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tip
Tip

Available from CRM.COM R9.0.0

Deprecated from CRM.COM R17.0.0


Excerpt

This method returns the communication queue external systems that are allowed to be used in communications. Multiple communication queue external systems are returned by each call

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Name

Type

Description

token

String

The token retrieved from the login method

group_identifier

(optional)

Group Identifier

The identifier of the group that will be creating the communication. The group is filtered against the queue external system's allowed organisational units. The allowed group identifier fields are the following:

Include Page
V4:group_identifier
V4:group_identifier

unit_identifier

(optional)

Unit Identifier

The identifier of the unit that will be creating the communication. The unit is filtered against the queue external system's allowed organisational units. The allowed unit identifier fields are the following:

Include Page
V4:unit_identifier
V4:unit_identifier

media

(optional)

String

The media that will be used to send the communication, which can be EMAIL, SMS, PHONE, LETTER, FACE_TO_FACE or DEVICE.

Tip

Available from CRM.COM R10.0.0


fields_set

(optional)

List of Strings, comma separated 

A list of fields that should be included in the results. If not specified then all the available fields will be returned

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