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Learn to work with Icareus

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Overview

Icareus Suite is an over-the-top (OTT) TV platform that streams content to subscription video-on-demand (SVOD) or transaction video-on-demand (TVOD) based subscriptions. 

CRM.COM provides a ready-made implementation of the Icareus Suite using the Icareus Provisioning module, which primarily handles the activation and deactivation of signals transmitted to devices.  For example, when a new subscription is created in CRM.COM, Icareus Suite is immediately updated and provisioning signals are sent to subscriber devices to activate registered services.

Major features

  • Integration with Icareus Suite.
  • Real-time activation and deactivation of subscriptions.
  • Archiving of former provisioning requests (refer to Utilities for more information).

Using Icareus

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  • The Icareus implementation submits requests to the Icareus system in real-time.
    • Subscription actions update the subscription provisioning state in CRM.COM.  If the modification should be reflected in Icareus, a request is constructed (using commands commands) and forwarded to Icareus.

No user intervention or further setup (other than that of the provider) is required for request exchange between CRM.COM and Icareus.

Setting Up Icareus

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Billing > Provisioning > Icareus > Set Up Provisioning Provider

Provisioning provider

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Provisioning Provider
Provisioning Provider

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Related configuration areas

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Icareus - The Basics

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Icareus - The Admin Stuff

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Provisioning - Related Configuration Areas
Provisioning - Related Configuration Areas

 

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Icareus Requests

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The table below displays CRM.COM processes and actions that trigger Icareus requests.

If an account is not registered in Icareus and an action is executed, the system will display an error.

Request
Use
Subscription Action
Parameters
Add User

Register a new account in Icareus.

The command is triggered and an account is registered provided there is an 'Effective' subscription service or installed item distributed on Icareus and the subscription is not yet associated with an Icareus account.

Subscription Actions

  • Become subscriber (Effective)
  • Activate subscription
  • End short-term deactivation
  • End subscription resting
  • Short-term activation
  • Change subscription distribution

Service Actions

  • Add 'Effective' services
  • Start services
  • Swap services
  • Add service usage

Installed Item Actions

  • Add installed item
  • Swap installed item
  • The subscription provisioning provider parameters related to the subscription.
Remove User

Permanently un-register an account in Icareus.

Subscription Actions
  • Terminate subscription (Cancel)
  • Terminate subscription (Regret)
  • The subscription provisioning provider parameters associated with the subscription that will be used to access the account.
Activate Products

Add and activate subscription services to a registered Icareus account.

Subscription Actions

    • Become subscriber (Effective)
    • Activate subscription
    • End short-term deactivation
    • End subscription resting
    • Short-term activation
    • Change subscription distribution

Service Actions

    • Add 'Effective' services
    • Start services
    • Swap services
    • Add service usage
  • The subscription provisioning provider parameters associated with the subscription that will be used to access the account.
  • A list of subscription service IDs that will be added to the account.
  • A list of the subscription provisioning distributors linked to the subscription services.
Cancel Products

Remove and deactivate subscription services in Icareus.

  • The command is triggered if one or more authorized usage or termed subscription services provisioned by Icareus is deleted or canceled from a specific subscription.

Subscription Actions

    • Terminate subscription (Cancel)
    • Terminate subscription (Regret)
    • Deactivate subscription
    • Short-term deactivation
    • Rest subscription
    • End short-term activation
    • Change subscription distribution

Service Actions

    • Remove services (Cancel)
    • Remove services (Regret)
    • Stop services
    • Swap services  
  • The subscription provisioning provider parameters associated with the subscription that will be used to access the account.
  • A list of subscription service IDs that will be removed from the account.
  • A list of the subscription provisioning distributors linked to the subscription services.
Add Device to UserRegister a new device to a registered Icareus account.

Installed item Actions

  • Add installed item
  • Swap installed item
  • The subscription provisioning provider parameters associated with the subscription that will be used to access the account.
  • The STB Alternative Code that will be created.
  • The subscription provisioning distributor linked to the subscription installed item that will be created.
Remove Device from UserRemove a device from a registered Icareus account.

Installed Item Actions

  • Remove installed item
  • Swap installed item
  • The subscription provisioning provider parameters associated with the subscription that will be used to access the account.
  • The STB Alternative Code that will be canceled.
  • The subscription provisioning distributor linked to the subscription installed item that will be canceled.

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Icareus Business Examples

Subscription with multiple viewing points 

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titleProvisioning Distributors

Scenario 1

Company ZX offers its customers the option to have multiple viewing points for each subscription. Customers can have a separate 'box and card' pair in each room, and choose to have a different selection of channels available from each pair.  Up to four viewing points can be added to a subscription.

Solution

CRM.COM must have a different provisioning distributor available for each pair (box and card) offered to subscribers, as channel availability and restrictions can be set separately for each box.

In order to support this, the following distributors must be set up in the provisioning provider.

  • Main
  • TWIN1
  • TWIN2
  • TWIN3

 

 

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