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Find out about Use Change Subscription Distribution ; |
What does this section cover?to assign Services and Installed Items to a Distributor |
When to use Change Subscription Distribution
In CRM.COM you have the option to easily switch services and installed items between provisioning distributors. This is possible either for existing/active provisioning distributors. More specifically the available actions are the following:
Installed ItemsIt changes the provisioning distributor of one or multiple installed items of a specific subscriptionMove an installed item which is already distributed to another Subscription Provisioning Distributor
OR Enable the distribution of an installed item Use this Action to assign or switch Subscription Services and Installed Items to a different Provisioning Distributor or if the existing distribution must be cancelled.
When the Action is applied to a Service, it can be used to:
- Move a Service which is already distributed to another Subscription Provisioning Distributor
OR - Enable the distribution of a Service with no distribution to an existing Subscription Provisioning
Distributor - Distributor
OR - Remove the distribution of a distributed
item - Service from its related Subscription Provisioning Distributor.
ServicesIt changes the provisioning distributor of one or multiple subscription services of a specific subscription. The action will either:Move a service When the Action is applied on an Installed Item, it can be used to:
- Move an Installed Item which is already distributed to
another Subscription - another Subscription Provisioning
Distributor - Enable the distribution of
a service - an Installed Item with no distribution to an existing Subscription Provisioning
Distributor- Distributor
OR - Remove the distribution of a distributed
service - item from its related Subscription Provisioning Distributor.
View the Information Table below for information related to the Scheduling, Preview Rating and Classification of the Subscription Action. Check the Validations & Restrictions Table for a list of available Actions, including each Action's related validations, restrictions and a description of its system process.
View 'Using Subscription Action Modal' available in Managing Subscriptions for more information on executing the Action.
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Change Distribution Information| Action can be scheduled | 
Preview Rate AvailableBehavior | Behaviour Code | CHANGESUBSCRIPTIONDISTRIBUTION | Business Classification Code |
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| | SWAPSUBSCRIPTIONDISTRIBUTIONCHANGESUBSCRIPTIONDISTRIBUTION |
| CHANGESUBSCRITPINODISTRIBUTION |
Restrictions & Validations
| Action | Validations | Restrictions | Additional Information | System Processing |
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| Change Subscription Distribution | If the subscription Subscription is 'Effective' or 'Short Term Effective' then- The rules defined in the active subscription definitions are not violated
- Subscription installed item per distributor restrictions and dependencies are not violated
- Validates the existing Subscription Provisioning Distributors to which a Subscription Installed Item is allowed to be re-distributed to.
- Validates the action's information against the active Subscription Definition's Subscription Installed Items Restrictions and Dependencies Per Distributor
- Subscription services per distributor restrictions and dependencies are not violated
- Validates the existing Subscription Provisioning Distributors to which a Subscription Service is allowed to be re-distributed to.
- Validates the action's information against the active Subscription Definition's Subscription Services Restrictions and Dependencies Per Distributor
| The action is available only if the subscription has :- 'Active' Subscription Definitions Rules are observed.
- The restrictions and dependencies set by the Subscription Service and each of its Distributorsareobserved.
- The restrictions and dependencies set by the Subscription Installed Item and each of its Distributors are observed.
| - The Action is available only if the Subscription is in one of the following Life Cycle States:
- Draft
- Effective
- Not Effective
- In Resting
- Short Term ffectiveEffective
- Short Term Not Effective
| - Use Enable and Disable Links to add or remove Services and Installed Items from and to Provisioning Distributors.
- Services can be enabled on multiple distributors Distributors simultaneously.
- Installed Items can only be enabled on a single distributor. (If you enable an installed item on a different than the current distributor, the system will automatically disable the current distribution
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Executing Change Subscription Distribution
- Navigate to BILLING APPLICATION > BILLING > SUBSCRIPTIONS > MANAGE SUBSCRIPTIONS
- Search for the Subscription you are looking for, using the criteria section
- Click on the Subscription number to go to the Data Entry page of the subscription
- On the left hand side of the screen you can see the ACTION PANEL
- Click on Subscription Related Actions to expand
- Find the action you would like to execute and click on the link to open the action details in a modal window
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- Select the service for which you would like to change the distributor
- Move to Service Distribution and click on DISABLE or ENABLE links accordingly
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INSTALLED ITEMS
- Select the installed item for which you would like to change the distributor
- Move to Service Distribution and click on DISABLE or ENABLE links accordingly
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PREVIEW ACTION PANEL
Service Distributions to be Modified
Provides an overview of the changes related to service distribution that will be executed once the action submitted
Installed Item Distributions to be Modified
Provides an overview of the changes related to installed item distribution that will be executed once the action submitted
SUBSCRIPTION ACTION DETAILS
- Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific behaviour code
- Sub Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific business classification code
Action Type and Sub Action type are visible only if applicable - Performed By User : Search and add the user that logs the action
If you leave empty then the Logged in user will be set Performed Date: Click on the calendar icon and select date and time
- Click on "SUBMIT"
Action will be validated as provided in the section below and submitted if validations are passed
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processing | processing | System ProcessingOnce the action is submitted the following changes will be carried out by the system:
Add related provisioning distributors, if they do not already existRemoves the initial distribution of the specified installed item, if an installed item- multiple Distributors simultaneously.
| - Related Provisioning Distributors are added if not already there.
- The initial distribution of the specified Installed Item or Service is removed if an Installed Item's distribution change was specified
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Distributes the specified installed item to the new distributor, but only as long as a new distributor was specified- .
- The Installed Item and/or Service are distributed to the new Distributors, as long as they are specified.
- The new Subscription Provisioning Distribution record is marked as "
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- The new Subscription Provisioning Distribution record is marked as "
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