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Tip
Available from CRM.COM R9.0.0 Deprecated from CRM.COM R17.0.0
Excerpt
This method returns the communication queue external systems that are allowed to be used in communications. Multiple communication queue external systems are returned by each call
Resource URL

Parameters

Name
Type
Description
token
String
The token retrieved from the login method
group_identifier
(optional)
Group Identifier
The identifier of the group that will be creating the communication. The group is filtered against the queue external system's allowed organisational units. The allowed group identifier fields are the following:
Include Page
	V4:group_identifier
	V4:group_identifier
unit_identifier
(optional)
Unit Identifier
The identifier of the unit that will be creating the communication. The unit is filtered against the queue external system's allowed organisational units. The allowed unit identifier fields are the following:
Include Page
	V4:unit_identifier
	V4:unit_identifier
media
(optional)
String
The media that will be used to send the communication, which can be EMAIL, SMS, PHONE, LETTER, FACE_TO_FACE or DEVICE.
Tip
Available from CRM.COM R10.0.0
fields_set
(optional)
List of Strings, comma separated
A list of fields that should be included in the results. If not specified then all the available fields will be returned
Response Data

Include Page
	V4:communication_queue_external_system_complete
	V4:communication_queue_external_system_complete
...
Expand
title	Example 1
HTTP Method: GET
Request:
Response:
Code Block
code
language
javascript
theme	Confluence	language	javascript
linenumbers	true
{
    "status":
    {
        "message": "",
        "description": "",
        "code": "OK"
    },
    "data":
    [
        {
            "log_information":
            {
                "updated_date": "2015-05-27T18:19:16",
                "created_date": "2015-05-27T18:11:08",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                },
                "updated_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                }
            },
            "character_count_limit": null,
            "id": "DC30CF64A5F4426A84F1E9E76281443A",
            "name": "EXT 1",
            "description": null,
            "alternative_code": "E1"
        },
        {
            "log_information":
            {
                "updated_date": "2015-05-27T18:19:25",
                "created_date": "2015-05-27T18:19:17",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                },
                "updated_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                }
            },
            "character_count_limit": null,
            "id": "41C56FC7230740FA9B222192305859C8",
            "name": "EXT 2",
            "description": null,
            "alternative_code": "E2"
        },
        {
            "log_information":
            {
                "updated_date": "2015-05-27T18:19:30",
                "created_date": "2015-05-27T18:19:27",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                },
                "updated_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                }
            },
            "character_count_limit": null,
            "id": "CF8AEDF4DAF54B6B876352B845E6F92F",
            "name": "EXT 3",
            "description": null,
            "alternative_code": "E3"
        },
        {
            "log_information":
            {
                "updated_date": "2015-05-27T18:19:33",
                "created_date": "2015-05-27T18:19:31",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                },
                "updated_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                }
            },
            "character_count_limit": null,
            "id": "825A4995EF314D77BD26E43C22D41746",
            "name": "EXT 4",
            "description": null,
            "alternative_code": "E4"
        },
        {
            "log_information":
            {
                "updated_date": "2015-05-27T18:19:37",
                "created_date": "2015-05-27T18:19:34",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                },
                "updated_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                }
            },
            "character_count_limit": null,
            "id": "F3425DD0B25A410EA12CDFC42E8120E7",
            "name": "EXT 5",
            "description": null,
            "alternative_code": "E5"
        },
        {
            "log_information":
            {
                "updated_date": "2015-05-27T18:19:41",
                "created_date": "2015-05-27T18:19:38",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                },
                "updated_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                }
            },
            "character_count_limit": null,
            "id": "F9C1CAC24F484C66B36DB384C74EC07F",
            "name": "EXT 6",
            "description": null,
            "alternative_code": "E6"
        },
        {
            "log_information":
            {
                "updated_date": "2015-06-19T14:38:27",
                "created_date": "2015-06-19T14:38:02",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                },
                "updated_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                }
            },
            "character_count_limit": 256,
            "id": "8CF3465E223E4898874E045AD9C9F351",
            "name": "NAGRA Mail",
            "description": null,
            "alternative_code": "NM"
        },
        {
            "log_information":
            {
                "updated_date": "2015-09-04T12:09:30",
                "created_date": "2015-09-04T12:08:42",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                },
                "updated_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                }
            },
            "character_count_limit": 157,
            "id": "D3EAD867A36F4527BE910AB83D8A0BA0",
            "name": "Exset mail",
            "description": null,
            "alternative_code": "EXSET"
        },
        {
            "log_information":
            {
                "updated_date": "2014-10-15T17:02:19",
                "created_date": "2014-10-10T12:47:52",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "persia_xenopoulou",
                    "username": "persia_xenopoulou",
                    "id": "2A15084589E81D3DA7ABA3C7563F805E"
                },
                "updated_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                }
            },
            "character_count_limit": 141,
            "id": "CD30D0C1C0F69BE84008EDAA561B9B15",
            "name": "CONAX Mail",
            "description": null,
            "alternative_code": "CM"
        },
        {
            "log_information":
            {
                "updated_date": "2015-08-27T09:14:09",
                "created_date": "2014-10-10T12:48:18",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "persia_xenopoulou",
                    "username": "persia_xenopoulou",
                    "id": "2A15084589E81D3DA7ABA3C7563F805E"
                },
                "updated_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1"
                }
            },
            "character_count_limit": 129,
            "id": "310D8F6AA965F1F52934124204C670DB",
            "name": "CONAX Bark Mail",
            "description": null,
            "alternative_code": "CBM"
        },
        {
            "log_information":
            {
                "updated_date": "2014-11-14T17:32:03",
                "created_date": "2014-11-14T17:31:28",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "p_xenopoulou",
                    "username": "p_xenopoulou",
                    "id": "159C17D9C4B1E48DC129FBC701D38438"
                },
                "updated_by_user":
                {
                    "person_name": "p_xenopoulou",
                    "username": "p_xenopoulou",
                    "id": "159C17D9C4B1E48DC129FBC701D38438"
                }
            },
            "character_count_limit": null,
            "id": "2914A35B81F7337DE411444B2EF9F8FE",
            "name": "OSM Messages",
            "description": "System used for OSM Messages of Panaccess",
            "alternative_code": "OSM"
        },
        {
            "log_information":
            {
                "updated_date": "2014-12-02T10:55:55",
                "created_date": "2014-12-02T10:55:32",
                "created_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "created_by_user":
                {
                    "person_name": "p_xenopoulou",
                    "username": "p_xenopoulou",
                    "id": "159C17D9C4B1E48DC129FBC701D38438"
                },
                "updated_by_user":
                {
                    "person_name": "p_xenopoulou",
                    "username": "p_xenopoulou",
                    "id": "159C17D9C4B1E48DC129FBC701D38438"
                }
            },
            "character_count_limit": 129,
            "id": "ACDF82ECE93FD231E137BA3C46DB6E8D",
            "name": "Conax Bark Repeated Mail",
            "description": null,
            "alternative_code": "CNXBR"
        }
    ]
}
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Versions Compared

Old Version 3

New Version Current

Key

Resource URL

Parameters

Response Data
