXSET, or created and processed subsequently by the provisioning request processing run.

 

Back to top  

Sending

...

a fingerprint

...

Include Page
Provisioning - Perform Fingerprinting Runs
Provisioning - Perform Fingerprinting Runs

The table describes the sections of Fingerprinting Run Definition Data Entry page, and  and explains how the fields in the page are used.

 Mandatory   Configurable

Main Information
Name & , Alternative Code

Criteria

Included in SegmentSegments: A list of subscriber segments which includes the subscribers which that will receive the fingerprintNot included in Segment.

Excluded Segments: A list of subscriber segments which includes the subscribers that will not receive the Fingerprintfingerprint.

Input Settings

Broadcast Period (in Minutes): The duration in minutes for which the provider will be sending the fingerprint message which can be between '1' should be sent(up to '10080').

Broadcast Interval (in Minutes): The time interval in minutes between each fingerprint broadcast . It must be up to 1440 minutes and smaller than the 'broadcasting period' and between '1' to '1440'Broadcast Period.

Show Time (in Seconds): The duration in seconds of the each fingerprint message on the screen every time that is broadcasted which can be between '1' and (up to '65535').

Window Type: The close mode of the fingerprint message window. The available allowed possible values are:

  • 1: RC button
  • 2: On time

Position (X,Y): The Defines the position of the fingerprint on the screen , measured in pixelspixels (0-65535). The X value, defines the horizontal position of the fingerprint, starting from the left side of the video frame. The Y value, defines the vertical position starting from of the fingerprint, stating from the top side of the video frame. If not specified, then the position is set randomly, based on the CA system settings. The allowed values are 0-65535 pixels.

Window Transparency: The fingerprint message window transparency (allowed values (between 0-100%)

Window Background color: The fingerprint message window background.

Font Transparency : The transparency of the fingerprint message fonts (allowed values (between 0-100%).

Font color: Color of the fingerprint message.

Process Immediately: Determines if whether the request will be is sent directly to EXSET, or created and processed subsequently by the provisioning request processing run.

Back to top  

 

...

Using a Utility to Handle a Subscription

Info

Billing > Provisioning > EXSET SMS

Utilities are used to handle specified subscriptionsone subscription at a time.

Sending

...

a fingerprint

...

Include Page
Provisioning - Send Fingerprinting
Provisioning - Send Fingerprinting

Provide the information required by the utility and submit. 

Determine the settings that will be Provisioning Requests

Main Information

(Settings used to identify and construct the 'Display Fingerprint'

provisioning requests)

Send to: Determines whether the fingerprinting fingerprint will be sent to all subscribers or a specific onesubscriber or to all.

Smartcard: The smartcard of the specific subscriber the fingerprinting check will take place if the Send To is set to 'Specific Subscriber'that will be checked with the fingerprint.

Broadcast Period (in Minutes): The duration in minutes for which the provider will be sending the fingerprint message which can be between '1' should be sent(up to '10080').

Broadcast Interval (in Minutes): The time interval in minutes between each fingerprint broadcast. It between each fingerprint broadcast must be smaller than the 'broadcasting period' and between '1' to '1440'up to 1440 minutes and smaller than the Broadcast Period.

Show Time (in Seconds): The duration in seconds of the fingerprint message on the screen every time that is broadcasted which can be between '1' and '65535'(up to 65535 minutes).

Window Type: Defines the close mode of the fingerprint message window. The available allowed possible values are:

  • 1: RC button
  • 2: On time

Position (X,Y): The  Defines the position of the fingerprint on the screen , measured in pixels (0-65535). The X value, defines the horizontal position of the fingerprint, starting from the left side of the video frame. The Y value, defines the vertical position starting from of the fingerprint, stating from the top side of the video frame. If not specified, then the position is set randomly, based on the CA system settings. The allowed values are 0-65535 pixels.

Window Transparency: The fingerprint message window transparency (allowed values  (between 0-100%)

Window Background color: The fingerprint message window background.Font Transparency: The transparency of the fingerprint message fonts (allowed values color

Font Transparency (between 0-100%).

Font Font color: Color of  of the fingerprint message.

Process Immediately: Determines if whether the request will be is sent directly to EXSET, or created and processed subsequently by the provisioning request processing run.

 

Back to top  

Sending

...

Infocas messages

...

Include Page
Provisioning - Send Mail Messages
Provisioning - Send Mail Messages
. Start by selecting the Type of text to be sent and provide the rest of the required information. Unlike 'Infocas message runs', no Communication is related to messages that are sent through the utility as the text to be included in the message
Mail Messages

Provide the required information starting with the type of text.  As the message text is provided through the utility, there is no related Communication (unlike Infocas message runs).

Determine the settings that will be 'Display Fingerprint' Provisioning Requests

Main Information

(Settings used to identify and construct the

Infocas requests)

Send to: Determines whether the message will be sent to all subscribers or a specific onesubscriber or to all.

Smartcard : The smartcard of the specific subscriberthat the message will be sent to, if the Send To is set to 'Specific Subscriber'.

Broadcast Period (in minutes): The duration in minutes for which the provider will be sending the Infocas message.  Values can be from '1' of the infocas message (up to '10080').

Broadcast Interval (in minutes): The time interval in minutes between each message broadcast. The Broadcasting Interval must always be smaller than the Broadcasting Period. Values can be from '1' to '1440'.Text: the body of the message sent.  each infocas broadcast must be up to 1440 minutes and smaller than the Broadcast Period.

Text (message) 

Process Immediately: Determines if whether the request will be is sent directly to EXSET, or created and processed subsequently by the provisioning request processing run.

Back to top  

Resetting a subscription

...

Used The utility is used to re-authorize the enabled subscription services. In most cases, the 'Recall' command is used by the provider to reset and re-authorize all smartcard services provided by the smartcard, (when a customer notifies the operator regarding a service which is not working. Define the smartcard and the subscription on reports a malfunction).  Define the smartcard and subscription on which the services should be re-authorised authorized and SUBMIT the request.

 

 

Anchor
commands
commands
EXSET

...

SMS Requests

...

The table below displays the CRM.COM processes and actions that trigger the requests sent to EXSET SMS requests, as well as the parameters sent for each request.

Requests associated with service activation Activation and deactivation or registration of installed items commands are not directly triggered by the execution of CRM.COM subscription actions. Once the Provisioning Request Processing Run Definition is executed, the system is checked against the logic available under the Trigger Logic column, and the respective EXSET SMS command is created, provided the necessary conditions are met System conditions (in the Trigger Logic column) must be met during the execution of the 'provisioning request processing run definition', in order for the respective EXSET SMS command to be created.

RequestUsageUseTriggered ByTrigger LogicParameters
Add Subscription

Registers Register a new subscriber in EXSET.

  • Provisioning request processing run
  • The subscription service is NOT of type 'Usage'.
  • Has The subscription has at least one one authorized 'Effective' or 'Short Term -term Effective' subscription service , which that is not authorized1.
  • The TQUEUE entry unique identifier
  • The subscription identifier
  • The distributor linked with to the subscription service 
  • The CA ID of the subscription service CA ID
  • The CA ID of the associated physical good good.
Remove SubscriptionDeactivates Deactivate a subscription service in EXSET.
  • Provisioning request processing run
  • The subscription service is 'Effective' or 'Short Term -term Effective'.
  • Has The subscription has at least one 'Not Effective', 'Regretted', 'Swapped', 'Removed', 'Cancelled', 'In Resting' or 'Short Term -term Not Effective' subscription service, which  that is authorized1.
  • The TQUEUE entry unique identifier
  • The subscription identifier
  • The distributor linked with to the subscription service 
  • The CA ID of the subscription service CA ID
  • The CA ID of the associated physical good good. 
Renew Subscription

Sends Send re-authorization commands to activate subscription service if 30 days have passed since the last activation, provided the subscription is still 'Effective' in CRM.COM.

  • Provisioning request processing run
  • The subscription service is NOT of type 'Usage'.
  • Has The subscription has at least one 'Effective' or 'Short Term -term Effective' subscription service, which that is not authorized1.
  • The distributor 's authorization date plus 30 days is less than or equal to the current date.
  • The TQUEUE entry unique identifier
  • The subscription identifier
  • The distributor linked with to the subscription service 
  • The CA ID of the subscription service CA ID
  • The CA ID of the associated physical good good.
Change Device

Registers Register a new installed item related to the subscription.

  • Provisioning request processing run
  • Has The subscription has at least one 'Effective' or 'Short Term -term Effective' subscription service distributed to:
    • at At least one smartcard which that is not initialized2.
    • at At least one STB which that is initialized2.
    • a A deleted smartcard which that is initialized2 and not used by another subscription
  • The TQUEUE entry unique identifier 
  • The distributor linked with to the subscription service 
  • The subscription identifier
  • The CA ID of the replaced physical good's CA ID
  • The CA IDof ID of the new physical good good.
Pair - Unpair Device

Pairing Pair and unpairing unpair decoders and smartcards.

  • Provisioning request processing run
  • Has The subscription has an 'Effective' or 'Short Term -term Effective' subscription service distributed to:
    • at At least one smartcard which that is not initialized2.at
    • At least one STB which that is not initialized2.
  • The TQUEUE entry unique identifier 
  • The distributor linked with the smartcard (if applicable)
  • One of the following , in caseof unpairing, or both, in caseof pairing:
    TheCA (for unpairing) or both (for pairing):
    • The CA ID of the associated smartcard
    • The CA ID of the associated decoder.

Add Broadcast Infocas

 

Sends Send a message to multiple subscribers.

  • Provisioning request processing run
  • The command is triggered when the Send send Infocas Message Utility message utility is submitted with the Type type set to 'All Subscribers'.
  • The TQUEUE entry unique identifier 
  • The message that will be sent to the subscriber
  • The message 's broadcast duration in minutes
  • The time interval in minutes between each message broadcast.

Add Individual Infocas

 

Provisioning request processing run.

  • Entries exist in the communication queue in a 'Pending' Life Cycle Statelife cycle state.
  • External system of the provider is equal to the external system specified on the 'infocas Infocas message run definitions'.'
  • The associated communication is classified as 'Outgoing' and refers to a subscription or notification having the subscription in the notification information.
  • The subscription has at least one installed item distributed to EXSET SMS.
  • The subscription does not have another provisioning request related to a TQUEUE entry in a 'New' or 'Under Processing' state
    OR
  • The command is triggered when the 'send infocas Infocas message utility' is submitted with the type set to 'single subscriber'.
  • The TQUEUE entry unique identifier 
  • The distributor linked with the smartcard (if applicable)
  • The CA ID of the associated smartcard
  • The message that will be sent to the subscriber
  • The message 's broadcast duration in minutes
  • The time interval in minutes between each message broadcast
  • The communication queue number that was processed by the provisioning request (if applicable).

Add Broadcast Fingerprint

Sends Send a Fingerprinting fingerprinting message (used to check for piracy) to multiple subscribers.
  • Provisioning request processing run
  • Fingerprinting Run
 
  • The TQUEUE entry unique identifier 
  • The service CA ID if the message is sent to subscribers having subscribed to a specific service
  • Fingerprint parameters, such as window type , and positions etc.
  • The communication queue number that was processed by the provisioning request (if applicable).

Add Individual Fingerprint

 

Sends Send a fingerprinting message (used to check for piracy) to a single subscriber.
  • Provisioning request processing run
  • Display fingerprint utility
 
  • The TQUEUE entry unique identifier 
  • The distributor linked with the Smartcard smartcard (if applicable)
  • Fingerprint parameters, such as window type , and positions etc.
  • The CA ID of the associated Smartcardsmartcard
  • The service CA ID if the message is sent to subscribers having a specific service
  • The communication queue number that was processed by the provisioning request (if applicable).
Recall Subscription

Re-authorises authorize the services enabled on a subscription.

  • Provisioning request processing run
  • Recall subscription utility
 
  • The TQUEUE entry unique identifier 
  • The distributor(s) linked with the subscription 
  • The CA ID of the associated physical good good. 
Info

1. 'Authorized' is a field kept in CRM.COM for every subscription service, which represents its state at the provider.

  • authorized Authorized = active Active (1)
  • not Not authorized = inactive Inactive (0)

2. 'Initialized' is a field kept in CRM.COM for every installed item, which represents its state at the provider.

  • initializedInitialized = registered Registered (1)
  • not Not initialized = not Not registered (0)


Back to top  

...

Panel
nameblue
titleProvisioning Distributors

Scenario 1

Company ZX offers to its customers the option to have multiple viewing points per for each subscription. This enables its customers to Customers can have a separate box and card in each of the rooms'box and card' pair in each room, and choose between having the same channels or different channels available through boxes. The maximum number of viewing points that can be added to a subscription is 4.

Solution

For each set of box and card that will be made available to subscribers, to have a different selection of channels available from each pair.  Up to four viewing points can be added to a subscription.

Solution

CRM.COM must have a different provisioning distributor available , in order to set the for each pair (box and card) offered to subscribers, as channel availability and restrictions per can be set separately for each box.

In order to To support this, the following distributors must be set up in the Provisioning Providerprovisioning provider.

  • Main
  • TWIN1
  • TWIN2
  • TWIN3

 

Back to top  

Provisioning

...

flexible and fixed bundle products

Panel
nameblue
titleHandling of Flexible and Fixed Bundle Products

Scenario 2

Company ZX offers its customers , flexible and fixed bundle products as well as single channels. Subscribers can request to switch between the available product offerings at any time. It is required that the agents can view the sent requests that are being sent, to ensure that the signals are provisioned to the customers.

 

Solution

Consider the following provisioning mapping:

  • Components of Flexible Bundle A
    • Geological CA ID = GFA1
    • Entertain CA ID = EFA2
  • Components of Flexible Bundle B
    • Religion CA ID = RFB1
    • Baby Channel channel CA ID = BFB2
  • Flat Products
    • Agriculture CA ID = AF1


Example 1: Provisioning of a Flexible Bundle flexible bundle

On provisioning a Flexible Bundle A, having which includes the Geological and Entertain channels, the following requests will be sent:

  • 1 PAIR _ UNPAIR _ DEVICE _ RECEIVER (Smartcard and Decoder)
  • 2 ADD _ SUBSCRIPTION
    • CA ID = GFA1 which represents the (Geological channel)
    • CA ID = PFA2 which represents the (Entertain channel)


Example 2: On swapping from Flexible Bundle a flexible bundle to a flat product

On swapping Flexible Bundle A , to Agriculture the following requests will be sent:

  • 1 ADD _ SUBSCRIPTION
    • CA ID = AF1 which represents the (Flat product channel)
  • 2 REMOVE _ SUBSCRIPTION
    • CA ID = GFA1 which represents the (Geological channel)
    • CA ID = PFA2 which represents the (Entertain channel)

Example 3: On upgrading the Flexible Bundle A to Flexible Bundle B with Geological and Religion

On upgrading from one Flexible Bundle to the other flexible bundle to another the following Requests requests will be sent:

  • 2 ADD _ SUBSCRIPTION
    • CA ID = RFB1 which represents the (Religion channel)
    • CA ID = BFB2 which represents the Baby Channel(Baby channel)
  • 2 REMOVE _ SUBSCRIPTION
    • CA ID = GFA1 which represents the (Geological channel)
    • CA ID = EFA2 which represents the (Entertain channel)

Back to top  

...

Sending mail messages to subscriber's box

Panel
nameblue
titleConax Web Services 'Mail & Bark Messages' Utility

Scenario 3

Company ZX would like wants to send personalized messages to its subscribers , that will be directly accessible via their Set-Top Boxes (STBs). Specifically, it wants to be able to send:

  • Messages that can be accessed via the subscriber's STB inbox.
    • Messages that are shown on the subscriber's

    that are:

    • Directly accessible through their set-top boxes (STBs) 
    • Displayed on their TV.



    Solution

    Agents should use the "Mail & Bark Infocas Messages Utility" and ', select the appropriate type for each of the above  of message for each method of communication . The agents should type and provide the message that they would like to send to the subscriber.

    Messages that can be accessed via their through the subscriber's STB inbox

    		Mail Message

    Messages that are shown on their the subscriber's TV

    		Bark Message
    Note
    titleNotes

     

    Glossary

    The , which .  The SMS is 'Active' state: Provisioning

    The provisioning state of a subscription service (i.e. a channel) that can be either 'Active' or 'Inactive'.

    CRM.COM Term
    Definition
    CAS
    Conditional Access System (CAS)

    A system (in this case

    is EXSET.    		SMSStands for

    EXSET) that provides content to subscribers through their devices.

    Subscriptions Management System (SMS)A system responsible for retrieving data for processing from the billing system (in this case CRM.COM), and subsequently forwarding it to the CAS (ExsetEXSET).
    Billing SystemA system responsible for creating unprocessed conditional access (CA) commands based on subscription information. The information from CA commands ' information is subsequently retrieved by the SMS. 
    CRM.COM is the Billing System billing system for EXSET Providerprovider.
    TQUEUEThe entity in the SMS responsible for registering the provisioning requests sent from CRM.COM.'

    Provisioning State

    In reference to a termed subscription service (channel), it is 'Active' when provisioning signals are sent to the subscriber

    's

    device

    .

    and 'Inactive'

    state: No provisioning

    when signals are not sent

    to the subscriber's device

    .

    Infocas Message

    A An on-screen message sent by the provider to the customer which appears directly on the screen (On-Screen-Message).

    Fingerprint

    A fingerprint is a visible Visible text displayed for a limited time on screen by the STB that on the screen. A fingerprint can be used to identify subscribers that de-scrambled content or do not abide by the signed contract terms.

     

    Back to top  

     

    Panel
    namegrey

    Related Links

    Filter by label (Content by label)
    showLabelsfalse
    spacesV4Manual
    showSpacefalse
    labelsglobal