Creating customer lists based on subscriptions
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Subscriptions with common characteristics can be grouped together to create lists. The lists can be used for business purposes (e.g., marketing campaigns), to identify identify customers and for simple statistical calculations. For more information on Segmentation and creating Subscriptions lists creating Subscription lists, view Segmentation.
Subscriptions dashboards
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Dashboards make information regarding the key performance indicators of the progress of a subscription available from a single integrated view. Dashboards are made up of components such as charts and summary tables. Refer to Dashboards for information on their use and set-up.
Subscriptions dashboard components
Effective Subscriptions by Type and Owner Group
The component
Effective Subscriptions by Type and Owner Group
The component component displays all 'Effective' subscriptions in a vertical stacked bar chart grouped by subscription type and owner group. The results can be filtered by subscription type and owned by group.
Subscriptions by Life Cycle State Pie Chart Component
The component displays current subscriptions grouped by life cycle state, in a pie chart. The results can be filtered based by on subscription type and life cycle state.
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The component displays the number of changes in the life cycle state of subscriptions during the last year grouped by month, in a vertical stacked bar chart. The results can be filtered by subscription type and life cycle state.
New
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Subscription by Month Bar Chart Component
The component displays component displays new subscriptions created each month in the last year, in a horizontal bar chart. The results can be filtered based on subscription type.
Effective Subscriptions by Type and Service
The component displays the number of effective subscriptions, grouped by type and service. This information is displayed through a vertical stacked bar chart.
Subscriptions reports
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Subscriptions information can be extracted in a structured format for analysis by using reports. The subscriptions included in the report are selected and grouped based on user-defined criteria. The user can select the fields displayed in the report. Refer to Reports for more information.
Subscriptions Growth by Month Report
The report displays the number of existing, new and churned subscriptions in a one-year period grouped by month.
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The report displays a list of subscriptions including their services, billing frequency, binding period and life cycle state.
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