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Learn to work with Icareus |
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On this page
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Overview
Icareus Suite is an over-the-top (OTT) TV platform that streams content to subscription video-on-demand (SVOD) or transaction video-on-demand (TVOD) based subscriptions.
CRM.COM provides a ready-made implementation of the Icareus Suite using the Icareus Provisioning module, which primarily handles the activation and deactivation of signals transmitted to devices. For example, when a new subscription is created in CRM.COM, Icareus Suite is immediately updated and provisioning signals are sent to subscriber devices to activate registered services.
Major features
- Integration with Icareus Suite
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What do Icareus Suite Provider manuals cover?
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- Real-time activation and deactivation of subscriptions.
- Archiving of former provisioning requests (refer to Utilities for more information).
Using Icareus
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- The Icareus implementation submits requests to the Icareus system in real-time.
- Subscription actions update the subscription provisioning state in CRM.COM. If the modification should be reflected in Icareus, a request is constructed (using commands commands) and forwarded to Icareus.
No user intervention or further setup (other than that of the provider) is required for request exchange between CRM.COM and Icareus.
Setting Up Icareus
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Billing > Provisioning > Icareus > Set Up Provisioning Provider |
Provisioning provider
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Related configuration areas
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The table below displays CRM.COM processes and actions that trigger Icareus requests.
If an account is not registered in Icareus and an action is executed, the system will display an error.
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Add User | Register a new account in Icareus. The command is triggered and an account is registered provided there is an 'Effective' subscription service or installed item distributed on Icareus and the subscription is not yet associated with an Icareus account. | Subscription Actions
Service Actions
Installed Item Actions
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Remove User | Permanently un-register an account in Icareus. | Subscription Actions
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Activate Products | Add and activate subscription services to a registered Icareus account. | Subscription Actions
Service Actions
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Cancel Products | Remove and deactivate subscription services in Icareus.
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Service Actions
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Add Device to User | Register a new device to a registered Icareus account. | Installed item Actions
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Remove Device from User | Remove a device from a registered Icareus account. | Installed Item Actions
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Icareus Business Examples
Subscription with multiple viewing points
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Scenario 1 Company ZX offers its customers the option to have multiple viewing points for each subscription. Customers can have a separate 'box and card' pair in each room, and choose to have a different selection of channels available from each pair. Up to four viewing points can be added to a subscription. Solution CRM.COM must have a different provisioning distributor available for each pair (box and card) offered to subscribers, as channel availability and restrictions can be set separately for each box. In order to support this, the following distributors must be set up in the provisioning provider.
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Related Links
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