In addition to the CA/OTT platforms that CRM.COM is already integrated with, a generic provider is available in the system and allows a trouble-free integration with other providers. The generic provider follows the hybrid model of provisioning, so every time a subscription action is executed a command is created and sent to the CA/OTT platform.
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When using the generic provider, further implementation is required to extract the provisioning commands, send them to the CA/OTT platform, and update CRM.COM with the response. |
Additional sections for configuring a generic provisioning provider follow:
Mandatory Configurable
| Provisioning Requests Settings | |
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Define the method to be followed used during a subscription 's activation and deactivation. It The method can be applied on a single service or to the whole subscription. Activation process covers The activation process is used in the following subscription actions:
Deactivation process covers The deactivation process is used in the following subscription actions:
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Provider Physical Goods Types Types | |
ADD the physical good types as defined by the CA/OTT platform. These goods The good types will be then mapped to CRM.COM physical goods in the Physical Goods Mapping section. | |
| Physical Goods Mapping | |
| ADD the CRM Physical Good Typephysical good type (filtered by the physical goods added in the respective section) and map it to a Provisioning Provider Physical Good Type provisioning provider physical good type (filtered by the physical goods added in the respective section). |