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Applied Warranty Policies

Warranty Policies can only be applied via Jobs , however once applied they but can be viewed on the installed item that has the warranty. Warranty Policies are available from 3 different screenswith the Installed Items from three screens:

• Jobs
  • Available as an Advanced filter in Summary Pagepage
  • Available in from the Data Entry pages in the Requested Physical Goods section in Data Entry Pages (Only if applicable)
• Service Requests 
  
  • Available as an Advanced  filter an Advanced filter in Summary Pagepage
  • Available in from the Data Entry pages in the Affected Physical Goods section in Data Entry Pages (Only if applicable)
• Installed Items
  • Available as an Advanced  filter in Summary Pagepage
  • Available in from the Data Entry pages in the Warranty Policy section in Data Entry Pages (Only if applicable)
    

Viewing Warranty Policies via Jobs

Warranty Policy Related Fields in Jobs

The information is available under: only available for Swap Subscription Installed Item Jobs from Physical Goods > Requested Subscription Physical Goods tab and only for Swap Subscription Installed Item Jobs Image RemovedTab.

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Viewing Warranties Policies via Service Requests

Warranty Policy Related Fields in Service Requests

The information is available under: from Physical Goods > Affected Physical Goods tab Tab 

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Viewing Warranties via Installed Items

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Warranty Policy Related Fields in Installed Items

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The information is available under: Warranty Policy tab and only when the installed item has a warranty policy; even if this policy has expiredfrom the Warranty Policy Tab provided the Installed Item has a Warranty Policy; even if this Warranty has expired.

Field name	Description
Warranty Policy	Displays the itemThe related Warranty Policy's related warranty name . (Linklink).
Warranty expiration date	Displays when The date on which the item's warranty Warranty expires.
Warehouse issue date	Indicates the The stock out warehouse Warehouse transaction date which was used to apply the installed itemInstalled Item's warrantyWarranty,

Additional information is available for available, via the Swap Subscription Installed Item Job, for items that have been swapped ( replaced ) by with a new installed item via the Swap Subscription Installed Item job. These applies either for items that are moved back to a warehouse and have been either returned to a Warehouse after replacement or remain on kept by the customer. 
For more information check Warehouse movements in in Applying Warranty Policies to Physical Goods .

The information is available under: from the Change History tabTab

Field name	Description
Coverage reasonReason	The coverage reason Coverage Reason that was defined when the installed item Installed Item was replaced through a jobJob.
Warranty Policy	Displays The Policy based on which the item 's related warranty name - the warranty that was used during replacementwas replaced.

Viewing Applied Warranty Policies via Dashboards & Reports

Information related to on applied warranties Warranties is also available via dashboards Dashboards and reportsReports.

Follow the links below for more detailed informationdetail:

• Dashboards
  • Service Requests per Coverage Reason per Month Stacked Bar
  • Jobs per Coverage Reason per Month Stacked Bar
• Report
  • Warranty Policies for Physical Goods