Name | Type | Description |
category_identifier (mandatory) | Temporary Resolution Category Identifier | The category of the provided temporary resolution. The allowed temporary resolution category identifier fields are the following: | Include Page |
|---|
| service_request_temporary_resolution_category_identifier |
|---|
| service_request_temporary_resolution_category_identifier |
|---|
|
|
temporarilytemporary_resolved_by_identifier (mandatory) | User Identifier | The user that provided the temporary resolution. The allowed user identifier fields are the following: | Include Page |
|---|
| user_identifier |
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| user_identifier |
|---|
|
|
temporary_resolution_date (mandatory) | Date | The date that the temporary resolution was provided |
description (optional) | String | A description of the provided temporary resolution |
accepted_by_identifier (optional) | Contact Information Identifier | The contact information that accepted the temporary resolution on behalf of the customer. The allowed contact information identifier fields are the following: | Include Page |
|---|
| contact_information_identifier |
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| contact_information_identifier |
|---|
|
|