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Back to Subscriptions Main Page

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Learn how you can to configure Subscription Types

What does this section cover?

, required to create a new Subscription, to set the commercial policies

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Table of Contents

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Navigating to Subscription Types

Info

CONFIGURATION > BILLING APPLICATION > SUBSCRIPTIONS > SET UP TYPES

What are Subscription Typesare Subscription Types?

 

A Subscription Type defines A Subscription Type defines the company's commercial policies which are applied on subscriptions of that typeon Subscriptions of the respective Type, such as what services and what physical products Services and Physical Goods can be added on each subscription typeeach Subscription, which Billing Term Schemes will be made available for each subscription type the Subscription and which Organisational units Units will have access to any subscriptions of the specific subscription types.
Multiple subscription types can be used for various purposes, such as:

 

  • Control access rights - by using Allowed Organisational Units. 
    For example, within a country you may have shops in 6 different cities, and you wouldn't like the subscriptions that are created for subscribers of City A to be accessible to users that are working for any of the other cities.
  • Multiple Contracts with different Services Offerings - by using allowed services, physical goods, distributors
    For example, you might want to offer 2 different types of contracts to your subscribers to choose from. One contract where only specific channels will be available and will be provided for a certain purpose and another one where all of the channels will be made available. Create a Subscription for Sports Bars where the only available channels to be added will be Sports channels and the subscriber will be allowed to have up to 10 cards for each subscription. Create another Subscription Type, Normal, where subscribers will have to choose from a pool of channels but will not be allowed to have more than one card per subscription.

 

Creating, Editing & Deleting

be able to create Subscriptions of that Type. 

  • Navigate to Subscription Types and explore existing entries via the Summary page.  
  • Click on the link (Name or Number) of the entry of your interest to enter the Data Entry page and see more detail. 
  • Use the Actions Menu to create a NEW Subscription Type, modify (EDIT) or DELETE  an existing one.  
  • Use the BACK to return to the Summary page and CANCEL to revert any unwanted changes made to the Subscription Types.
  • Click on the Audit Trail button to view a log of changes performed on the displayed Subscription Type.

Check the Validations & Restrictions Table below for a list of available Actions when working with Subscription Types, including each Action's related validations and restrictions.  View the Attributes Table for a comprehensive description of the Subscription Types fields.

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Validations & Restrictions

ActionValidationsRestrictions
Create
  • Mandatory Fields must be defined.
  • Name and Alternative code must be unique.
  • Not Applicable
Edit  
  • Mandatory Fields must be defined.
  • Name and Alternative code must be unique.
  • Not Applicable
Delete
  • Subscription Types cannot be deleted if there are
subscriptions
  • Subscriptions which are not cancelled or regretted or
subscriptions
  • Subscriptions which are not rated or billed up to the date of cancellation.
 
  • Not Applicable
Subscription Types attributes 

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 Attributes

An * indicates a field is mandatory.

Name

Description

Main Information
Name*The name of the
subscription type
Subscription Type.
DescriptionThe description of the
subscription type
Subscription Type.
Alternative code*The alternative code of
the subscription typeAllowed subscription servicesDefines the subscription services
the Subscription Type. Unless otherwise specified, the Alternative Codes for new entries default to the Name initials in capital letters.
Allowed Attributes
Billing Term Schemes
Billing Term Schemes

The Billing Term Schemes that can be used by this specific Type of Subscription.

Note

If none is selected then, no Billing Term Schemes will be available for selection.

DefaultOne of the Schemes must be set as Default and will be automatically selected as soon as the Subscription Type is selected.
Services
Services

Defines the Subscription Services that can be added to

subscriptions of that type. Available subscription services can be categorized as “Mandatory” or “Optional”

Only termed, usage and expense services are allowed to be added in the list 

Allowed subscription physical goodsDefines which products, product types (Physical goods) can be added to subscriptions of that type. Available subscription physical goods can be categorized as “Mandatory” or “Optional”Allowed Provisioning DistributorsDefines the subscription Provisioning distributors that can be used by subscriptions of that type, in order to relate provisioning subscription services with provisioning subscription installed itemsAllowed Billing TermsDefines the Billing Term Schemes that can be used by subscriptions of that typeAllowed Organisational UnitsThe communities, groups or units that can use the subscription type during the creation of a new subscription

Defining your own Subscription Types tailored to your company's needs

  • Navigate to CONFIGURATION > BILLING APPLICATION > SUBSCRIPTIONS > SET UP TYPES
  • Either search for an existing one or from the Top Menu click on NEW
    SUBSCRIPTION TYPESImage Removed 

  • MAIN INFORMATION

    1. Provide the information for the following fields

      1. Name
      2. Alternative Code
      3. Description

    • ALLOWED ATTRIBUTES

  • BILLING TERM SCHEMES

    1. Click on ADD and using the search modal add the billing terms you would like to make available to add on a subscription of this type
    2. Default: Check the box next the billing term scheme you wish to set as default
      SUBSCRIPTION TYEPES - BILLING TERM SCHEMESImage Removed

  • SERVICES

    1. Click on ADD and using the search modal add the services you would like to make available to add on a subscription of this type
    2. Mandatory: Select Yes or No from the drop down list, according to how you would like to categorise the product.
      SUBSCRIPTION TYPES - SERVICESImage Removed

    • PHYSICAL GOODS

  • Click on ADD and select between PRODUCT and PRODUCT TYPE
    • Using the search modal add the physical goods you would like to make available to add on a subscription of this type
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  • PROVISIONING DISTRIBUTORS

    1. All Provisoning Distributors are allowed: Select if you want to allow all registered distributors to be used
    2. Specific Provisoning Distributors are allowed: Select if you want to select specific ones
      1. Click on ADD and using the search modal add the distributors you would like to make available for subscriptions of this type
        SUBSCRIPTION TYPES - DISTRIBUTOROSImage Removed

    • ALLOWED ORGANISATIONS UNITS

    Include PageSetting Allowed Organisation Units - GlobalSetting Allowed Organisation Units - Global
  • From the Actions Menu click on SAVE

    • LOG INFORMATION

    Include PageLog Information - GlobalLog Information - Global

    Deleting Subscription Types

    Include PageDeleting a record - GlobalDeleting a record - Global
    Note

    Visit  Understanding Subscription for business examples related to Subscription Types

    Subscriptions of this specific Type.

    Note

    If none is selected then, no Service will be available for selection. Only Termed Services and Expenses can be added to the list.

    Mandatory

    Available Subscription Services can be categorised as 'Mandatory'; otherwise, they are considered 'Optional'.
    For a Subscription to be valid, at least one Mandatory Service must be added.

    Note

    The categorisation of 'Mandatory' and 'Optional' Services is used in various System functions for establishing conditions. For example, through the Billing Term Definition, different rules can be set for regretting Optional or Mandatory Services.

    Physical Goods
    Physical Goods

    Defines which Products or Product Types (Physical Goods) can be added to Subscriptions of this Type.

    Note

    If none is selected then no Physical Goods will be available for selection.

    Provisioning Distributors
    Provisioning Distributors

    Defines the Subscription Provisioning Distributors that can be used by Subscriptions of each Type, in order to associate provisioning Subscription Services with provisioning Subscription Installed Items.

    Note

    The selection is available to allow all configured Provisioning Distributors or specific ones.

    Allowed Organisational Units
    Allowed Organisational UnitsThe Communities, Groups or Units the user should belong to in order to be allowed to create Subscriptions of the Type.
    Log Information
    Log DetailsThe standard set of Log Details information available in all entities.
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