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Table of Contents
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Several CRM.COM modules and processes (described below) interact to provide a comprehensive solution for billing prepaid subscriptions.
Prepaid billing specifics
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Subscription types and billing terms schemes are set up to customize the behavior of an individual subscription. Billing definitions are used to apply common rules and manage all subscriptions. |
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Funding prepaid subscriptions
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A wallet is automatically created when a prepaid subscription is registered. The wallet is associated with the subscription and used to pay its expenses. Wallet transactions credit and debit the wallet. Funds are deducted from the wallet based on the subscription service rates.
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Deactivating and reactivating prepaid subscriptions
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Deactivation is a recurring background process used on subscriptions when wallet funds are insufficient to cover the upcoming period. As a result, the provision of subscription services is discontinued and their billing is put on hold.
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Deactivated subscriptions are reactivated once the outstanding balance is settled, or through an automatic activation process that verifies that there are sufficient funds in the wallet to cover the upcoming period.
Debiting and crediting the wallet
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Wallet transactions debit or credit the wallet of the subscriber.
- Debit wallet transactions are created when the subscription is billed.
- Credit wallet transactions are created when the wallet receives a payment.
In CRM.COM, a wallet can be credited with cash, direct debit cards, online credit card payments or vouchers vouchers (pre-paid cards that can be used to top up an account).
It is possible to safeguard against service interruption by automatically topping up the wallet. The wallet can be funded from an online payment system (such as credit card or PayPal) when its balance falls below a predetermined threshold.
Recommended Reading
- Getting
Getting Started with Prepaid Subscriptions - Getting Getting Started with Normal Subscriptions
- Subscription Normal Billing
- Understanding Subscription Normal Billing
- Subscription Prepaid Billing
- Understanding CRM.COM billing models
Integrating with CRM.COM
- Authentication
- Subscriptions
- Subscriptions Subscriptions Web API
- Subscriptions Subscriptions Configuration Web API
- Subscriptions Actions Web API Subscriptions Services
- Subscriptions Installed Items Configuration Web API Subscriptions Installed Items
- Subscriptions Actions Web API
- Subscriptions Services Actions Web API
- Subscriptions Installed Items Subscriptions Services Configuration Web API
- Accounts Receivable
- Wallets
- Vouchers
- Price Plans
- Price Price Plans WEB API
- Price
Subscriptions Installed Items Actions Web API Subscriptions Services