Tip
Available from CRM.COM R9.0.0

Table of Contents

maxLevel	2

GET communications/configuration/categories/list

This method returns the communication categories that are allowed to be used by communications. Multiple communications categories are returned by each call

Resource URL

Parameters

Name

Type

Description

token

String

The token retrieved from the login method

fields_set

(optional)

List of Strings, comma separated

A list of fields that should be included in the results. If not specified then all the available fields will be returned

Response Data

...

Examples

Expand

title	Example 1

HTTP Method: GET

Request:

Response:

Code Block

theme	Confluence
language	javascript
linenumbers	true

{
    "status":
    {
        "message": "",
        "description": "",
        "code": "OK"
    },
    "data":
    [
        {
            "parent_id": null,
            "id": "58F9A79964F84E0267D3AC1DA660F435",
            "name": "Technical",
            "description": "Technical Communications",
            "code": "TCH"
        },
        {
            "parent_id": null,
            "id": "D5A96C204FD8E6824F0FCD036B1C57CD",
            "name": "Technical Issues",
            "description": "Technical Issues",
            "code": "TCHI"
        },
        {
            "parent_id": null,
            "id": "E55C28E9C03DAF559B1CBE0B0D29C8F5",
            "name": "Customer Care",
            "description": "Customer Care Communications",
            "code": "CCARE"
        },
        {
            "parent_id": "E55C28E9C03DAF559B1CBE0B0D29C8F5",
            "id": "E5F155D007BC24C57FF23DD8D7CB88F4",
            "name": "Customer Care Questions",
            "description": "Customer Care Questions",
            "code": "CCQ"
        },
        {
            "parent_id": "E55C28E9C03DAF559B1CBE0B0D29C8F5",
            "id": "7CDB0FB41ACA95725AC62BE6FD41F87B",
            "name": "Customer Care Issues",
            "description": "Customer Care Issues",
            "code": "CCIssue"
        },
        {
            "parent_id": "E55C28E9C03DAF559B1CBE0B0D29C8F5",
            "id": "9D665495E4F60D9CA119888D76FCED3D",
            "name": "Customer Care Complaint",
            "description": "Customer Care Complaint",
            "code": "CCC"
        },
        {
            "parent_id": null,
            "id": "E7A5682FD665927F9C04723E9E79C42D",
            "name": "Customer Care Information",
            "description": "Customer Care Information",
            "code": "cci"
        }
    ]
}

GET communications/configuration/queue_external_systems/list

This method returns the communication queue external systems that are allowed to be used in communications. Multiple communication queue external systems are returned by each call

Resource URL

Parameters

...

Name

...

Type

...

Description

...

token

...

String

...

The token retrieved from the login method

...

group_identifier

(optional)

...

The identifier of the group that will be creating the communication. The group is filtered against the queue external system's allowed organisational units. The allowed group identifier fields are the following:

...

unit_identifier

(optional)

...

The identifier of the unit that will be creating the communication. The unit is filtered against the queue external system's allowed organisational units. The allowed unit identifier fields are the following:

...

media

(optional)

...

The media that will be used to send the communication, which can be EMAIL, SMS, PHONE, LETTER, FACE_TO_FACE or DEVICE. The media is filtered against the queue external system's supported media.

Tip
Available from CRM.COM R9.1.0

...

fields_set

(optional)

...

List of Strings, comma separated

...

A list of fields that should be included in the results. If not specified then all the available fields will be returned

Response Data

...

Examples

Expand

title	Example 1

HTTP Method: GET

Request:

Response:

Code Block

theme	Confluence
language	javascript
linenumbers	true

{
    "status":
    {
        "message": "",
        "description": "",
        "code": "OK"
    },
    "data":
    [
        {
            "log_information":
            {
                "updated_date": "2015-05-27T18:19:16",
                "created_date": "2015-05-27T18:11:08",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                },
                "updated_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                }
            },
            "character_count_limit": null,
            "id": "DC30CF64A5F4426A84F1E9E76281443A",
            "name": "EXT 1",
            "description": null,
            "alternative_code": "E1"
        },
        {
            "log_information":
            {
                "updated_date": "2015-05-27T18:19:25",
                "created_date": "2015-05-27T18:19:17",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                },
                "updated_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                }
            },
            "character_count_limit": null,
            "id": "41C56FC7230740FA9B222192305859C8",
            "name": "EXT 2",
            "description": null,
            "alternative_code": "E2"
        },
        {
            "log_information":
            {
                "updated_date": "2015-05-27T18:19:30",
                "created_date": "2015-05-27T18:19:27",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                },
                "updated_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                }
            },
            "character_count_limit": null,
            "id": "CF8AEDF4DAF54B6B876352B845E6F92F",
            "name": "EXT 3",
            "description": null,
            "alternative_code": "E3"
        },
        {
            "log_information":
            {
                "updated_date": "2015-05-27T18:19:33",
                "created_date": "2015-05-27T18:19:31",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                },
                "updated_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                }
            },
            "character_count_limit": null,
            "id": "825A4995EF314D77BD26E43C22D41746",
            "name": "EXT 4",
            "description": null,
            "alternative_code": "E4"
        },
        {
            "log_information":
            {
                "updated_date": "2015-05-27T18:19:37",
                "created_date": "2015-05-27T18:19:34",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                },
                "updated_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                }
            },
            "character_count_limit": null,
            "id": "F3425DD0B25A410EA12CDFC42E8120E7",
            "name": "EXT 5",
            "description": null,
            "alternative_code": "E5"
        },
        {
            "log_information":
            {
                "updated_date": "2015-05-27T18:19:41",
                "created_date": "2015-05-27T18:19:38",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                },
                "updated_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                }
            },
            "character_count_limit": null,
            "id": "F9C1CAC24F484C66B36DB384C74EC07F",
            "name": "EXT 6",
            "description": null,
            "alternative_code": "E6"
        },
        {
            "log_information":
            {
                "updated_date": "2015-06-19T14:38:27",
                "created_date": "2015-06-19T14:38:02",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                },
                "updated_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                }
            },
            "character_count_limit": 256,
            "id": "8CF3465E223E4898874E045AD9C9F351",
            "name": "NAGRA Mail",
            "description": null,
            "alternative_code": "NM"
        },
        {
            "log_information":
            {
                "updated_date": "2015-09-04T12:09:30",
                "created_date": "2015-09-04T12:08:42",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                },
                "updated_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                }
            },
            "character_count_limit": 157,
            "id": "D3EAD867A36F4527BE910AB83D8A0BA0",
            "name": "Exset mail",
            "description": null,
            "alternative_code": "EXSET"
        },
        {
            "log_information":
            {
                "updated_date": "2014-10-15T17:02:19",
                "created_date": "2014-10-10T12:47:52",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "persia_xenopoulou",
                    "username": "persia_xenopoulou",
                    "id": "2A15084589E81D3DA7ABA3C7563F805E"
                },
                "updated_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                }
            },
            "character_count_limit": 141,
            "id": "CD30D0C1C0F69BE84008EDAA561B9B15",
            "name": "CONAX Mail",
            "description": null,
            "alternative_code": "CM"
        },
        {
            "log_information":
            {
                "updated_date": "2015-08-27T09:14:09",
                "created_date": "2014-10-10T12:48:18",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "persia_xenopoulou",
                    "username": "persia_xenopoulou",
                    "id": "2A15084589E81D3DA7ABA3C7563F805E"
                },
                "updated_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                }
            },
            "character_count_limit": 129,
            "id": "310D8F6AA965F1F52934124204C670DB",
            "name": "CONAX Bark Mail",
            "description": null,
            "alternative_code": "CBM"
        },
        {
            "log_information":
            {
                "updated_date": "2014-11-14T17:32:03",
                "created_date": "2014-11-14T17:31:28",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "p_xenopoulou",
                    "username": "p_xenopoulou",
                    "id": "159C17D9C4B1E48DC129FBC701D38438"
                },
                "updated_by_user":
                {
                    "person_name": "p_xenopoulou",
                    "username": "p_xenopoulou",
                    "id": "159C17D9C4B1E48DC129FBC701D38438"
                }
            },
            "character_count_limit": null,
            "id": "2914A35B81F7337DE411444B2EF9F8FE",
            "name": "OSM Messages",
            "description": "System used for OSM Messages of Panaccess",
            "alternative_code": "OSM"
        },
        {
            "log_information":
            {
                "updated_date": "2014-12-02T10:55:55",
                "created_date": "2014-12-02T10:55:32",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "p_xenopoulou",
                    "username": "p_xenopoulou",
                    "id": "159C17D9C4B1E48DC129FBC701D38438"
                },
                "updated_by_user":
                {
                    "person_name": "p_xenopoulou",
                    "username": "p_xenopoulou",
                    "id": "159C17D9C4B1E48DC129FBC701D38438"
                }
            },
            "character_count_limit": 129,
            "id": "ACDF82ECE93FD231E137BA3C46DB6E8D",
            "name": "Conax Bark Repeated Mail",
            "description": null,
            "alternative_code": "CNXBR"
        }
    ]
}

GET communications/configuration/templates/list

This method returns the communication templates that are allowed to be used in communications. Multiple communication templates are returned by each call. Note that only effective communication templates are retrieve by this method.

Resource URL

Parameters

...

Name

...

Type

...

Description

...

token

...

String

...

The token retrieved from the login method

...

group_identifier

(optional)

...

The identifier of the group that will be creating the communication. The group is filtered against the templates' allowed organisational units. The allowed group identifier fields are the following:

...

unit_identifier

(optional)

...

The identifier of the unit that will be creating the communication. The unit is filtered against the templates' allowed organisational units. The allowed unit identifier fields are the following:

...

direction

(optional)

...

media

(optional)

...

category_identifier

(optional)

...

The category of the communication template that will be retrieved. The allowed communication category identifiers are the following:

...

The communication queue external system of the communication template that will be retrieved. The allowed communication queue external system identifiers are the following:

...

Tip
Available from CRM.COM R9.1.0

...

fields_set

(optional)

...

List of Strings, comma separated

...

A list of fields that should be included in the results. If not specified then all the available fields will be returned

Response Data

...

Examples

HTTP Method: GET

Request:

Response:

{ "status": { "message": "", "description": "", "code": "OK" }, "data": [ { "log_information": { "created_by_unit": { "id": "48305F8849E3C18B227C5BE3A27BA6DF", "name": "Admin Unit", "description": "r1 Test Description for resource request tab.Test Description for resource request tab.", "alternative_code": "MG" }, "updated_by_unit": { "id": "48305F8849E3C18B227C5BE3A27BA6DF", "name": "Admin Unit", "description": "r1 Test Description for resource request tab.Test Description for resource request tab.", "alternative_code": "MG" }, "created_by_user": { "person_name": "emichailidou", "username": "emichailidou", "id": "63ACDBBC5B39AD2DF5B167FA70EE57DD" }, "updated_by_user": { "person_name": "emichailidou", "username": "emichailidou", "id": "63ACDBBC5B39AD2DF5B167FA70EE57DD" } }, "media": "EMAIL", "life_cycle_state": "EFFECTIVE", "content": "Dear #contact_information.name, We would like to welcome you in our company! Your subscription #subscription.number is now activated for the following services: #subscription.services The following installed items are used: #subscription.installed_items Your subscription #subscription.number will be paid by account #accounts_receivable.number. Your current account balance is #accounts_receivable.balance Please do not hesitate to contact us via our Customer Support channels at any time! Regards AluxSat Co.", "id": "01F545B8648EDDC3273DC3C86A23AC5B", "name": "Email Template", "description": "A tempalte for sending emails", "subject": " Information for subscription #subscription.number", "category": { "parent_id": null, "id": "E7A5682FD665927F9C04723E9E79C42D", "name": "Customer Care Information", "description": "Customer Care Information", "code": "cci" }, "alternative_code": "EMAILTEMP", "direction": "OUTGOING" }, { "log_information": { "created_by_unit": { "id": "48305F8849E3C18B227C5BE3A27BA6DF", "name": "Admin Unit", "description": "r1 Test Description for resource request tab.Test Description for resource request tab.", "alternative_code": "MG" }, "updated_by_unit": { "id": "48305F8849E3C18B227C5BE3A27BA6DF", "name": "Admin Unit", "description": "r1 Test Description for resource request tab.Test Description for resource request tab.", "alternative_code": "MG" }, "created_by_user": { "person_name": "emichailidou", "username": "emichailidou", "id": "63ACDBBC5B39AD2DF5B167FA70EE57DD" }, "updated_by_user": { "person_name": "emichailidou", "username": "emichailidou", "id": "63ACDBBC5B39AD2DF5B167FA70EE57DD" } }, "media": "EMAIL", "life_cycle_state": "EFFECTIVE", "content": "#notification.number Dear #notification.contact_information.name We would like to remind you that the outstanding amount for your account #notification.accounts_receivable.number is #notification.total_notified_amount, which is related with the following subscriptions #notification.subscriptions_notified_amount Regards AluxSat Co.", "id": "E4FF2938C24CBAA8C5B7322BBC444C69", "name": "Unsettled Subscriptions", "description": "Communication Template for Unsettled Subscriptions", "subject": "Unsettled Subscription #subscriptions.number", "category": null, "alternative_code": "USub", "direction": "OUTGOING" }, { "log_information": { "created_by_unit": { "id": "48305F8849E3C18B227C5BE3A27BA6DF", "name": "Admin Unit", "description": "r1 Test Description for resource request tab.Test Description for resource request tab.", "alternative_code": "MG" }, "updated_by_unit": { "id": "48305F8849E3C18B227C5BE3A27BA6DF", "name": "Admin Unit", "description": "r1 Test Description for resource request tab.Test Description for resource request tab.", "alternative_code": "MG" }, "created_by_user": { "person_name": "persia_xenopoulou", "username": "persia_xenopoulou", "id": "2A15084589E81D3DA7ABA3C7563F805E" }, "updated_by_user": { "person_name": "persia_xenopoulou", "username": "persia_xenopoulou", "id": "2A15084589E81D3DA7ABA3C7563F805E" } }, "media": "EMAIL", "life_cycle_state": "EFFECTIVE", "content": "#notification.number Dear #notification.contact_information.name We would like to remind you that the outstanding amount for your account #notification.accounts_receivable.number is #notification.total_notified_amount, which is related with the following bill #notification.bills_notified_amount Regards AluxSat Co.", "id": "6E6EBBFC793CAA36ACB13456F24070F9", "name": "Unsettled Accounts Receivable", "description": "Communication Template Unsettled Accounts Receivable", "subject": "Unsettled Accounts Receivable", "category": null, "alternative_code": "UAR", "direction": "OUTGOING" }, { "log_information": { "updated_date": "2014-11-07T16:17:46", "created_by_unit": { "id": "48305F8849E3C18B227C5BE3A27BA6DF", "name": "Admin Unit", "description": "r1 Test Description for resource request tab.Test Description for resource request tab.", "alternative_code": "MG" }, "updated_by_unit": { "id": "48305F8849E3C18B227C5BE3A27BA6DF", "name": "Admin Unit", "description": "r1 Test Description for resource request tab.Test Description for resource request tab.", "alternative_code": "MG" }, "created_by_user": { "person_name": "persia_xenopoulou", "username": "persia_xenopoulou", "id": "2A15084589E81D3DA7ABA3C7563F805E" }, "updated_by_user": { "person_name": "emichailidou", "username": "emichailidou", "id": "63ACDBBC5B39AD2DF5B167FA70EE57DD" } }, "media": "EMAIL", "life_cycle_state": "EFFECTIVE", "content": "#notification.number Dear #notification.contact_information.name We would like to remind you that the remaining amount in your wallets is estimated to be consumed by #notification.wallets_estimated_consumption_date #notification.wallets_estimated_consumption_days Regards AluxSat Co.", "id": "7F76E517989A0ABBCE39DE3FCAE54098", "name": "Wallet with low credit", "description": "Communication Template for Wallet with low credit", "subject": "Wallet with low credit", "category": null, "alternative_code": "WWLC", "direction": "OUTGOING" }, { "log_information": { "updated_date": "2014-11-03T18:11:33", "created_by_unit": { "id": "48305F8849E3C18B227C5BE3A27BA6DF", "name": "Admin Unit", "description": "r1 Test Description for resource request tab.Test Description for resource request tab.", "alternative_code": "MG" }, "updated_by_unit": { "id": "48305F8849E3C18B227C5BE3A27BA6DF", "name": "Admin Unit", "description": "r1 Test Description for resource request tab.Test Description for resource request tab.", "alternative_code": "MG" }, "created_by_user": { "person_name": "persia_xenopoulou", "username": "persia_xenopoulou", "id": "2A15084589E81D3DA7ABA3C7563F805E" }, "updated_by_user": { "person_name": "MPAdministrator", "username": "MPAdministrator", "id": "1" } }, "media": "EMAIL", "life_cycle_state": "EFFECTIVE", "content": "#notification.number Dear #notification.contact_information.name We would like to remind you that the remaining amount for your prepaid services is the following: #notification.wallets_product_available_amount This amount is estimated to be consumed by #notification.wallets_product_estimated_consumption_date Regards AluxSat Co.", "id": "D3FE80B46AAEE911BB5B6AF5AF28B389", "name": "Wallet Product Consumption near estimated date", "description": "Communication Template Wallet Product Consumption near estimated date", "subject": "Wallet Product Consumption near estimated date", "category": null, "alternative_code": "WPCED", "direction": "OUTGOING" }, { "log_information": { "created_by_unit": { "id": "48305F8849E3C18B227C5BE3A27BA6DF", "name": "Admin Unit", "description": "r1 Test Description for resource request tab.Test Description for resource request tab.", "alternative_code": "MG" }, "updated_by_unit": { "id": "48305F8849E3C18B227C5BE3A27BA6DF", "name": "Admin Unit", "description": "r1 Test Description for resource request tab.Test Description for resource request tab.", "alternative_code": "MG" }, "created_by_user": { "person_name": "persia_xenopoulou", "username": "persia_xenopoulou", "id": "2A15084589E81D3DA7ABA3C7563F805E" }, "updated_by_user": { "person_name": "p_xenopoulou", "username": "p_xenopoulou", "id": "159C17D9C4B1E48DC129FBC701D38438" } }, "media": "EMAIL", "life_cycle_state": "EFFECTIVE", "content": "#notification.number Dear #notification.contact_information.name We would like to welcome you and congratulate you for subscribing with us. Your subscription information is the following: #notification.subscriptions_type Regards AluxSat Co.", "id": "35F18609EA47BC52E0600084E4E28538", "name": "New Subscribers", "description": "Communication Template for New subscribers", "subject": "Welcome to AluxSat Co. Family", "category": null, "alternative_code": "NS", "direction": "OUTGOING" }, { "log_information": { "updated_date": "2015-10-23T10:31:43", "created_by_unit": { "id": "48305F8849E3C18B227C5BE3A27BA6DF", "name": "Admin Unit", "description": "r1 Test Description for resource request tab.Test Description for resource request tab.", "alternative_code": "MG" }, "updated_by_unit": { "id": "48305F8849E3C18B227C5BE3A27BA6DF", "name": "Admin Unit", "description": "r1 Test Description for resource request tab.Test Description for resource request tab.", "alternative_code": "MG" }, "created_by_user": { "person_name": "persia_xenopoulou", "username": "persia_xenopoulou", "id": "2A15084589E81D3DA7ABA3C7563F805E" }, "updated_by_user": { "person_name": "MPAdministrator", "username": "MPAdministrator", "id": "1" } }, "media": "EMAIL", "life_cycle_state": "EFFECTIVE", "content": "#notification.number Dear #notification.contact_information.name We would like to inform you that the following jobs have been completed successfully. #notification.jobs_type Regards AluxSat Co. kokoui ", "id": "536BD3451CFDE4565C33876C1F97B376", "name": "Completed Jobs", "description": "Communication Template for Completed Jobs", "subject": "Completed Jobs", "category": null, "alternative_code": "CJ", "direction": "OUTGOING" }, { "log_information": { "updated_date": "2015-10-26T12:10:10", "created_by_unit": { "id": "48305F8849E3C18B227C5BE3A27BA6DF", "name": "Admin Unit", "description": "r1 Test Description for resource request tab.Test Description for resource request tab.", "alternative_code": "MG" }, "updated_by_unit": { "id": "48305F8849E3C18B227C5BE3A27BA6DF", "name": "Admin Unit", "description": "r1 Test Description for resource request tab.Test Description for resource request tab.", "alternative_code": "MG" }, "created_by_user": { "person_name": "persia_xenopoulou", "username": "persia_xenopoulou", "id": "2A15084589E81D3DA7ABA3C7563F805E" }, "updated_by_user": { "person_name": "MPAdministrator", "username": "MPAdministrator", "id": "1" } }, "media": "EMAIL", "life_cycle_state": "EFFECTIVE", "content": "#notification.number Dear #contact_information.name We would like to inform you that the following activities have been completed successfully. #notification.activities_type Regards AluxSat Co.#subscription.accounts_receivable.name testasdasdas ", "id": "E8C427F604AD575163CE55979E888B04", "name": "Completed Activities", "description": "Communication Template for Completed Activities", "subject": "Completed Activities3423", "category": { "parent_id": "E55C28E9C03DAF559B1CBE0B0D29C8F5", "id": "9D665495E4F60D9CA119888D76FCED3D", "name": "Customer Care Complaint", "description": "Customer Care Complaint", "code": "CCC" }, "alternative_code": "CA", "direction": "OUTGOING" }, { "log_information": { "created_by_unit": { "id": "48305F8849E3C18B227C5BE3A27BA6DF", "name": "Admin Unit", "description": "r1 Test Description for resource request tab.Test Description for resource request tab.", "alternative_code": "MG" }, "updated_by_unit": { "id": "48305F8849E3C18B227C5BE3A27BA6DF", "name": "Admin Unit", "description": "r1 Test Description for resource request tab.Test Description for resource request tab.", "alternative_code": "MG" }, "created_by_user": { "person_name": "persia_xenopoulou", "username": "persia_xenopoulou", "id": "2A15084589E81D3DA7ABA3C7563F805E" }, "updated_by_user": { "person_name": "persia_xenopoulou", "username": "persia_xenopoulou", "id": "2A15084589E81D3DA7ABA3C7563F805E" } }, "media": "EMAIL", "life_cycle_state": "EFFECTIVE", "content": null, "id": "2F3F7CF239420102BAD64B6EB06D607E", "name": "Incoming Test", "description": "FSDFDSF", "subject": null, "category": null, "alternative_code": "IT", "direction": "INCOMING" }, { "log_information": { "updated_date": "2014-12-01T17:09:54", "created_by_unit": { "id": "48305F8849E3C18B227C5BE3A27BA6DF", "name": "Admin Unit", "description": "r1 Test Description for resource request tab.Test Description for resource request tab.", "alternative_code": "MG" }, "updated_by_unit": { "id": "48305F8849E3C18B227C5BE3A27BA6DF", "name": "Admin Unit", "description": "r1 Test Description for resource request tab.Test Description for resource request tab.", "alternative_code": "MG" }, "created_by_user": { "person_name": "persia_xenopoulou", "username": "persia_xenopoulou", "id": "2A15084589E81D3DA7ABA3C7563F805E" }, "updated_by_user": { "person_name": "p_xenopoulou", "username": "p_xenopoulou", "id": "159C17D9C4B1E48DC129FBC701D38438" } }, "media": "DEVICE", "life_cycle_state": "EFFECTIVE", "content": "Dear customer your subscription will be disconnected tomorrow due to unsettled amount", "id": "25F373AB873BABF9AD83DD5F51C35041", "name": "Sub Info via Conax", "description": null, "subject": "Sub Info", "category": null, "alternative_code": "CNX", "direction": "OUTGOING" } }

Expand

title	Example 1

Code Block

theme	Confluence
language	javascript
linenumbers	true

Panel

name	blue

Child pages (Children Display)

excerpt	true

Versions Compared

Old Version 7

New Version Current

Key

GET communications/configuration/categories/list

Resource URL

Parameters

Response Data

Examples

GET communications/configuration/queue_external_systems/list

Resource URL

Parameters

Response Data

Examples

GET communications/configuration/templates/list

Resource URL

Parameters

Response Data

Examples

Page Comparison

Versions Compared

Old Version 7

New Version Current

Key

GET communications/configuration/categories/list

Resource URL

Parameters

Response Data

Examples

GET communications/configuration/queue_external_systems/list

Resource URL

Parameters

Response Data

Examples

GET communications/configuration/templates/list

Resource URL

Parameters

Response Data

Examples