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Find out how to ....

What does this section cover?

what Wallet Transaction Allotments are and how they work in CRM.COM.

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What

is Wallet Transaction Allotments

CRM.COM ..............

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Wallet Transaction Allotments

  1. Navigate to PATH
  2. Search for the Wallets
  3. Click on the number/name of the record you would like to access, to go to the Data Entry page
  4. From the Action Menu click on Actions > "Suspend Account"
NoteVisit /wiki/spaces/WIP/pages/10010220 Wallets for business examples related to Wallet Transaction Allotments

is a Wallet Transaction Allotment?

A Wallet Transaction Allotment is the reservation of funds of a Wallet Transaction for use on specific products. 

  • In Credit Wallet Transactions, it designates the product FOR which the transaction money should be allocated.
  • In Debit Wallet Transactions, it designates the product TO which the transaction money was allocated.

Transaction Allotment can take place either manually or automatically.

System Processes that cause Allotting

The system will (automatically) set the Wallet Transaction Allotments in the following cases:

Voucher Usage

  • When a Voucher for a specific product is used,
    • If the Voucher Payment is created 
      AND
    •  the option "On Payment Posting" for Crediting is selected in the Wallet Definitions,

 then a Wallet Credit Transaction is created for the amount of the Voucher and a Wallet Transaction Allotment is added for each voucher specific product.

Prepaid Billing Run Execution

  • When a Prepaid Billing Run is performed and the Wallet amount is consumed by specific products,
    • If the option "During Prepaid Billing Run" for Debiting is selected in Wallet Definitions
      AND
    • a product is consuming a specific wallet amount (allotted) through the Prepaid Billing Run, 
      then a debit Wallet Transaction is created for the consumed amount and a Wallet Allotment for that product and its amount consumed is added on the Wallet Transaction. 

Reimbursing

  • When the total Wallet Balance is automatically reimbursed, the Reimburse Wallet Transaction will also include Allotments for each product (where applicable).
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