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Tip

Available Deprecated from CRM.COM R5R15.0.0 onwards. This functionality will be provided through achievement customer events

Excerpt

This method is used to create a web customer event in a posted life cycle state

 

Resource URL

Parameters

Name

Type

Description

token

String

The token retrieved from the login method

accounts_receivable_identifier

(semi-optional)

Accounts receivable Identifier

The related accounts receivable. The allowed accounts receivable identifier fields are the following:

Include Page
V4:accounts_receivable_identifier
V4:accounts_receivable_identifier

rewards_participant_identifier

(semi-optional)

Rewards Participant IdentifierThe related rewards participant. The allowed rewards participant identifier fields are the following:

Include Page
V4:rewards_participants_identifier_post
V4:rewards_participants_identifier_post

classification_identifier

(optional)

Customer Event Classification IdentifierThe classification of the customer event. The allowed customer event classification identifier fields are the following:

Include Page
V4:customer_event_classification_identifier
V4:customer_event_classification_identifier

performed_by_unit_identifier

(mandatory)

Unit IdentifierThe unit that initiated the customer event. The allowed unit identifier fields are the following:

Include Page
V4:unit_identifier
V4:unit_identifier

performed_on

(mandatory)

DateThe date that the customer event was actually performed

description

(optional)

StringA description of the customer event

process_immediately

(optional)

booleanDefines if the customer event was processed immediately by various business processes or not

website

(mandatory)

StringThe website URL related with the customer event

external_system

(optional)

String

Defines the third party system that generates the customer event

Tip

Available from CRM.COM R10.0.0

external_system_reference_number

(optional)

String

Defines the unique reference number of the customer event in the external system

Tip

Available from CRM.COM R10.1.0

udf_string_1

(optional)

String

User Defined Field of type String

udf_string_2

(optional)

String

User Defined Field of type String

udf_string_3

(optional)

String

User Defined Field of type String

udf_string_4

(optional)

String

User Defined Field of type String

udf_string_5

(optional)

String

User Defined Field of type String

udf_string_6

(optional)

String

User Defined Field of type String

udf_string_7

(optional)

String

User Defined Field of type String

udf_string_8

(optional)

String

User Defined Field of type String

udf_float_1

(optional)

Float

User Defined Field of type Float

udf_float_2

(optional)

Float

User Defined Field of type Float

udf_float_3

(optional)

Float

User Defined Field of type Float

udf_float_4

(optional)

Float

User Defined Field of type Float

udf_date_1

(optional)

Date

User Defined Field of type Date

udf_date_2

(optional)

Date

User Defined Field of type Date

udf_date_3

(optional)

Date

User Defined Field of type Date

udf_date_4

(optional)

Date

User Defined Field of type Date

fields_set

(optional)

List of Strings, comma separated

 

A list of fields that should be included in the results. If not specified then all the available fields will be returned

Tip

Available from CRM.COM R10.0.0

Restrictions

  • It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.

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